Hello,

Thank you for reaching out to us.

We have reviewed your website and the content visible – https://prnt.sc/poqiQ4FwZwLn We can confirm that the content is visible to us both when logged in and when not logged in. Therefore, we are unable to identify any issues on our end.

We kindly recommend clearing your browser’s cache, as this may resolve the issue.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

XStore provides the option of 1 live site licensing and 2 staging site licensing for testing purposes per purchase code. Read more – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

Should you have any inquiries regarding full site content migration, we recommend reaching out to your hosting provider for assistance. Typically, hosting support teams are equipped to handle such requests, as site migration does not pertain directly to the theme itself. We do not have specific guidance on this matter, though some of our clients have successfully used the Duplicator plugin for similar purposes.

We understand your concern about experimenting with a new theme while preserving your current website structure. Fortunately, there are ways to test a new theme without affecting your existing content.

Here are a few methods you can consider:

1. **Use a Staging Site**:
Many hosting providers offer a staging environment where you can create a duplicate of your current website. You can install and test the new theme on the staging site without affecting your live website. Once you’re satisfied with the changes, you can push the staging site to live.

2. **Theme Switcha Plugin**:
You can use the “Theme Switcha” plugin, which allows you to preview and test a new theme without making it live for your visitors. This way, you can experiment with the new theme while your current theme remains active for your users.

3. **Local Development Environment**:
You can set up a local development environment using tools like Local by Flywheel or XAMPP. This allows you to create a copy of your website on your computer, where you can safely test the new theme.

4. **Backup Your Website**:
Before making any changes, we highly recommend backing up your website. You can use plugins like UpdraftPlus or your hosting provider’s backup tools. This ensures that if anything goes wrong, you can easily restore your website to its previous state.

### Transferring the New Theme to the Existing Website:
Once you have tested and customized the new theme to your satisfaction, you can follow these steps to apply it to your live website:

1. **Backup Your Website**:
Always create a full backup before making any major changes.

2. **Activate the New Theme**:
Go to your WordPress dashboard, navigate to **Appearance > Themes**, and activate the new theme. Your content (posts, pages, etc.) will remain intact, but you may need to reconfigure some settings, widgets, and menus to match the new theme’s layout.

3. **Test the Website**:
After activating the new theme, thoroughly test your website to ensure everything is working as expected. Check for any layout issues, broken links, or missing content.

The information we have provided is basic; however, we would like to inform you that this level of customization falls outside the scope of our standard support. While we can provide you with guidelines, you will need to implement them on your own.

Best Regards,
8Theme’s Team

Hello, rdg__studio,

Private Content

Yours Sincerely,
8Themes Team.

Dear @DashDoor,

We have done everything within our capacity to assist you; however, your recent requests exceed the scope of the basic support we provide through the forum. A member of our team has already responded to your inquiry, but you continue to repeat the request, asking for actions beyond what is outlined in our support policy. This places us in a difficult position.

We kindly ask for your understanding in this matter.

Best Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please note that Elementor is available for editing product descriptions, as shown in the following screenshot: https://prnt.sc/CshSI5hsAfBq. This means you can modify the product description using Elementor https://prnt.sc/yRRzTbi4msUa

If you prefer not to edit the existing descriptions one by one but still wish to adjust the font size for the content in the tabs on the single product page, you can achieve this by using custom CSS code, for example:

.single-product .woocommerce-tabs .panel {
    font-size: 20px !important;
    line-height: 1.4 !important;
}

Should you need further assistance, please feel free to reach out.

Best Regards,
8Theme’s Team

Hello, Melih Şavklı,

We appreciate your prompt response.

1/ Kindly clear your browser cache and check again the NEw label and Checkout stings.

2/ You can edit the text for the empty wishlist via the Theme Options. Please refer to the following screenshot for guidance: https://prnt.sc/8NRyxU_Ai51P

Should you need further assistance, please don’t hesitate to reach out.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

Best Regards,
8Theme’s Team

Hello, leduy500,

We appreciate your prompt response.

We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We suggest activating another theme, specifically the Storefront (default WooCommerce theme), which can be found under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.

Best regards,
8Theme’s Team

Hello, Sahil2342,

Thank you for reaching out to us.

We are pleased to inform you that the XStore theme has been successfully registered on your website using the purchase code from your account, without any issues.

If you have any further questions or need additional assistance, please don’t hesitate to contact us.

Best regards,
8Theme’s Team

Hello, Merin,

Custom CSS code can be used: https://prnt.sc/Zt_y9qYmr5gk

.vc_tta-color-sky.vc_tta-style-modern .vc_tta-tab.vc_active>a {
    border-color: red;
    background-color: red;
    color: black;
}

Best Regards,
8Theme’s Team

Hello, Melih Şavklı,

We appreciate your prompt response.

We’ve checked the translation files on your site.

Thank you for your prompt response. We have reviewed the translation files on your website and would kindly request that you provide us with screenshots of any untranslated strings.

We appreciate your cooperation and look forward to your response.

Best regards,
8Theme’s Team

Hello, Merin,

Thank you for reaching out to us.

We kindly request that you provide a video example of the issue you are experiencing.

Best Regards,
8Theme’s Team

Hello, Goostaf,

Thank you for reaching out to us with your queries.

Theme Options > WooCommerce > Product catalog > Default Product Sorting – these settings come from the WooCommerce plugin.
By default, the sort order for products is “Custom Ordering + Name”. Navigate to Products, then click Sorting. From this page, you can simply drag and drop the product rows to reorder them https://gyazo.com/c680776c6d72e5bddf1457442afbca87
If this method does not achieve the desired outcome, we would recommend you contact support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/ , because our theme doesn’t have additional settings for this.

Thank you for your understanding.

Best Regards,
8Theme’s Team

Hello, Henrik,

Please provide URLs of pages from your screenshots and temporary wp-admin access to the site where you want to enable or disable the breadcrumbs.

Warm Regards,
The 8Theme Team