Return to previous page

Topic: Ultimate Addons for Visual Composer causing white screen of death

checkinsm

Participant

March 17, 2015 2:49 pm

The Ultimate Addons for Visual Composer seems to be causing my white screen of death (WP dashboard).

I started getting the white screen when I’d add/activate any new plugin. Deactivating random plugins seemed to work, for a while but now it seems isolated to activating Ultimate Addons for Visual Composer.

I’ve updated the theme, deleted and reinstalled Ultimate Addons for Visual Composer…nothing seems to work.

WP dashboard is running super slow, too. Not sure if that has anything to do with it. Brand new domain, hosting account, WP install…??? Any thoughts? Thank you very much.
Site URL: hidden
Theme version: current
WooCommerce version: current

#50184 copied to clipboard

Like

Robert Hall

Support staff

March 17, 2015 3:11 pm

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#50195 copied to clipboard

Like

checkinsm

Participant

March 18, 2015 5:38 pm

see below

Content is visible for topic creator and
support staff only.

#50613 copied to clipboard

Like

Eva Kemp

Support staff

March 18, 2015 8:10 pm

Hello,

Please provide us with FTP credentials as well.
Also you can speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/

Thank you.
Regards,
Eva Kemp.

#50667 copied to clipboard

Like

checkinsm

Participant

March 18, 2015 8:33 pm

Thanks. I use W3 Total Cache but I’m waiting till I get this plugin thing figured out before I install. Please see private content for requested info.

Content is visible for topic creator and
support staff only.

#50675 copied to clipboard

Like

checkinsm

Participant

March 20, 2015 3:43 pm

I just set up a new subdomain with a fresh WP install, uploaded the theme, worked fine, began installing the recommended plugins and the Ultimate addons for Visual Composer failed.

#51254 copied to clipboard

Like

Eva Kemp

Support staff

March 20, 2015 6:04 pm

Hello,

I’ve installed Ultimate VC Addons plugin and dashboard is loading fine.
Please clear browser cache and check.

Thank you.
Regards,
Eva Kemp.

#51320 copied to clipboard

Like

checkinsm

Participant

March 24, 2015 4:10 pm

Now the Revolution Slider is giving me problems. When I try to rename the slider I get an “Empty ajax response!” or “Ajax Error!!! parsererror.” When I try to change the background image of a Rev Slider my Media Library won’t open.

I’ve tried deleting the plugin and re-installing, I’ve tried installing the theme on a subdomain with a fresh WP install – same problem. Also the VC Addon plugin doesn’t install. Had to buy my own copy.

I’ve even tried installing it on a completely different hosting account and I still got an error when it tried to install the VC Addon plugin.

Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

#52058 copied to clipboard

Like

Eva Kemp

Support staff

March 26, 2015 3:42 pm

Hello,

I’ve increased memory_limit value. Adding define('WP_MEMORY_LIMIT', '240M'); to wp-config has fixed it. Please check Revolution Slider settings now and clear browser cache before.
As I see Ultimate VC Addons plugin is installed and your site is working fine.

Regards,
Eva Kemp.

#52586 copied to clipboard

Like

Viewing 9 results

1 through 9 (of 9 total)

You must be logged in to reply to this topic.Log in/Sign up

Topic: Ultimate Addons for Visual Composer causing white screen of death

Usefull links

Did you know ?

Support Stats

Topic: Ultimate Addons for Visual Composer causing white screen of death

Usefull links

Did you know ?

Support Stats

Log in to 8theme

Oops, looks like you don’t have access!

Please, enter the appropriate Envato purchase code below to create a topic on current forum