Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

Hello,

I’ve removed this code from custom.css file:

.sidebar {
display: none;
}

Please check sidebar now.

Regards,
Robert Hall.

Hello,

I’ve added following code in style.css of the Child Theme and checkout page looking good now. Please check.

#payment {
background-color: #151515 !important; 
}

Regards,
Robert Hall.

Hello,

Please try to install plugins via FTP.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

Hello,

Could you please clarify with more details what exactly you want to do and show us screenshots?
Also please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

Hello,

Sorry, but we don’t have such feature in our theme.

Regards,
Robert Hall.

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them.
This plugins work fine without activation and you can always get actual version if you want directly from us.
Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated.
The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need.
You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Robert Hall.

Hello,

We don’t have such feature in our theme.
But you can try to edit code yourself in
\themes\royal\framework\theme-functions.php file on line 1242

Regards,
Robert Hall.

Hello,

Could you please clarify correct folder where IDstore theme placed?
Also please make backup site and we will try to upload theme again.

Regards,
Robert Hall.

Hello,

You’re using old theme and plugins versions. Please update.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

I’ve replaced code above for this:

.menu .nav-sublist-dropdown ul > li.current-menu-item >a,
li.current-menu-ancestor > a{
color:#00457c !important;
font-weight: bold !important;
}

Please check it now.

Regards,
Robert Hall.

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

Hello,

You’re welcome!

Regards,
Robert Hall.

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.