Robert Hall

Hello,

Please update theme to the latest version.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

Hello,

Please provide us with correct FTP credentials.

Regards,
Robert Hall.

Hello,

We can’t log to admin panel. Did you changed password?

Regards,
Robert Hall.

Sorry, but I need wp-admin access to look at this issue more deeply.
Can you upload the website to some hosting and then to provide us with credentials?

Regards,
Robert Hall.

Hello,

Please update theme and plugins to the latest version.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

You’re welcome!

Regards,
Robert Hall.

Hello @dbosnj35,

I’ve sent you demo home page 3 .xml file to your email address. Please check.

Regards,
Robert Hall.

Hello,

Please navigate to WooCommerce->Settings->Shipping->Shipping Options->Shipping Calculations->and enable “Enable shipping”.

Regards,
Robert Hall.

Hello,

Please use this code in custom.css file

#text-3 .widget-title{
  position: inherit;
}

Regards,
Robert Hall.

Hello,

1) You can read more here:
http://docs.woothemes.com/document/managing-products/

2) Please navigate to WooCommerce->Settings->Product->Inventory and uncheck Out Of Stock Visibility.

3) Try to add this code in custom.css file

.owl-carousel .owl-item {
  width: 390px !important;
}

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.

What class is this? http://prntscr.com/6yr0bx
Our theme don’t have this classes.
Allowed CSS Classes: from et-col1 to et-col12
You can read more in our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/primary_menu

Regards,
Robert Hall.

Sorry, but FTP credentials aren’t correct.

Regards,
Robert Hall.

Hello,

You’re welcome!

Regards,
Robert Hall.

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

Hello,

You can use LightShot program to attach images for us.
Please look here: https://app.prntscr.com/en/index.html

Regards,
Robert Hall.