Forum Replies Created

Viewing 30 posts - 1,561 through 1,590 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 08:34

    Hello,

    We don’t recommend to update Woocommerce plugin till the theme update is released.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 08:02

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content to check this issue more deeply.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 07:54

    Hello,

    You can speed up the site following the suggestions from these articles:

    http://codex.wordpress.org/WordPress_Optimization

    http://techtage.com/speeding-up-wordpress-sites/

    http://www.sparringmind.com/speed-up-wordpress/

    is adding a ?v=f24485ae434a to the end of the web addresses.

    I’ve just checked your site and didn’t see this issue. See screenshot:
    http://prntscr.com/bjvxzt
    http://prntscr.com/bjvy2z

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 07:49

    Hello,

    Please add this code in Theme Options->Custom CSS->Custom CSS for mobile.

    .header-logo img {
        max-width: 200px;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 23, 2016 at 07:36

    Hello,

    Please provide us with link to wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 21:51

    Hello,

    Please use this code in Global Custom CSS:

    .breadcrumbs a:hover{
    color:black;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 20:44

    Hello,

    Please provide us with screenshot for better understanding what exactly you mean.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 20:17

    Hello,

    I’ve disabled the ‘One page navigation’ option for all pages that you added to menu and it’s working fine now. Please check.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 19:47

    Also please add this code in Global Custom CSS

    .single-product .product-details .btn {
        display: none !important;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 17:51

    Please try to add this code in Global Custom CSS.

    .home .product-details .btn {
        display: none !important;
    }
    .in-stock{
        visibility: hidden;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 17:30

    Yes, you’re right. Now add the following code in Global Custom CSS to change hover effect.
    For example:

    .icon-hover-green .icon_list_icon:hover {
        background: red !important;
        color: black !important;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 16:53

    Please provide screenshot for our better understanding and highlight where exactly you want to change the color.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 16:51

    Hello,

    You can download the latest version of the theme here:
    http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 16:49

    Hello,

    ok, if you have any questions please feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 16:25

    Hello,

    Navigate to Dashboard->Theme Options->Shop->Just catalog->On.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 16:23

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 15:31

    Hello,

    you need copy these functions (function et_contact_form{...} from shortcodes.php file and function et_send_msg_action{...} from theme-functions.php file) to the child theme functions.php and modify them to your liking.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 15:15

    Hello,

    our theme uses modified Woocommerce template files so it is normal that some file versions may be outdated. It is not bug and does not have effect on front-end.
    You may just skip this notification.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2016 at 14:12

    Hello,

    Please try to add this code in Theme Options->Custom CSS->Global Custom CSS.

    .menu {
        float: right;
    }
    .menu > li > a {
        letter-spacing: 0.05em;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 14:52

    Hello,

    You can change it in the \wp-content\themes\royal\woocommerce\loop\sale-flash.php file.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 13:06

    Hello,

    1) You can select the revolution slider via Visual Composer plugin. http://prntscr.com/bj2fhw
    2) Navigate to Dashboard->Theme Options->Import/Export then set up one of our theme versions.
    3) I’ve just checked the Checkout page and added email address with the first letter capital (http://prntscr.com/bj2xd4) then clicked ‘place order’ button and this is working fine – http://prntscr.com/bj2wn0

    Also try to add this code in Global Custom CSS.

    #billing_email{
        text-transform: lowercase;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 12:17

    Hello,

    Please provide us with link to the current page and wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 09:56

    Hello,

    Please update the theme to the latest version and check issue.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 09:49

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 09:48

    Hello,

    Please read more how to translate the theme in our documentation:
    https://www.8theme.com/demo/docs/woopress/index.html#!/2_how_to_translate

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 09:35

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 09:34

    Hello,

    First you should leave the reply for a product then you’ll see stars.
    See screenshot: http://prntscr.com/bj0k4s

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 07:45

    Hello,

    You can find the Royal Theme documentation at this link:
    https://www.8theme.com/demo/docs/royal/index.html#!/documenter_cover

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 07:44

    Hello,

    You can delete this description in Appearance->Menu->Description. See screenshot: http://prntscr.com/bizhfj

    But be sure that you have enabled “Description” in Screen Options->Show advanced menu properties.
    http://prntscr.com/bizhqs

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 21, 2016 at 07:12

    Hello,

    You can find the latest version here:
    http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Regards,
    Robert Hall

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Viewing 30 posts - 1,561 through 1,590 (of 11,542 total)
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