Hello, Nelson,
Thank you for reaching out to us and for your continued trust in our theme.
Please provide a video of your actions and the problem.
Additionally, we were unable to log in to your site as shown in the following screenshot: https://prnt.sc/neYRTp7B3QRv. Please provide the correct login credentials so we can further investigate the matter.
We appreciate your cooperation and look forward to resolving this issue for you.
Best regards,
8Theme’s Team