Forum Replies Created

Viewing 30 posts - 7,741 through 7,770 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    March 18, 2015 at 15:14

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 18, 2015 at 15:13

    Hello,

    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
    This plugins work fine without activation and you can always get actual version if you want directly from us.
    Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
    The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
    You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 18, 2015 at 15:11

    You need to update this plugin to the latest version:
    https://wordpress.org/plugins/yith-woocommerce-wishlist/

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 18, 2015 at 15:04

    Hello @olsenconsult,

    Sorry, but your credentials isn’t correct. Please provide us again.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 18, 2015 at 15:01

    Hello,

    You’re using old theme and plugins versions. Please update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 18, 2015 at 14:54

    Hello,

    You can delete legenda/woocommerce/cart/cart-totals.php file. This file isn’t needed in the new version.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 17:08

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 16:05

    Hello,

    Sorry for a long delay.
    You can find wp_enqueue_style("font-roboto",et_http()."fonts.googleapis.com/css?family=Roboto:400,500,700,300&subset=latin,cyrillic-ext"); string in framework/theme-functions.php file.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 15:44

    Hello,

    Try to disable third-party plugins, very likely one of them caused issue.
    Also please clean site cache.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 15:22

    Hello,

    1) WooCommerce has removed that feature in the recent update and replaced it with the number input type.
    And now there is no overrides in Royal for this. You may try https://wordpress.org/plugins/woocommerce-quantity-increment/ plugin

    2) Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 15:19

    I’ve commented out code in file ( meta-box.php and portfolio.php) where you had errors.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 15:11

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 15:10

    I’ve made some changes. Please check it now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 14:38

    Hello,

    This file is from the old version and need to remove it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 14:36

    Hello,

    Could you please clarify with more details what exactly you mean and show us screenshots?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 13:48

    Hello,

    Sorry, but we still can’t log to your FTP and wp-admin panel.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 13:10

    Hello,

    Please update your theme to the latest version and then check the issue.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 13:05

    Hello,

    No, we are unable to log in to your website, have the same error.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 12:14

    Hello,

    I’ve made some changes. Please check your issue now.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 11:24

    Hello,

    You’re welcome!
    So, now it’s all fine?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 11:23

    Hello @pionnex,

    Please update your theme to the latest version and then provide us with correctly FTP credentials to look on issue more deeply.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 11:19

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 11:10

    Hello,

    But before this change your upload_max_filesize was 20 or 40M and now it’s values is 2M. It should be no less than 20M too. Please increase the values of upload_max_filesize and post_max_size to 20 or higher.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 10:02

    Hello,

    You need to increase the values of post_max_size. Should be no less than 20M.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 09:28

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 09:14

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 09:13

    Hello,

    1) You can use Products element via Visual Composer and there select featured products and latest products.

    2) Navigate to WooCommerce->Settings->Product->Display->Shop Page Display->select Show categories and subcategories.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 09:08

    Hello,

    Please update theme to the latest version.
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 09:04

    Hello,

    You’re using old theme and plugins versions. Please update.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 17, 2015 at 08:58

    Hello,

    WooCommerce has removed that feature in the recent update and replaced it with the number input type.
    And now there is no overrides in Royal for this. You may try https://wordpress.org/plugins/woocommerce-quantity-increment/ plugin

    Regards,
    Robert Hall.

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Viewing 30 posts - 7,741 through 7,770 (of 11,542 total)
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