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Viewing 30 posts - 2,461 through 2,490 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    March 28, 2016 at 12:19

    Please try to add this code in Theme Options->Custom CSS->Global Custom CSS.

    .widget_text .widget-title{
        position: initial;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 28, 2016 at 11:00

    Hello,

    As I see the mobile menu working perfect now.
    See screenshot: http://prntscr.com/al0rbe
    Please clear cache and check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 28, 2016 at 10:43

    Hello,

    You can see the same effect on our demo template:
    https://www.8theme.com/demo/legenda/

    This is not a bug, just loading of content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 28, 2016 at 10:34

    Hello,

    Our demo used the following style for sliders
    background-size: cover; background-position: left top;
    You can set them in Slider Settings->Source Setting. Please see screenshot:
    http://prntscr.com/al0hk6

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 13:05

    Hello,

    Try to disable third-party plugins one by one, very likely one of them caused issue.

    Don’t forget to clear cache after changes.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 10:39

    I’ve added this code in Global Custom CSS. Please check.

    .products-list footer.footer-product {
        margin-left: 68px;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 10:34

    Hello,

    Please don’t create the same topic. I’ve answered you here:
    https://www.8theme.com/topic/list-view-issue-on-product-page/#post-118887

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 10:32

    Hello,

    We’re glad to hear it.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 10:21

    Sorry, but we don’t have such feature in our theme.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 10:11

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 09:20

    Hello,

    Try to add the following code in Theme Options->Custom CSS->Custom CSS for mobile

    .banner .banner-content p {
        display: none;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 08:59

    Hello,

    You can set a different logos for each pages in Page Settings->Page Layout->Logo image for this page.
    See screenshot: http://prntscr.com/ajqdrw

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 08:35

    Hello,

    I’ve just checked and button is grey in mobile view.
    See screenshot:
    home page – http://prntscr.com/ajq5v7
    promo popup – http://prntscr.com/ajq6dn

    Please clear all cache and check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 08:32

    Hello,

    As you can see you got an error in console log http://prntscr.com/ajq3re
    This means that you have not uploaded the font file to the right directory. Please move this file to /wp-content/themes/woopress/fonts/ folder and check the issue.

    Also please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 08:25

    Hello,

    Try to add this code in Theme Options->Custom CSS->Global Custom CSS.

    .fixed-header-area {
        top: 0px;
    }
    

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 25, 2016 at 08:19

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
    This plugins work fine without activation and you can always get actual version if you want directly from us.
    Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
    The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
    You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 14:17

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 14:16

    Hello audi008,

    Does you created the Register page as described in our documentation?
    https://www.8theme.com/demo/docs/blanco/index.html#!/registration_page

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 10:33

    Hello,

    I’ve added the following code in Global Custom CSS. Please check.

    @media screen and (min-width: 1200px){
    .container {
        width: 970px;
    }}

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 10:27

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 10:21

    I’ve changed code in Global Custom CSS. Please check.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 09:53

    Hello,

    Please try to add this code in Global Custom CSS.

    .header-wrapper .menu > li > a:hover{
        background-color: #00b5ce;
        color: white;
        border-radius: 0.5em;
    }
    .menu #menu-item-22375 > a {
        background-color: #96d600;
        color: white;
        border-radius: 0.5em;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 09:46

    Hello,

    Sorry, but we can’t recommend 3rd-party plugins. You can try it yourself. Also we don’t guarantee fully compatible with our theme.

    Also you can use the Product Short Description field in products setting and add the following code in Global Custom CSS

    .products-grid .product-excerpt {
        display: block;
    } 

    See screenshot: http://prntscr.com/aja4n8

    But in this case the same text will display on the Single Product Page. http://prntscr.com/aja5wx
    To hide it use this code in Global Custom CSS.

    .product-information .short-description{
        display: none;
    }

    I hope this will solve your issue.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 09:19

    This requires additional customization which is not for free.
    If you agree to proceed please contact us via form https://www.8theme.com/customization-services/ for further information.

    You can update WooCommerce to the latest version. But will be better to make backup of the site before update.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 08:54

    Yes, this will affect all products on the site.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 08:40

    Hello,

    In this case you should edit \wp-content\themes\royal\woocommerce\content-product.php file and add the following code <div class="custom_info">more colors available</div> after line 161

    See screenshot: http://prntscr.com/aj9mo0

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 08:27

    Hello,

    Please try to add the following code in Theme Options->Custom CSS->Global Custom CSS.

    .woocommerce-cart .woocommerce .col-md-6{
        position: initial;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 08:22

    Hello,

    Please clarify. Do you want to replace your grey version with new green color in product slider?
    See screenshot: http://prntscr.com/aj9i2k

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 08:16

    Hello,

    Classico theme is in the update process and soon it’ll be back.
    Please take our apologies for inconveniences.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 24, 2016 at 08:13

    Hello,

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.
    Regards,
    Robert Hall

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Viewing 30 posts - 2,461 through 2,490 (of 11,542 total)
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