Hi
It is a Newsletter search field controlled with he mail-chimp short code which is a 3rd party plugin.
Hi
It is a Newsletter search field controlled with he mail-chimp short code which is a 3rd party plugin.
Hi
There are lot of free translation plugin are available you can use one of them according to your requirements . A plugin with name Translate WordPress with GTranslate might be help you.
Hi
We have check your website menu color is working absolutely fine , Kindly check your website after clear your browser cache.
Hi
It is probably looks that your home page is redirecting on another URL, Kindly check your homepage setting or permalinks why its redirect to another URL.
Hi
Yes you can hide section on mobile , it is more easy for us if you can share your highlighted screenshot along with your website URL so that we will guide you how can you hide the section on mobile.
Hi
We do not understand your question please explain a little more or send us highlighted screenshot so that we will look forward your issue.
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We have checked your mentioned URL on both browser chrome and Firefox and slider is working absolutely fine, it is might be possible that some cache issue on your browser so we will recommend you kindly check your website after clear your browser cache. Let us know if you still facing any issue.
Hi
We have checked your mentioned URL and Accordion dropdowns is working absolutely fine in your website , kindly check your website again if you face any issue let us know with highlighted screenshot.
Hi
Thank you so much for contacting us!
We have checked your mentioned URL , as for blurry image issue is concerned it is probably looks that you have change your image thumbnail settings, kindly go to Dashboard > XStore > Theme Options > Woocommerce (Shop) and check your product image setting.
If you still facing any issue let us know.
Hi
Your issue with the variation select is not related to theme because it works the same way even with the default theme Storefront , so we will recommend you kindly check your product variations options.
https://xstore.8theme.com/product/product-classic/
I am also sharing tutorials on variation swatches for your better understanding: https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches/
Hi
Thank you so much for contacting us!
Product categories widget is not the filter, it’s the default WooCommerce widget that displays the list of all the categories that you have. It’s not related to our theme but to the WooCommerce plugin. If you want to have filter by categories then you need to look for an additional plugin for these purposes.
Hi
Thank you so much for contacting us!
As for translation issue is concerned you can get help by going to following mentioned URL.
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Related posts, Continue reading, Leave a reply, Comment – should be available for translation for XStore theme.
Follow this article https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ to update the translation files.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Hi
Thank you so much for contacting us!
There are lot of product variation in E Commerce, like size , color weight etc, you can manage it according to your product requirements. Currently you are using Weight attribute so if you want more product variation then add it according to your requirements.
Hi
Thank you so much for contact us !
I have check your website URL and your website images are working absolutely fine. If you have any other issue let us know we are always here to provide you customer support in best possible way.
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Please let me know Is your are facing issue in installing theme or Xstore Core Plugin…. ?
Also check your wordpress , hosting server requirements by going to Dashboard > XStore > Server Requirements
Hi
Thank you so much for contacting us!
As for your mentioned issue is concerned , we have checked your mentioned Site URL and All Categories are working absolutely fine in your website , kindly do a mouse scroll and see the result all categories are displaying.
Hi
Thank you so much for contact us !
There are a number of reasons that an automatic update could fail. It is a large plugin, with many modules and files. This can cause issues with some servers when using the automatic update.
Could you please try manually reinstalling this plugin ?
Please add this code in (Appearance > Customizer > Theme Custom Css > Gloabl Css)
@media (max-width: 1024px) {
.autocomplete-suggestion:hover .arrow {
width: 24px;
height: 24px;
margin-left: 15px;
}
.autocomplete-suggestion:not(.autocomplete-selected) .arrow {
opacity: 1;
visibility: visible;
width: 24px;
height: 24px;
}
}
Regards,
Hi,
thanks for using our theme. Please add below code to (Appearance > Customizer > Theme Custom Css > Gloabl Css)
@media (max-width: 1024px) {
.autocomplete-suggestion:not(.autocomplete-selected) .arrow {
opacity: 1;
visibility: visible;
width: 24px;
height: 24px;
}
}
Hello,
The next theme update should be in 1-2 weeks.
Regards,
Robert Hall
You’re welcome!
Regards,
Robert Hall
Hello,
Please try to use the following code in Global Custom CSS.
.single article + p{
display: none;
}
Regards,
Robert Hall
Hello,
This requires additional customization which is not for free.
If you agree to proceed please contact us via form https://www.8theme.com/customization-services/ for further information.
Regards,
Robert Hall
Hello,
You can did it in Theme Options->Single Product Page->Ajax “add to cart”.
Regards,
Robert Hall
Hello,
In this case you need to comment out the following code in etheme.js file on line 1819
$this.find('>li').first().find('.open-this').html(minusIcon).parent().addClass('opened').find('ul.children').show();
Regards,
Robert Hall
Hello,
Your site is in a maintenance mode. Please provide us with wp-admin access in Private Content.
Regards,
Robert Hall
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall
Hello,
Please try to add this code in Global Custom CSS.
.fixed-header-area {
left: 0;
right: 0;
max-width: 1200px;
margin: auto;
}
Regards,
Robert Hall
Hello,
You’re welcome!
Regards,
Robert Hall