Forum Replies Created

Viewing 30 posts - 2,911 through 2,940 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please update the theme to the latest version and check this issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    I’ve changed the image size in WooCommerce->Settings->Products->Display for Single Product Image and Product Thumbnails then regenerate your thumbnails via Regenerate Thumbnails plugin.
    Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    This requires additional customization which is not for free.
    If you agree to proceed please contact us via form https://www.8theme.com/contact-us/ for further information.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Yes, this should work.
    Also please provide us with link to the page and wp-admin access in Private Content to check this issue more deeply.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Did you tried to set image size in Dashboard->WooCommerce->Settings->Products->Display?
    After this step you need to regenerate your thumbnails via Regenerate Thumbnails plugin.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    If you created the footer via Static Block and Visual Composer plugin you can add an image to the Row Setting->Background->Background Style->Image and Parallax style->Simple Background Image. See screenshot: http://prntscr.com/a4g2hw

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.
    You can find this area below. See screenshot: http://prntscr.com/a40u4n

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!
    We’d be thankful if you leave a review on ThemeForest site
    http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192/comments

    You can do this in Downloads area. Login to your account on ThemeForest, go to Downloads area, find Classico theme and you’ll see the stars next to it.

    Thank you!
    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @Julio,

    You’re welcome!
    Would be very appreciate if you leave a rating! You can do this in Downloads area. Login to your account on ThemeForest, go to Downloads area, find Royal theme and you’ll see the stars next to it.
    Thank you!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You need to delete “woocommerce” folder in the directory wp-content/themes/woopress/ and reupload from a new theme package.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    It seems you’ve provided FTP credentials to another site. Please check it and provide us with FTP credentials for current site.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to add this code in 8theme options->Styling->Custom CSS->Global Custom CSS.

    .header .menu-wrapper .menu > li > a {
        text-transform: lowercase !important;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    You can download theme here:
    http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192
    Also you need login there with Envato account.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please update the theme to the latest version and check this issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Also you’re using old plugins versions.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    To hide the Company name please use this code in Global Custom CSS.

    #billing_company_field{
    display:none;
    }

    To remove a star you need edit wp-content\plugins\woocommerce\includes\class-wc-countries.php file.
    Please find the following code

    $address_fields['billing_phone'] = array(
    					'label'    	=> __( 'Phone', 'woocommerce' ),
    					'required' 	=> true,
    					'type'		=> 'tel',
    					'class'    	=> array( 'form-row-last' ),
    					'clear'    	=> true,
    					'validate' 	=> array( 'phone' ),
    				);

    on line 952-959 and change 'required' => true, to 'required' => false,

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    In this case you should add the layer -> text/html for slider (Dashboard->Revolution Slider->edit slider) then add a link there.
    See screenshot: http://prntscr.com/a3wd62

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please clarify for which elements you want use that font.
    Also provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello @Julio,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please update the theme to the latest version and check issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You need to change the logo for Home Page. See screenshot: http://prntscr.com/a3my8m

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    1, 3) Please provide us with wp-admin access in Private Content.
    2) You need edit wp-content/themes/royal/framework/shortcode.php file.

    Please find // ! Share This Product section and you’ll see code there.

    You need to change the link in a href attribute. For example:
    <a href="https://your link here" class="'.$tooltip_class.'" title="'.__('Twitter', ET_DOMAIN).'" target="_blank">

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve checked your site on a different mobile devices and products are shown fine.
    Please check it with another devices.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Sorry, but still can’t see it. See screenshot from my side: http://prntscr.com/a3l9v7

    Please clear all cache and check it.
    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    I’ve checked your site and didn’t see that problem.
    Please provide screenshot for our better understanding where is it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Do you mean the fixed menu? You can disable it in Theme Options->General->Fixed navigation.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    In this case please use this code in Global Custom CSS

    .back-history{
    display:none;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    1) Please use this code in Global Custom CSS

    .breadcrumbs{
    display:none;
    }

    2) You can set the different images for breadcrumbs in page settings->Page Layout->Background image for breadcrumbs.
    See screenshot: http://prntscr.com/a3j2dm

    Regards,
    Robert Hall.

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Viewing 30 posts - 2,911 through 2,940 (of 11,542 total)