Error Issues in install XStore – media not installed

This topic has 10 replies, 4 voices, and was last updated 2 weeks ago ago by Tony Rodriguez

  • Avatar: Stan
    Stan
    Participant
    October 11, 2024 at 13:50

    I’m using hostinger for hosting while uploading Minimal Fashion 2 theme, I’m getting error that states:

    “Minimal Fashion 2 Demo Installed! However, We’ve Encountered Some Errors:

    media not installed 🙁

    The most common errors occur due to low server requirements. We strongly recommend that you contact your hosting provider to verify and adjust the necessary server settings.”

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    support staff only.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2024 at 13:57

    Hello, Stan,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Stan
    Stan
    Participant
    October 11, 2024 at 14:13

    I’ve added acces

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2024 at 14:49

    Hello, Stan,

    We’ve imported demo content on your site. Please check.

    Best Regards,
    8Theme’s Team

    Avatar: Stan
    Stan
    Participant
    October 11, 2024 at 16:09

    Thanks, this if fixed now. If I want to edit something is the theme editor from Xstore it just keeps loading

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2024 at 16:12

    Hello, Stan,

    You’re welcome!

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Stan
    Stan
    Participant
    October 11, 2024 at 16:41

    I am also using Chrome and deleted my cashe, but still not working. Elementer is working tho

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 12, 2024 at 06:35

    Hello, @Stan,

    Thank you for your response.

    We have thoroughly reviewed your website using the Chrome browser and did not encounter any issues. For your reference, we have recorded a video demonstrating our findings. You can access the video via the link provided in the private content area.

    We kindly recommend that you also check your website on the latest version of the Chrome browser. We hope this information proves helpful.

    If the issue persist, To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

    We appreciate your cooperation and look forward to resolving your query promptly.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Tarique
    Tarique
    Participant
    October 18, 2024 at 14:59

    I am also facing same problem please help me.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 19, 2024 at 05:18

    Hello, @Tarique,

    Thank you for contacting us and for using XStore.

    We kindly request that you create a new topic on our support forum to avoid any inconvenience and provide a screenshot of the issue, along with your site’s WP-admin access in the private content area. This will allow us to thoroughly review the problem and assist you more effectively.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

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