Hello, Cocofu,
You’re welcome!
Do you need any further assistance?
Best regards,
8Theme’s Team
Hello, Cocofu,
You’re welcome!
Do you need any further assistance?
Best regards,
8Theme’s Team
Hello, Duarte,
Thank you for reaching out to us with your query.
Your site is under maintenance mode, so we can’t check your site.
Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Additionally, describe the desired result in more detail.
Best regards,
8Theme’s Team
Hello,
Thank you for reaching out to us.
The issue was caused by this custom CSS code – https://prnt.sc/zWDB7B-u5_9k
Solved – https://prnt.sc/MVKg5RrNTudY
For example on “Long Island Iced Tea minimalistic t-shirt” product we do not see a place to scroll. Please provide the URL of the product you mean.
Best regards,
8Theme’s Team
Hello, Cocofu,
Thank you for providing the access details. Kindly refrain from making any changes until your issue is fully resolved.
We have requested several times for a description of the desired outcome, but unfortunately, we have not received a response. Therefore, we are asking once again: What specific changes would you like us to implement?
We’ve changed this https://prnt.sc/X7CpiQtjnXJl to https://prnt.sc/B94RJpPleISt and the result is https://prnt.sc/MMHqAKCMZiaE
Best regards,
8Theme’s Team
Hello, Tal,
Thank you for reaching out to us with your queries.
Theme Options > WooCommerce > Product catalog > Default Product Sorting – these settings come from the WooCommerce plugin.
About the new label, you can read here – https://www.8theme.com/documentation/xstore/xstore-features/xstore-badges-on-products/
The New Label takes into account the “last update or modification date” of the product. To change this, custom code can be added in the functions.php file of the child theme:
add_filter('product_new_label_on_date_created', '__return_true');
Best Regards,
8Theme’s Team
Hello, Diana,
Private Content
Best regards,
8Theme Team
Hello,
Thank you for reaching out to us.
To remove the text that appears when hovering over the “Add to Cart” button, we recommend adding a custom CSS code:
.content-product .quantity-wrapper .button[aria-label]:after {
display: none;
}
Best Regards,
8Theme’s Team
Hello, Murphy,
We appreciate your prompt response.
XStore Builders > Header Builder via Elementor > edit template https://prnt.sc/GBWOhMCE8953 > We’ve disabled the overlap https://prnt.sc/JsGEm1EzAdq5 Please clear cache and check the result.
Best regards,
8Theme Team
Hello, Juan Diego Cardenas Ruiz,
We kindly request that you grant access to users in Ukraine.
Best Regards,
8Theme’s Team
Hello, Mecenas666,
Thank you for reaching out to us.
Please note that the translation of texts in the Fake Sale Popup is done in parts, and this is not an error. You will need to translate the following: https://prnt.sc/MRbNb4CZEHOm and https://prnt.sc/x563va2ZMuMs
Should you have any further questions or require additional assistance, feel free to reach out.
Best Regards,
8Theme’s Team
Hello, Cataclyps,
Thank you for reaching out to us.
To create a collection of products with specific designs, such as t-shirts featuring only cat designs, using the XStore theme, you can follow these steps:
1. **Product Tags or Categories**: First, ensure that all the t-shirts with cat designs are tagged with a specific keyword, such as “cat-design”. You can also create a dedicated category for these products if you prefer.
Read more – https://woocommerce.com/document/managing-product-taxonomies/
2. **Custom Product Grid**: In the XStore theme, you can create a custom product grid or section on your page that displays only products with the “cat-design” tag or category. To do this, use the theme’s built-in product grid element and filter the products by the tag or category you’ve assigned.
3. **Custom Page**: If you want to create a separate page for this collection, you can create a new page and use the XStore theme’s page builder to add a product grid that displays only the t-shirts with the “cat-design” tag or category.
4. **Menu Link**: Once the collection is set up, you can add a link to this collection in your main menu or as a featured section on your homepage for easy access.
If you need further assistance with any of these steps, feel free to reach out, and we’ll be happy to guide you through the process.
Best Regards,
8Theme’s Team
Hello, Nitin Shankar,
Thank you for reaching out to us.
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ , set https://prnt.sc/vHhLXzyqGy0k and then regenerate thumbnails using a plugin.
Best regards,
8Theme’s Team
Hello, Cocofu,
Thank you for your message.
We kindly request that you provide us with temporary access credentials (username and password), along with a detailed description of the desired outcome you wish to achieve.
Best regards,
8Theme’s Team
Hello, Actulus,
We appreciate your prompt response.
Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Product added notification.
Header Builder via Elementor > edit template > Cart settings – https://prnt.sc/_3Syo9E33vKS
Best Regards,
8Theme’s Team
Hello, Diana,
We appreciate your prompt response.
We’ve changed the code. Please check the result on the single product page.
Best regards,
8Theme Team
Hello,
Thank you for contacting us and for using XStore.
You can change “Title limitation type” via Theme Options and via settings of Products elements using Elementor on some pages.
If you need further assistance or have any additional questions, feel free to let us know.
Best Regards,
8Theme’s Team
Hello,
Thank you for reaching out to us.
We can’t see your site https://prnt.sc/rSEfkwBGTzdg
Do you use a header builder in Theme Options or Elementor?
You can explore the available options for opening the cart on our demo page: https://xstore.8theme.com
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Hello, dybwpath,
Thank you for reaching out to us.
Private Content
Best Regards,
8Theme’s Team
Hello,
You’re welcome!
Best Regards,
8Theme’s Team
Hello,
Thank you for reaching out to us. To translate the text “incl. VAT” on the product detail page, you need to check the translation of the WooCommerce plugin using Loco Translate https://woocommerce.com/document/woocommerce-localization/
Provide us with temporary wp-admin access if you need our help checking your current settings.
Best Regards,
8Theme’s Team
Hello,
In this case, you can try to use custom CSS code https://prnt.sc/BS8uGt4oH1yY , for example:
.content-product .quantity-wrapper .button:before {
text-transform: none;
font-family: inherit;
content: "Add to cart";
}
.products-grid .product-details .quantity-wrapper .button {
padding: 5px 15px;
margin-top: 10px;
}
.content-product .quantity-wrapper {
display: inline-table;
}
Best Regards,
8Theme’s Team
Hello, Luke,
You’re welcome!
Best regards,
8Theme Team
Hello, Diana,
It appears that the wp-admin link is redirecting to a “Page Not Found” error. Could you kindly provide the correct URL for the login page?
Thank you for your assistance.
Best regards,
8Theme Team
Hello, Merin,
Thank you for reaching out to us.
You can adjust the distances by using the following settings: https://prnt.sc/kXUjmYxACVON
Best Regards,
8Theme’s Team
Hello, Rowan Keizer,
Could you please specify which page you were trying to edit? Kindly provide the URL of the exact page. In our tests, we used the Chrome browser.
Best regards,
8Theme’s Team
Hello, Luke,
We would like to inform you that the changes have been made through Appearance > Widgets https://prnt.sc/7VWQfqNw5VVy
Best regards,
8Theme Team
Hello,
Thank you for reaching out to us.
We understand that you would like to change the “Add to Cart” icon to a button on the Shop and Products archive pages. We would be happy to assist you with this.
Theme Options > WooCommerce > Shop > Products design > Add to cart with quantity > Off.
Best Regards,
8Theme’s Team
Hello,
Thank you for reaching out to us.
To make changes to the main menu, including removing certain menu items, please follow these steps:
1. Navigate to **Appearance** > **Menus** in your WordPress dashboard.
2. Select the menu you wish to edit from the dropdown and click **Select**.
3. You will see a list of menu items. To remove an item, simply click the dropdown arrow next to the menu item and then click **Remove**.
4. Once you have made the necessary changes, click **Save Menu** to apply the updates.
If you are still unable to locate the option or need further assistance, please feel free to provide us with more details, and we will be happy to assist you further.
Best Regards,
8Theme’s Team
Dear,
We are pleased to hear that you were able to resolve the assigned task on your own. Should you require any further assistance from our side, please do not hesitate to let us know.
Best regards,
The 8Theme Team
Hello, Luke,
1/ https://prnt.sc/nKWY84cDksYm > https://prnt.sc/zguNluOJ7b5p
2/ https://prnt.sc/ld3S0_kn9snt
Best regards,
8Theme Team