Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 36,151 through 36,180 (of 68,187 total)

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Rose Tyler

Support staff

March 7, 2021 at 09:57

Please provide URL, temporary wp-admin, and FTP access.
Also, check server error log.

Regards

#278116 Copied In reply to: problems with customizer-landing page after switching to https
Rose Tyler

Support staff

March 7, 2021 at 09:56
Hello,

1) Go to Theme Options > click on Save.
2) Loco translate > Themes > Xstore > click on Sync > then find and translate mentioned strings.
https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
3) Add this code in Theme Options > Theme custom CSS:

.woocommerce-info { background-color: #ff8d00; }

Regards
#278115 Copied In reply to: My Account Off-Canvas Menu on Mobile Layout Broken; More Missing Translations
Rose Tyler

Support staff

March 7, 2021 at 09:38

Hello,

Please provide us with server error log.

Regards

#278114 Copied In reply to: The core restarts the server

Rose Tyler

Support staff

March 7, 2021 at 09:37

Hello,

There is no such possibility, unfortunately.

Regards

#278113 Copied In reply to: Changing the style only for "Out of stock" variations of a variable product

Rose Tyler

Support staff

March 7, 2021 at 09:22

You are using a Vertical gallery layout http://prntscr.com/10f3o15, so there is no Thumbnails Columns option, unfortunately.
There is no ready solution, right now. Please submit a request here – https://www.8theme.com/taskboard/

Regards

#278112 Copied In reply to: Reduce preview number of thumbnail images

Rose Tyler

Support staff

March 7, 2021 at 08:47

Hi,

Try to use Ajax product Tabs element. You can set image or icon for tab title – http://prntscr.com/10f301q and select from which category products will be shown – https://prnt.sc/10f30lw

Regards

#278104 Copied In reply to: how to make burger menu

Rose Tyler

Support staff

March 7, 2021 at 08:42

Hello,

It looks like Shop page is not selected, go to WooCommerce > Settings > Products.
If this doesn’t help, provide URL of page with “add to cart” buttons and temporary wp-admin access.

Regards

#278103 Copied In reply to: Add to cart not submit

Rose Tyler

Support staff

March 7, 2021 at 08:39

We are glad that you sorted it out.

Regards

#278102 Copied In reply to: review box show on discription box

Rose Tyler

Support staff

March 7, 2021 at 08:36

Hello,

There is no such possibility, right now.
You can submit a request here – https://www.8theme.com/taskboard/

Regards

#278101 Copied In reply to: Static Block BG

Rose Tyler

Support staff

March 7, 2021 at 08:32

You’re welcome!

Regards

#278100 Copied In reply to: Product slider photo display problem

Rose Tyler

Support staff

March 7, 2021 at 08:02

You’re welcome!

Regards

#278098 Copied In reply to: Lcience

Rose Tyler

Support staff

March 7, 2021 at 08:01

The mentioned code was already added – https://prnt.sc/10eg7xa Please check.

Regards

#278097 Copied In reply to: Import demo page

Rose Tyler

Support staff

March 7, 2021 at 07:59

Hello,

Yes, you can.

Regards

#278096 Copied In reply to: Поменять тему с английского на русский язык

Rose Tyler

Support staff

March 6, 2021 at 16:51

Theme Options > Header builder > Cart > http://prntscr.com/10ejxkn
Loco translate > Plugins > XStore Core > http://prntscr.com/10ejz3g http://prntscr.com/10ek0c0 http://prntscr.com/10ek0ki http://prntscr.com/10ek165

Regards

#278077 Copied In reply to: Поменять тему с английского на русский язык

Rose Tyler

Support staff

March 6, 2021 at 16:44

Hello,

Provide URL of page where a few categories are displayed, for a better understanding your request.

Regards

#278076 Copied In reply to: Help me!, category in post elementor
Rose Tyler

Support staff

March 6, 2021 at 16:43
2) I suppose so. You can try: enable the lazy load in Theme Options, and disable LazyLoad in settings of your cache plugin (WPRocket).
3) Add this code in Theme Options > Theme custom CSS > Global custom CSS:

::selection { background-color: #4c90ff; }

Regards
#278075 Copied In reply to: Blurry images after hovering on it
Rose Tyler

Support staff

March 6, 2021 at 16:37

Hello,

Do you have this problem when a default theme is enabled? I am not sure that this situation is related to XStore, so please check. If the situation is independent of the theme, contact your hosting provider to get assistance.

Regards

#278072 Copied In reply to: problems with customizer-landing page after switching to https

Rose Tyler

Support staff

March 6, 2021 at 16:30

The same code, here – https://prnt.sc/10ejjgb

Regards

#278071 Copied In reply to: Поменять тему с английского на русский язык

Rose Tyler

Support staff

March 6, 2021 at 16:14

Hello,

Theme Options > Header builder > Multiple headers > edit header for the Front page.
Also, watch this video – https://youtu.be/BpeXfzNwkOc

Regards

#278069 Copied In reply to: Changes not being made

Rose Tyler

Support staff

March 6, 2021 at 16:13

Describe the desired result in more detail.

Regards

#278068 Copied In reply to: Поменять тему с английского на русский язык

Rose Tyler

Support staff

March 6, 2021 at 15:27

Submit a request here – https://www.8theme.com/taskboard/
As was mentioned by Olga, you can enable Single Product builder. It allows to build layout of the single product page from scratch depends on your needs, for example – https://prnt.sc/10ei4i0 https://xstore.8theme.com/elementor/demos/niche-market02/product/wooden-classical-golden-chairs/

Regards

#278061 Copied In reply to: Product Page Display Question

Rose Tyler

Support staff

March 6, 2021 at 15:23

Hello,

Check credentials – http://prntscr.com/10ei0li
Try to disable Lazy loading and Loop options in settings of Products element.

Regards

#278060 Copied In reply to: Product slider photo display problem

Rose Tyler

Support staff

March 6, 2021 at 14:54

Hello,

Theme Options > WooCommerce > Shop > Shop page Filters > Show More Filters On Click > off

Regards

#278058 Copied In reply to: help me! at siderbar products

Rose Tyler

Support staff

March 6, 2021 at 14:05

Thanks for the wp-admin access.
We need FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#278054 Copied In reply to: CANNOT VIEW PRODUCT PAGE WITH woocommerce shortcode

Rose Tyler

Support staff

March 6, 2021 at 14:02

It looks like there is a bug with color settings for vertical tabs type. I’ve passed it to our developers, we will fix it in one of next updates.
As for now, use custom CSS code: https://prnt.sc/10eg7xa

Regards

#278053 Copied In reply to: Import demo page

Rose Tyler

Support staff

March 6, 2021 at 13:51

Yes, you can 🙂

Regards

#278052 Copied In reply to: Поменять тему с английского на русский язык

Rose Tyler

Support staff

March 6, 2021 at 13:26

Hello,

You need to enable registration in the settings of WooCommerce plugin. WooCommerce > Settings > Accounts & Privacy > Account creation
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Also, watch these videos – https://youtu.be/mBp33hPMgnA https://youtu.be/eDclashcCwo

Regards

#278048 Copied In reply to: registation

Rose Tyler

Support staff

March 6, 2021 at 13:25

1) I’ve added Test page on your site. Please check – https://prnt.sc/10efdf6
2) As I can see, you are working on the page right now – http://prntscr.com/10efdqg , so I can’t open it to edit and check settings.

Regards

#278047 Copied In reply to: Import demo page

Rose Tyler

Support staff

March 6, 2021 at 11:56

1) Set the width of columns for mobile, it can be 50% or 33%, for example – https://prnt.sc/10edefn
2) Set paddings – https://prnt.sc/10edfzp

Regards

#278042 Copied In reply to: Поменять тему с английского на русский язык

Rose Tyler

Support staff

March 6, 2021 at 11:50

You need to use Tabs element and create content of tabs via static blocks.
Provide URL of page and temporary wp-admin access, we will create an example on your site.

Regards

#278041 Copied In reply to: Import demo page
← 1 2 3 … 1,205 1,206 1,207 … 2,271 2,272 2,273 →

36,151–36,180 of 68,187 posts

Viewing 30 posts - 36,151 through 36,180 (of 68,187 total)

← 1 2 3 … 1,205 1,206 1,207 … 2,271 2,272 2,273 →

Forum Replies Created

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