Forum Replies Created

Viewing 30 posts - 3,571 through 3,600 (of 68,221 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2024 at 07:43

    Hello,

    Thank you for reaching out to us.

    To remove the text that appears when hovering over the “Add to Cart” button, we recommend adding a custom CSS code:

    .content-product .quantity-wrapper .button[aria-label]:after {
        display: none;
    }

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2024 at 07:40

    Hello, Murphy,

    We appreciate your prompt response.

    XStore Builders > Header Builder via Elementor > edit template https://prnt.sc/GBWOhMCE8953 > We’ve disabled the overlap https://prnt.sc/JsGEm1EzAdq5 Please clear cache and check the result.

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2024 at 07:35

    Hello, Juan Diego Cardenas Ruiz,

    We kindly request that you grant access to users in Ukraine.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2024 at 07:30

    Hello, Mecenas666,

    Thank you for reaching out to us.

    Please note that the translation of texts in the Fake Sale Popup is done in parts, and this is not an error. You will need to translate the following: https://prnt.sc/MRbNb4CZEHOm and https://prnt.sc/x563va2ZMuMs

    Should you have any further questions or require additional assistance, feel free to reach out.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2024 at 07:23

    Hello, Cataclyps,

    Thank you for reaching out to us.

    To create a collection of products with specific designs, such as t-shirts featuring only cat designs, using the XStore theme, you can follow these steps:

    1. **Product Tags or Categories**: First, ensure that all the t-shirts with cat designs are tagged with a specific keyword, such as “cat-design”. You can also create a dedicated category for these products if you prefer.

    Read more – https://woocommerce.com/document/managing-product-taxonomies/

    2. **Custom Product Grid**: In the XStore theme, you can create a custom product grid or section on your page that displays only products with the “cat-design” tag or category. To do this, use the theme’s built-in product grid element and filter the products by the tag or category you’ve assigned.

    3. **Custom Page**: If you want to create a separate page for this collection, you can create a new page and use the XStore theme’s page builder to add a product grid that displays only the t-shirts with the “cat-design” tag or category.

    4. **Menu Link**: Once the collection is set up, you can add a link to this collection in your main menu or as a featured section on your homepage for easy access.

    If you need further assistance with any of these steps, feel free to reach out, and we’ll be happy to guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2024 at 07:21

    Hello, Nitin Shankar,

    Thank you for reaching out to us.

    Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ , set https://prnt.sc/vHhLXzyqGy0k and then regenerate thumbnails using a plugin.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2024 at 07:17

    Hello, Cocofu,

    Thank you for your message.

    We kindly request that you provide us with temporary access credentials (username and password), along with a detailed description of the desired outcome you wish to achieve.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 16:01

    Hello, Actulus,

    We appreciate your prompt response.

    Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Product added notification.
    Header Builder via Elementor > edit template > Cart settings – https://prnt.sc/_3Syo9E33vKS

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 15:58

    Hello, Diana,

    We appreciate your prompt response.

    We’ve changed the code. Please check the result on the single product page.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 15:55

    Hello,

    Thank you for contacting us and for using XStore.

    You can change “Title limitation type” via Theme Options and via settings of Products elements using Elementor on some pages.

    If you need further assistance or have any additional questions, feel free to let us know.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 15:32

    Hello,

    Thank you for reaching out to us.

    We can’t see your site https://prnt.sc/rSEfkwBGTzdg
    Do you use a header builder in Theme Options or Elementor?

    You can explore the available options for opening the cart on our demo page: https://xstore.8theme.com

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 15:29

    Hello, dybwpath,

    Thank you for reaching out to us.

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 15:25

    Hello,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 15:25

    Hello,

    Thank you for reaching out to us. To translate the text “incl. VAT” on the product detail page, you need to check the translation of the WooCommerce plugin using Loco Translate https://woocommerce.com/document/woocommerce-localization/
    Provide us with temporary wp-admin access if you need our help checking your current settings.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 14:32

    Hello,

    In this case, you can try to use custom CSS code https://prnt.sc/BS8uGt4oH1yY , for example:

    .content-product .quantity-wrapper .button:before {
        text-transform: none;
        font-family: inherit;
        content: "Add to cart";
    }
    .products-grid .product-details .quantity-wrapper .button {
        padding: 5px 15px;
        margin-top: 10px;
    }
    .content-product .quantity-wrapper {
        display: inline-table;
    }

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 14:23

    Hello, Luke,

    You’re welcome!

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 13:13

    Hello, Diana,

    It appears that the wp-admin link is redirecting to a “Page Not Found” error. Could you kindly provide the correct URL for the login page?

    Thank you for your assistance.

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 13:09

    Hello, Merin,

    Thank you for reaching out to us.

    You can adjust the distances by using the following settings: https://prnt.sc/kXUjmYxACVON

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 12:10

    Hello, Rowan Keizer,

    Could you please specify which page you were trying to edit? Kindly provide the URL of the exact page. In our tests, we used the Chrome browser.

    Best regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 12:08

    Hello, Luke,

    We would like to inform you that the changes have been made through Appearance > Widgets https://prnt.sc/7VWQfqNw5VVy

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 12:07

    Hello,

    Thank you for reaching out to us.

    We understand that you would like to change the “Add to Cart” icon to a button on the Shop and Products archive pages. We would be happy to assist you with this.

    Theme Options > WooCommerce > Shop > Products design > Add to cart with quantity > Off.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 12:05

    Hello,

    Thank you for reaching out to us.

    To make changes to the main menu, including removing certain menu items, please follow these steps:

    1. Navigate to **Appearance** > **Menus** in your WordPress dashboard.
    2. Select the menu you wish to edit from the dropdown and click **Select**.
    3. You will see a list of menu items. To remove an item, simply click the dropdown arrow next to the menu item and then click **Remove**.
    4. Once you have made the necessary changes, click **Save Menu** to apply the updates.

    If you are still unable to locate the option or need further assistance, please feel free to provide us with more details, and we will be happy to assist you further.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 10:39

    Dear,

    We are pleased to hear that you were able to resolve the assigned task on your own. Should you require any further assistance from our side, please do not hesitate to let us know.

    Best regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 10:38
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 10:26

    Hello, Diana,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 10:24

    Hello, Mahmood Javed,

    Before proceeding with the import, please ensure that all third-party plugins are disabled. If this does not resolve the issue, we would be happy to assist you with the import process. In order to do so, we kindly request temporary wp-admin access.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 09:30

    Hello, Luke,

    We are currently unable to log in and would appreciate it if you could kindly verify the credentials at your earliest convenience.

    Thank you for your assistance.

    Best regards,
    8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 09:28

    Hello, Merin,

    You’re welcome!

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 09:27

    Hello,

    Thank you for reaching out to us.

    Please read these articles about MC4WP: Mailchimp for WordPress plugin – https://www.mc4wp.com/kb/#utm_source=wp-plugin&utm_medium=mailchimp-for-wp&utm_campaign=plugins-page https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2024 at 09:22

    Hello,

    We kindly request access so we can assist you. Currently, due to certain WooCommerce settings, we are unable to navigate to the single product page or add a product to the cart without being logged in. To resolve this, please navigate to **WooCommerce > Settings > Site Visibility**.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme Team

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    Viewing 3,600 results - 3,571 through 3,600 (of 68,221 total)
Viewing 30 posts - 3,571 through 3,600 (of 68,221 total)
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