You’re welcome!
Regards,
Robert Hall.
You’re welcome!
Regards,
Robert Hall.
Hello,
Sorry, but we don’t guarantee full compatibility with some third party plugins.
Regards,
Robert Hall.
Hello,
You’re welcome!
If you have any questions please feel free to contact us.
Regards,
Robert Hall.
Sorry for the misunderstanding. We’ve checked that issue. Pages like Shop, Blog and other default pages uses logo from Theme Options->Header. If you want to change logo on Blog page you need select it in Theme Options->Header. And then select another logo on Home Page (Pages->Home Page->Edit).
Regards,
Robert Hall.
Hello,
Please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
You’re using very old theme and plugins versions. Please update them.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall.
Hello,
Very likely the caching causes problem.
Please provide us with FTP credentials in Private Content to check this issue more deeply.
Regards,
Robert Hall.
Hello,
It’s not possible in this variant of header.
Sorry for inconvenience.
Regards,
Robert Hall.
Hello,
You didn’t installed demo base content. Also please follow our documentation:
https://www.8theme.com/demo/docs/woopress/index.html#!/demo_data_installation
Regards,
Robert Hall.
Hello,
You have disabled allow_url_fopen. Ask your hosting to enable it. And then try to import Sidebar page.
Regards,
Robert Hall.
Hello,
Thank you.
If you have any questions please feel free to contact us.
Have a good day!
Regards,
Robert Hall.
Hello,
You can Import Sidebar Page in Theme Options->Import/Export.
Also please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
You can find and delete this image in \themes\royal\images\assets folder.
Regards,
Robert Hall.
Hello,
Please provide us with link to the page and wp-admin access in Private Content.
Regards,
Robert Hall.
Hello @BrokenDancer,
You can use Privat Content textarea below. Please see screenshot: http://prntscr.com/6l5xdy
Regards,
Robert Hall.
Hello,
Please read more what is recommended dimensionsin out documentation
https://www.8theme.com/demo/docs/woopress/index.html#!/woocommerce
Also you need regenerate your thumbnails via Regenerate Thumbnails plugin after changing dimensions.
Regards,
Robert Hall.
Hello,
Maybe provide screenshot for our better understanding and highlight what exactly you mean.
Regards,
Robert Hall.
Hello,
Please add this code in custom.css file
@media only screen and (max-width: 768px){
.sidebar-blog, .sidebar {
float: inherit;
}}
Regards,
Robert Hall.
Sorry, but for our theme “allow_url_fopen” function needs to be enabled.
Regards,
Robert Hall.
First you need to check your PHP version and all the values which I wrote above. Very likely that your hosting blocked the ability to check the version of PHP.
Regards,
Robert Hall.
You’re welcome!
Regards,
Robert Hall.
Hello,
Very likely that you use low php version on a server.
Please ask your host to increase php version to at least 5.3 and check allow_url_fopen option, must be enabled. Ask your hosting for that.
Also you need to increase the values of upload_max_filesize and post_max_size.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
This is an option of Visual Composer plugin and it is not possible to change. Try to contact to plugin author and their specialist will look at this issue more deeply.
Thanks for understanding.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
Please read more in our documentation:
https://www.8theme.com/demo/docs/royal/index.html#!/primary_menu
Regards,
Robert Hall.
Sorry for the misunderstanding.
You can select Landing page in Dashboard->Setting->Reading->Front page displays->Front Page.
Regards,
Robert Hall.
Hello,
In this case you can use scroll on mouse to select level of zooming effect.
Regards,
Robert Hall.
Hello,
You can try to use some third-party plugin to implement such functionality.
For example https://wordpress.org/plugins/maintenance/
https://wordpress.org/plugins/ultimate-coming-soon-page/
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.