Hello,
I’ve added the following code in to Child theme. Please check it.
.home #sc_chat_box {
display: none;
}
and this code in Chat Console->Options->Custom CSS.
#sc_chat_box {
display: block;
bottom:0px;
}
Regards,
Robert Hall.
Hello,
I’ve added the following code in to Child theme. Please check it.
.home #sc_chat_box {
display: none;
}
and this code in Chat Console->Options->Custom CSS.
#sc_chat_box {
display: block;
bottom:0px;
}
Regards,
Robert Hall.
Your credentials aren’t correct. You provided us with FTP, thanks for that, but we need wp-admin access also.
Regards,
Robert Hall.
Hello,
You’re using old plugins versions. Please update and check this issue.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall.
Hello,
As I see you’re using old version of the Visual Composer plugin – http://prntscr.com/8zb8gl
Regards,
Robert Hall.
Hello,
Please provide us with correct link to admin panel.
Regards,
Robert Hall.
Hello,
1) Please provide us with link to the page and wp-admin access in Private Content.
2) Try to add this code in Global Custom CSS.
.page-heading .woocommerce-breadcrumb {
display: none;
}
Regards,
Robert Hall.
Hello,
You’re using old plugins versions. Please update and check this issue.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Regards,
Robert Hall.
Hello,
I’ve added this code in Custom CSS for desktop. Please check.
.menu>li>a {
padding-right: 3px;
padding-left: 3px;
}
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
You can edit form fields in \themes\royal\framework\shortcodes.php file
// ! Contact form section.
Regards,
Robert Hall.
Hello,
Sorry, but we still get ‘ERROR: Incorrect username or password’.
Please reset password and provide us again.
Regards,
Robert Hall.
Hello,
Please provide us with wp-admin access in Private Content.
Regards,
Robert Hall.
Hello,
1) Navigate to Products->edit product->in Product Data section open Advanced tab and uncheck Reviews.
See screenshot: http://prntscr.com/8z7ui6
2) Please read more in this article:
https://docs.woothemes.com/document/editing-product-data-tabs/
Regards,
Robert Hall.
Hello,
Please use this code in 8Theme Options->Styling->Custom CSS->Global Custom CSS.
.product .product-details .products-page-cats {
display: none;
}
Regards,
Robert Hall.
Hello,
Please provide us with link to the page and wp-admin access in Private Content.
Regards,
Robert Hall.
Hello,
Navigate to Dashboard->Theme Options->Shop->Product Page Banner.
Regards,
Robert Hall.
Hello,
Please use this code in custom.css file.
.cat-banner{
display:none;
}
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
Regards,
Robert Hall.
Hello,
Use this code in Global Custom CSS.
.product-image-wrapper:hover .footer-product{
text-align: center;
}
Regards,
Robert Hall.
Hello,
FTP credentials aren’t correct. Please check them and provide us again.
Regards,
Robert Hall.
Hello,
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
To update the plugins, switch to your server with FTP. Copy extracted plugins folders into wp-content/plugins/ folder.
Regards,
Robert Hall.
Hello,
Also please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
Please provide us with FTP credentials in Private Content.
Regards,
Robert Hall.
Hello,
1) Navigate to Theme Options->Promo Popup and enable ‘Show link in the top bar’ option.
2) Please use this code in Global Custom CSS
.yith-wcwl-add-to-wishlist{
display:none;
}
.show-quickly {
float: initial;
}
Regards,
Robert Hall.
Hello,
You’re using old theme and plugins versions. Please update them.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
Regards,
Robert Hall.
You’re welcome!
If you have any questions please feel free to contact us.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
You can change this text in \royal\woocommerce\content-single-product.php file.
Find this code and change <h4 class="meta-title"><span><?php _e('Product Description', ETHEME_DOMAIN); ?></span></h4>
Regards,
Robert Hall.
Hello,
Please delete wp-content/themes/royal/vc_templates/vc_row.php file via FTP and check this issue.
Regards,
Robert Hall.
Hello,
You’re welcome!
Regards,
Robert Hall.
Hello,
Please provide us with correct wp-admin credentials in Privat Content.
Regards,
Robert Hall.