Product Variation Images Not Displaying - by ashleybbarton

This topic has 5 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

  • Avatar: ashleybbarton
    ashleybbarton
    Participant
    April 27, 2015 at 21:13

    Hi! I love the theme! I use IDstore and and up until this last week it’s been a seamless journey. With the new update when you visit a product and drop down to the specific color variation that you want, it no longer shows the specific image, which is correctly uploaded and everything is toggled correctly. ALSO the main image no longer has the automatic roll over zoom. It seems to be an issue with image sizing? But I’m stuck and can’t figure it out! THANKS IN ADVANCE.

    4 Answers
    Avatar: ashleybbarton
    ashleybbarton
    Participant
    April 27, 2015 at 21:49

    AHH! Now I have another issue. I was having trouble with one of the images on the homepage, so I deleted and added it back in. Now the site is everything simply in a line. The html has failed completely. All pictures and text are just left justified. NO slide show or the banners below

    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 27, 2015 at 21:54

    Hello,

    Please update theme to the latest version.
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.
    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: ashleybbarton
    ashleybbarton
    Participant
    April 27, 2015 at 22:23

    That helped with the images on the product variations but I’m still stuck with the home page. Please visit http://www.noordinarywomen.org and you’ll see what i mean. THANKS IN ADVANCE

    Avatar: Eva
    Eva Kemp
    Support staff
    April 28, 2015 at 12:41

    Hello,

    Could you please show a screenshot of the issue?
    Also please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

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