Thanks. Our technicians will be able to take a closer look after the weekend. Please be patient and do not change access.
Regards
Hello,
Thanks for using our theme.
Theme Options > Mobile panel > delete demo elements and add own with correct titles, for examples – https://prnt.sc/10fecoa Or create translation for Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > find and translate strings.
Regards
Thanks. Our technicians will be able to take a closer look after the weekend. Please be patient and do not change access.
Regards
Hello,
1)
.et-mini-content .et_b_header-search input[type="text"]::placeholder {
color: #c3ac53;
}
2)
.mobile-header-wrapper .et-off-canvas .et-mini-content .et-quantity {
background-color: #c3ac53;
color: wheat;
}
Regards
Single product pages inherit settings from Shop page, so you need to disable the prefootet for Shop. Go to Pages > Edit Shop page > [8theme] Layout options > Use custom pre footer for this page/post > Without
Regards
Yes, thanks for the wp-admin access. We need FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Thanks for letting us know. I will close this topic.
Regards
You’re welcome!
Regards
There are default paddings and margins. Please add the next code in Theme Options > Theme custom CSS:
.et_b_header-menu.et_element-top-level .menu-static-block .item-link {margin: 0px;padding-left: 0px;}
Regards
Hello,
Please provide temporary wp-admin access.
Regards
Hello,
Provide URL of your site and screenshots of what exactly should be changes and your settings. Lightshot screenshot tool can be used to take screenshots and share them.
Regards
Hello,
Enable Elementor for static blocks – http://prntscr.com/10f9yh0 , then edit blocks the footer and prefooter
Regards
Hello,
Definitely strange! I’ve checked via 3 different browsers and do not see the border.
We enabled this new type of search on a few demos, and also faced such a situation, but after clearing the cache it looks correct – https://xstore.8theme.com/elementor/
Regards
Hello,
Thanks for contacting us and sorry for the delay in answering.
Google Pagespeed (and now GTmetrix) always scores with 20-50 points mobile performance for 99% of websites built with WordPress. However, our demos works very fast on mobile devices. We suggest you test it on a few mobile devices and you will see that there are no real performance problems.
Read this post to get tips on how to speed up the site https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Provide URL of your site and temporary wp-admin access, so we can take a closer look and help you.
Please note that our technicians team is not available during the weekend.
Regards
Have you clicked on Ok here – https://prnt.sc/10f8vm7 ?
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
Theme Options > Header Builder > Cart > check settings there
Regards
Hello,
Yes, Shop page can’t be imported from a different demo. But we can help you with settings. Describe the desired result in more detail.
Regards
Здравствуйте,
Определенно странно! Наша тема не должна вызывать таких проблем.
Свяжитесь с вашим хостинг-провайдером и проверьте журнал ошибок сервера.
С Уважением
You can activate the theme now.
Regards
Hello,
Do you face activation limit error?
What exactly assistance do you need from our side?
Regards
Hi,
Please provide temporary wp-admin access
Regards
Hello,
1) There is no such possibility when Single Product builder is activated. You can submit a request here – https://www.8theme.com/taskboard/
2) https://prnt.sc/10f67bo
Regards
Provide us with access to your 8theme account, please. We’ll check it in more detail.
Regards
Hello,
Thanks for using our theme.
I do not see this menu block on your site – https://gyazo.com/32cb03b0b8397b0a891bd2d25ca8efd0
Regards
Please use this custom CSS code:
.et-advance-tabs.et-tabs-vertical.vertical-style-1 .et-tabs-nav ul li span {
color: black;
}
Regards
Hello,
Theme Options > WooCommerce > Product images > thumbnail width – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
Regards
Hello,
1) Use the next custom CSS code:
.single-product .product_meta .sku_wrapper {
display: none;
}
2)
.quick-view-popup .product_meta .sku_wrapper,
.quick-view-popup .product-share {
display: none;
}
3)
.et-quick-view-wrapper .quick-view-excerpts .excerpt-content:after,
.et-quick-view-wrapper .quick-view-excerpts .excerpt-content:before {
display: none;
}
4) One of our technicians will be able to take a closer look after the weekend. Please be patient and do not change access.
Regards
You’re welcome!
Try – https://prnt.sc/10f4rmd
Regards
Hello,
Add the next code in Theme Options > Theme custom CSS > Global custom CSS:
@media (max-width: 1200px) {
.single-product .single_variation_wrap .woocommerce-variation-add-to-cart {
display: block !important;
}
}
Regards
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