Forum Replies Created

Viewing 30 posts - 3,991 through 4,020 (of 11,542 total)
  • Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 19:02

    Hello,

    This question is a bit unclear for us. Could you please clarify us with more details where exactly you want to change background-size?
    Also please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 19:00

    Hello,

    Do you mean add attributes for variations?
    Please read more in this article:
    https://docs.woothemes.com/document/variable-product/

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 17:33

    Hello,

    Please update the Visual Composer plugin to latest version and check this issue.

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 16:56

    It’s weird, because your site is working perfectly with our devices, we’ve checked many times.

    Please try to check issue with some other devices.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 16:20

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 15:52

    We can’t visit you site right now. When the loading finished got blank page.
    Please check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 15:31

    Hello,

    Please add this code in 8Theme Options->Styling->Global Custom CSS.

    .header-type-5 .header .navbar {
        padding: 8px 0;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 15:28

    Hello,

    We’ve answered you in this topic:
    https://www.8theme.com/topic/theme-does-not-work-on-mobile/#post-98870

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 15:24

    Hello,

    Sorry for a delay.
    We’ve checked your site with android, iOS systems and didn’t see the problem.
    Please clarify on what devices your site was checked.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 11, 2015 at 15:18

    Hello @Scuzzy76,

    Please provide us with link to the page and wp-admin access in Private Content to check this issue more deeply.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 15:34

    Hello @annamari,

    It’s not possible in Legenda theme.
    Sorry for inconvinience.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 14:53

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 14:20

    Please see here: http://prntscr.com/915wqk

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 12:58

    Hello,

    As I see you didn’t select a thumbnail for categories.
    See screenshot: http://prntscr.com/9153wn

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 10:48

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 10:09

    Hello,

    Your credentials aren’t correct. Please check them.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 09:07

    Hello,

    Please use this code in Theme Options->Custom CSS->Global Custom CSS.
    1)

    .bc-type-1 {
        background-image: url(http://indumelab.com/wp-content/uploads/2015/10/Fondo-titulos.png);
        padding: 50px 0 !important;
    }

    2)

    .filter-wrap{
    display:none;
    }

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 08:45

    Hello,

    1) Please read more in our documentation:
    https://www.8theme.com/demo/docs/royal/index.html#!/1_static_blocks
    2) Use this code in Theme Options->Custom CSS-> Global Custom CSS

    .top-bar {
        background: #D81010;
    }
    

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 08:41

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 10, 2015 at 08:32

    Hello,

    I’ve just selected Backend Editor and added text into the footer block. It’s working fine.
    Please see screenshot: http://prntscr.com/91315m

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 18:39

    As I see you’re still using old version of the WooPress theme.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 16:50

    Hello,

    You’re using old theme and plugins versions. Please update them and check this issue.
    Don’t forget to make backup of the site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 16:47

    Hello,

    What version of the IE browser you’re using?

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 16:17

    Hello,

    As I see edit option working fine. Please see screenshot: http://prntscr.com/90tbu3

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 15:23

    Hello,

    I’ve just checked your site and didn’t see any problems with speed loading.
    Are your browsers updated to the latest version? Also please clear browser cache and check it.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 14:16

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 14:14

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 13:02

    Hello,

    Sorry for a delay.
    Please provide us with wp-admin and FTP credentials in Private Content to check this issue more deeply.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 12:59

    You can try it, but please do this in Child Theme to avoid some CSS troubles.

    Regards,
    Robert Hall.

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 9, 2015 at 12:25

    Hello,

    As I see it’s working perfect. See screenshot:http://prntscr.com/90qxwp
    Please clear cache and check it.

    Regards,
    Robert Hall.

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Viewing 30 posts - 3,991 through 4,020 (of 11,542 total)
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