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Double payment on checkout after update and review-order.php file deleted!

This topic has 20 replies, 4 voices, and was last updated 8 years, 12 months ago ago by Brian Johnson

autenber

Participant

April 27, 2015 at 09:42

Hi there,

I have opened a new topic because I don’t know if you will see my enquiry. My wordpress updated a few days ago and have a few issues that are urgent!

I have double payment methods on the checkout page, although I did solve this issue a few months back by deleting the review-order.php file the problem has now come back. But when I delete the file again it deletes the entire order and just shows a payment.

1). On the ‘Cart’ page – at the bottom it has duplicate information such as cart subtotal, shipping information and order total. This needs to be fixed.

2). When I click ‘proceed to checkout’ – it has double payment methods options and place order buttons.

Hope to hear from you soon!

Please help
Thank you

#59855 Copied

19 Answers

Brian Johnson

Member

April 27, 2015 at 12:01

Hello

You can comment the code <?php do_action( 'woocommerce_cart_collaterals' ); ?> in the file wp-content/themes/legenda/woocommerce/cart/cart.php on line 162 and there will be only one button “Proceed to Checkout” on Cart page.

With best regards
Brian Johnson

#59877 Copied

autenber

Participant

April 27, 2015 at 14:09

Hi Brian,

Thanks for getting back to me, but I tried that out and it didn’t work also I am using The Royal theme.
Any luck on the other issues?

Thanks

#59941 Copied

Robert Hall

Support staff

April 27, 2015 at 14:13

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#59943 Copied

autenber

Participant

April 27, 2015 at 14:18

Hi there Brian,

Please find wp-admin and FTP credentials in Private Content. I you can fix it as soon as possible.

Thanks again

Please, contact administrator
for this information.

#59948 Copied

Robert Hall

Support staff

April 27, 2015 at 14:22

Sorry, but FTP credentials aren’t correct.

Regards,
Robert Hall.

#59952 Copied

Brian Johnson

Member

April 27, 2015 at 14:28

Hello

Please check yor site now.

With best regards
Brian Johnson

#59955 Copied

autenber

Participant

April 27, 2015 at 14:38

Hello Brian,

Theres no cart?

Thanks

#59959 Copied

autenber

Participant

April 27, 2015 at 14:57

Hi

I just fixed the cart by replacing it with its original file cart.php.
But those other issues still stand and they are so annoying, could you share some info on how this has happened so I can access my FTP to look around maybe?

Thanks

#59964 Copied

Brian Johnson

Member

April 27, 2015 at 15:42

Sorry .We cannot login. Please check wp-admin credentials.

With best regards
Brian Johnson

#59969 Copied

autenber

Participant

April 27, 2015 at 17:05

Hi Brian,

Please try again and can you check out these links to see what I mean.

Thanks

Please, contact administrator
for this information.

#60012 Copied

Eva Kemp

Support staff

April 27, 2015 at 17:30

Hello,

The wp-admin panel credentials are incorrect.
Please reset the password.

Thank you.
Regards,
Eva Kemp.

#60028 Copied

autenber

Participant

April 27, 2015 at 17:59

Hi Brian,

Sorry try the information in the Private content.

Thanks

Please, contact administrator
for this information.

#60042 Copied

Robert Hall

Support staff

April 27, 2015 at 18:23

Hello,

Please update theme and plugins to the latest version.
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#60054 Copied

autenber

Participant

April 27, 2015 at 19:30

Hi Robert,

I have just updated my theme and still have the same problems as I mentioned earlier. Updating the theme didn’t solve anything at all. Do you have any other solutions?

Thanks

#60087 Copied

Robert Hall

Support staff

April 27, 2015 at 20:20

Hello,

We can’t log to admin panel. Did you changed password?

Regards,
Robert Hall.

#60094 Copied

autenber

Participant

April 27, 2015 at 20:25

Hi Robert,

Please try the WP-admin again.

Thanks

Please, contact administrator
for this information.

#60096 Copied
Brian Johnson

Member

April 28, 2015 at 09:02
Hello

I have removed double checkout button from cart.php and added following code into the custom.css for checkout page:
```
#order_review .woocommerce-checkout-payment {display:none}
.wc-proceed-to-checkout .checkout-button{float:left!important;}
```
Please check your site now

With best regards
Brian Johnson
#60174 Copied
autenber

Participant

April 28, 2015 at 20:54

Hi there Brian,

Thank you for all your help and for getting back to me on this.
Yes thats excellent, thank you for removing the double checkout button and adding the css code. It looks great and back to normal.

Except, on the checkout page the shipping tabs don’t respond when I choose different shipping options, is there anyway of fixing that?

Thanks again and much appreciated

#60396 Copied

Brian Johnson

Member

April 29, 2015 at 09:00

Hello

I have tested the issue with default wordpress theme and found that it is not our theme related. Please try to disable all 3-d party plugins one by one.May be one of them is causing he issue.

With best regards
Brian Johnson

#60445 Copied
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