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Viewing 30 posts - 1,321 through 1,350 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 16:19

    Hello,

    Yes, we see it and will try to fix this issue in the next theme update.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 16:17

    I don’t know what was there. Next time try to replace the image again, as I did it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 16:12

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 16:01

    I’ve removed previous image and upload it again.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 15:57

    Hello,

    This question is a bit unclear for us. Could you please clarify us with more details?
    Maybe provide screenshot for our better understanding and highlight what exactly you want.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 15:49

    Hello,

    I’ve checked your site in mobile and desktop view and didn’t see any difference there. See screnshot: http://prntscr.com/c08v9o

    Please provide us with screenshot how it looks at your side.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 15:41

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 15:39

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 15:37

    Please try to disable third-party plugins one by one and check it, one of them caused issue.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 15:23

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 15:03

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 15:00

    I’ve reuploaded the Woocommerce folder in theme folder. Please check these files.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 14:35

    Hello,

    Also please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 14:11

    Hello,

    Before update theme to the latest you need to delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

    Here is video tutorial how to update theme.
    https://www.youtube.com/watch?v=KdWESIIPU1k
    (it’s for Legenda theme but the process is the same).

    Robert Hall
    Regards,

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 13:27

    I’ve resaved this image. Please check the product now.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 12:45

    Hello,

    Our theme is not compatible with this plugin.

    In this case we recommend you to translate theme via POedit or WPML plugin as described in our documentation:
    https://www.8theme.com/demo/docs/woopress/index.html#!/2_how_to_translate

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 12:28

    I’ve checked it in Opera, Mozilla, IE, Chrome browsers and still didn’t see issue. Please clear all cache and check it again.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 11:53

    You should add link to page into the href attribute, for example href="http://my-link".

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 11:50

    I’ve already tried that – now we have two top bars, which I don’t need. Is there a way to have social links in the bottom side bar, next to the login/register links?

    I’ve changed the CSS code in Global Custom CSS. Please check.

    One more thing – about slider revolution – in the main slider under the menu I have weird chinese characters instead of arrows – you can only see it from the guest perspective, you won’t see it from the admin panel. Can we do something with that?

    Also I’ve checked this issue as guest and didn’t see any chinese characters there. See screenshot: http://prntscr.com/c05t7h

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 11:36

    I’ve added this code in Global Custom CSS. Please check.

    .languages-area a{
        font-family: Montserrat;
        font-weight: 400;
        font-style: normal;
        color: #ffffff;
        transition: all 0.2s ease-in-out;
    }

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 10:49

    Hello @vdberggert,

    I’ve sent the latest theme package to your email address. Please check it.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 10:42

    Hello,

    Sorry, but we don’t have such feature in our theme.
    You should upload another size guide image with the bigger sizes of content as in our demo.

    For example: https://www.8theme.com/demo/legenda/shop/bacaro-grape-2002-4/

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 10:30

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 10:26

    Hello,

    You can change it in the \wp-content\plugins\woocommerce\includes\wc-template-functions.php file

    Also we recommended to make all changes in the Child Theme
    https://codex.wordpress.org/Child_Themes

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 10:17

    Hello,

    We’re glad to hear that your issue solved.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 10:16

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 10:15

    Hello,

    You can add your link into the href="" attribute in Appearance -> Widgets -> Left side top bar area. See screenshot: http://prntscr.com/c04rhw

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 10:08

    Hello,

    As I see you didn’t add the subcategories for FOOTWEAR.
    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    August 1, 2016 at 10:05

    Hello,

    I’ve added the shortcode [share] in Text widget in Appearance > Widgets > Right Side top bar area. Please check.

    Regards,
    Robert Hall

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 30, 2016 at 08:57

    The default.po file is placed in wp-content\plugins\js_composer\locale folder.

    Regards,
    Robert Hall

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Viewing 30 posts - 1,321 through 1,350 (of 11,542 total)
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