Problem to edit pages - by indiproweb - on WordPress WooCommerce support

This topic has 11 replies, 4 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: indiproweb
    indiproweb
    Participant
    March 18, 2015 at 12:33

    Hello!

    I have a problem with your theme… I can’t edit pages from admin :/

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: indiproweb
    indiproweb
    Participant
    March 18, 2015 at 12:44

    Ok I try disabling “Ultimate Addons for Visual Composer” and admin works fine…..

    Do you know what is the problem? :s

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 18, 2015 at 13:20

    Hello

    Please provide us with domain password and login in private content.

    With best regards
    Brian Johnson

    Avatar: indiproweb
    indiproweb
    Participant
    March 18, 2015 at 14:54

    In my first post you have data…. 🙂

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 18, 2015 at 15:01

    Hello,

    You’re using old theme and plugins versions. Please update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: indiproweb
    indiproweb
    Participant
    March 18, 2015 at 17:05

    I have updated plugins and theme, and I have the same problem 🙁

    When I active Ultimate Addons, wp-admin crash to edit pages….

    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 18, 2015 at 17:19

    Hello,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: indiproweb
    indiproweb
    Participant
    March 18, 2015 at 17:22

    Ok.

    Please, contact administrator
    for this information.
    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 18, 2015 at 17:27

    Your current woopress version is 1.4 On your admin panel i see 1.2.1 version . Please download the latest version from themeforest.net and reply us in case the issue will persist.

    With best regards
    Brian Johnson

    Avatar: indiproweb
    indiproweb
    Participant
    March 18, 2015 at 18:10

    You see 1.2.1 becaue I overwrite style.css with above… CHECK now please ….

    Avatar: Eva
    Eva Kemp
    Support staff
    March 18, 2015 at 20:05

    Hello,

    I’ve checked page editor with Ultimate VC Addons plugin enabled and the elements can be edited successfully.
    Please clear browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

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