Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 3,991 through 4,020 (of 11,542 total)

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Robert Hall

Participant

November 11, 2015 at 19:02

Hello,

This question is a bit unclear for us. Could you please clarify us with more details where exactly you want to change background-size?
Also please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#98932 Copied In reply to: theme options background size, how to use ?

Robert Hall

Participant

November 11, 2015 at 19:00

Hello,

Do you mean add attributes for variations?
Please read more in this article:
https://docs.woothemes.com/document/variable-product/

Regards,
Robert Hall.

#98931 Copied In reply to: Trying to add a Price and Color Filter

Robert Hall

Participant

November 11, 2015 at 17:33

Hello,

Please update the Visual Composer plugin to latest version and check this issue.

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#98914 Copied In reply to: Site Homepage Columns not Stacking in Order

Robert Hall

Participant

November 11, 2015 at 16:56

It’s weird, because your site is working perfectly with our devices, we’ve checked many times.

Please try to check issue with some other devices.

Regards,
Robert Hall.

#98907 Copied In reply to: Theme does not work on mobile

Robert Hall

Participant

November 11, 2015 at 16:20

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#98895 Copied In reply to: Site Homepage Columns not Stacking in Order

Robert Hall

Participant

November 11, 2015 at 15:52

We can’t visit you site right now. When the loading finished got blank page.
Please check it.

Regards,
Robert Hall.

#98885 Copied In reply to: Theme does not work on mobile
Robert Hall

Participant

November 11, 2015 at 15:31
Hello,

Please add this code in 8Theme Options->Styling->Global Custom CSS.

.header-type-5 .header .navbar { padding: 8px 0; }

Regards,
Robert Hall.
#98874 Copied In reply to: Attempting to resize header height
Robert Hall

Participant

November 11, 2015 at 15:28

Hello,

We’ve answered you in this topic:
https://www.8theme.com/topic/theme-does-not-work-on-mobile/#post-98870

Regards,
Robert Hall.

#98872 Copied In reply to: No buttons, menu or links work on mobile

Robert Hall

Participant

November 11, 2015 at 15:24

Hello,

Sorry for a delay.
We’ve checked your site with android, iOS systems and didn’t see the problem.
Please clarify on what devices your site was checked.

Regards,
Robert Hall.

#98870 Copied In reply to: Theme does not work on mobile

Robert Hall

Participant

November 11, 2015 at 15:18

Hello @Scuzzy76,

Please provide us with link to the page and wp-admin access in Private Content to check this issue more deeply.

Regards,
Robert Hall.

#98869 Copied In reply to: plugin updates

Robert Hall

Participant

November 10, 2015 at 15:34

Hello @annamari,

It’s not possible in Legenda theme.
Sorry for inconvinience.

Regards,
Robert Hall.

#98669 Copied In reply to: Need help Top Bar menu Right (Again)

Robert Hall

Participant

November 10, 2015 at 14:53

Hello,

You’re welcome!

Regards,
Robert Hall.

#98664 Copied In reply to: Something wrong with the width

Robert Hall

Participant

November 10, 2015 at 14:20

Please see here: http://prntscr.com/915wqk

Regards,
Robert Hall.

#98660 Copied In reply to: Footer problems

Robert Hall

Participant

November 10, 2015 at 12:58

Hello,

As I see you didn’t select a thumbnail for categories.
See screenshot: http://prntscr.com/9153wn

Regards,
Robert Hall.

#98648 Copied In reply to: Footer problems

Robert Hall

Participant

November 10, 2015 at 10:48

Hello,

You’re welcome!

Regards,
Robert Hall.

#98618 Copied In reply to: Products don't show in categories

Robert Hall

Participant

November 10, 2015 at 10:09

Hello,

Your credentials aren’t correct. Please check them.

Regards,
Robert Hall.

#98612 Copied In reply to: reverting theme to default
Robert Hall

Participant

November 10, 2015 at 09:07
Hello,

Please use this code in Theme Options->Custom CSS->Global Custom CSS.
1)

.bc-type-1 { background-image: url(http://indumelab.com/wp-content/uploads/2015/10/Fondo-titulos.png); padding: 50px 0 !important; }

2)

.filter-wrap{ display:none; }

Regards,
Robert Hall.
#98579 Copied In reply to: Product catalogue
Robert Hall

Participant

November 10, 2015 at 08:45
Hello,

1) Please read more in our documentation:
https://www.8theme.com/demo/docs/royal/index.html#!/1_static_blocks
2) Use this code in Theme Options->Custom CSS-> Global Custom CSS

.top-bar { background: #D81010; }

Regards,
Robert Hall.
#98572 Copied In reply to: Static block short code for the pop up
Robert Hall

Participant

November 10, 2015 at 08:41

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#98570 Copied In reply to: reverting theme to default

Robert Hall

Participant

November 10, 2015 at 08:32

Hello,

I’ve just selected Backend Editor and added text into the footer block. It’s working fine.
Please see screenshot: http://prntscr.com/91315m

Regards,
Robert Hall.

#98567 Copied In reply to: Visual Composer error

Robert Hall

Participant

November 9, 2015 at 18:39

As I see you’re still using old version of the WooPress theme.

Regards,
Robert Hall.

#98495 Copied In reply to: Problems with single image

Robert Hall

Participant

November 9, 2015 at 16:50

Hello,

You’re using old theme and plugins versions. Please update them and check this issue.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#98466 Copied In reply to: Problems with single image

Robert Hall

Participant

November 9, 2015 at 16:47

Hello,

What version of the IE browser you’re using?

Regards,
Robert Hall.

#98464 Copied In reply to: Font is different in Chrome and IE

Robert Hall

Participant

November 9, 2015 at 16:17

Hello,

As I see edit option working fine. Please see screenshot: http://prntscr.com/90tbu3

Regards,
Robert Hall.

#98455 Copied In reply to: Visual Composer: pop up opens but can't edit

Robert Hall

Participant

November 9, 2015 at 15:23

Hello,

I’ve just checked your site and didn’t see any problems with speed loading.
Are your browsers updated to the latest version? Also please clear browser cache and check it.

Regards,
Robert Hall.

#98445 Copied In reply to: Slow page/website when edditing

Robert Hall

Participant

November 9, 2015 at 14:16

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#98438 Copied In reply to: Changing my Footer to Default.

Robert Hall

Participant

November 9, 2015 at 14:14

You’re welcome!

Regards,
Robert Hall.

#98437 Copied In reply to: Invalid css property declaration

Robert Hall

Participant

November 9, 2015 at 13:02

Hello,

Sorry for a delay.
Please provide us with wp-admin and FTP credentials in Private Content to check this issue more deeply.

Regards,
Robert Hall.

#98419 Copied In reply to: Visual Composer is not loading images

Robert Hall

Participant

November 9, 2015 at 12:59

You can try it, but please do this in Child Theme to avoid some CSS troubles.

Regards,
Robert Hall.

#98418 Copied In reply to: Invalid css property declaration

Robert Hall

Participant

November 9, 2015 at 12:25

Hello,

As I see it’s working perfect. See screenshot:http://prntscr.com/90qxwp
Please clear cache and check it.

Regards,
Robert Hall.

#98414 Copied In reply to: Header Logo & Favicon
← 1 2 3 … 133 134 135 … 383 384 385 →

3,991–4,020 of 11,542 posts

Viewing 30 posts - 3,991 through 4,020 (of 11,542 total)

← 1 2 3 … 133 134 135 … 383 384 385 →

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