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Viewing 30 posts - 1 through 30 (of 328 total)
  • Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    May 12, 2026 at 14:11

    thank you for your kind feedback … ye i use a CDN on my website,,I will check … wish you a good day

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    May 12, 2026 at 10:03

    Hallo i have another short question….. maybe i did something woring in my x store set up….

    _thumbnail size- page speed — see my screenshot

    see screenshot…… before i make it worse – maybe you can teill me what i have to change…. thanks for your help in advance … lg Oliver

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    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    May 12, 2026 at 09:48

    thank you i will check 🙂

    LG Oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    March 12, 2026 at 09:56

    Thanks for the support! My topic “customizer color management cant find settings … hamburger and header font” has been successfully resolved.

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    March 10, 2026 at 11:15

    Aww Wish you a good week..

    Good News.. I will check it out

    Lg Oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    March 6, 2026 at 18:12

    Ja okay… Always not to use elementor because of Pagespeed…. How is the Impact of the elementor Header here? Thank you 🙂

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    March 6, 2026 at 16:44

    oay thank you……… so shoud i change the hader builder soon? outdated header builder hmmmm? wish you a good weekend and thank you

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    March 6, 2026 at 15:35

    Hi, so the changes I make in the customizer are already being implemented… When I change the font color… in the dropdown navigation, it is also adjusted live… But I don’t know where the color is applied for the menu icon… Maybe a custom code from the past is overlaying the color setting… Can you see that? i give you my lgoin and passwort before …. its the xstore header panel –you can just check it …. thank you

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    March 6, 2026 at 13:23

    Hallo….inam not at Home…. Only have to know where i can change the color of the mobile buger Menu icon. And Desktop where i can change the navigation text color.. LG Oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 10, 2026 at 16:12

    heay….. thnak you i close this ticket now.. thanks alot ..and haave a good week

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 10, 2026 at 14:18

    Hello, yes, it works. Thank you.

    But I have all the other plugins inactive right now…

    And I don’t see a color setting here in the customizer…

    For the ham burger menu, it should be white… like on mobile… somehow it’s blue on the tablet lol… where do I change the color? Sorry, I need some help… I just can’t find it.

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    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 10, 2026 at 09:36

    Hello, I have a question. :9
    The design should only be valid for desktop 992px + tablet 768px-991px and mobile landscape format 481 – 767 px…..

    Mobile 0- 480px is fine as it is…

    Do I still need to adjust the code…. ? If I insert it globally…
    But I don’t want to overwrite the mobile version? ( 0- 480px )

    elementor was the reason for my problems awww
    Thanks in advance

    Oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 6, 2026 at 15:18

    Hello, thank you very much for the code example.

    I’m currently under a bit stress and I think I’ll only be able to take a proper look on Sunday. But thank you so much for the support.

    At the moment I’m dealing with a plugin issue that’s blocking the customizer, and I need to resolve that first.

    Wish you a nice Weekend

    Lg Oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 5, 2026 at 21:07

    Hello,

    Can I please speak to another support representative?

    I have explained in great detail what I need help with… I even sent pictures… What I want…
    This support is an absolute disaster.

    Of course I need two layouts, otherwise I wouldn’t have created them…
    Communication isn’t working with us and I feel very poorly looked after… I don’t have time for this…

    Thank you for your understanding.

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 5, 2026 at 12:38

    Perfekt Thank .. your are right..did Not think about it..i am Bit tired..lol. Wish you a good day thanks for the fast Help

    Lg Oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 5, 2026 at 12:30

    Okay-… No Problem:)

    But. I only want the Display non in the x Store Product Raster Widget… On the Homepage.. your Code Looks like .then Its non everywhere in m online Shop…. :((
    So i think .. the Code need. Adjustedment..?

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 5, 2026 at 11:25

    Hello.. Thank you for your quick replay.

    . bur that’s not what I ask for.. Please take a look at my screenshot. It shows what I want. It’s about the elements, the green box and the small text above it…That has nothing to do with the product ID…so how can I deactivate those two elements in the product grid? Thank you

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 5, 2026 at 09:28

    Good morning,

    So, I spoke to my hosting provider…cloudways.com
    They are now going to examine the entire site, make a copy, and test it…

    But in the meantime, could you perhaps give me the code so that I can adjust the width of the upper area in both single product layouts in the page builder? so That upper area in box format is on desktop and tablet landscape + laptop?

    Thank you very much and have a successful day.

    oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 4, 2026 at 22:20

    “Could you please try opening the Multiple Single Product Builder once again? It is possible that, due to limited system resources, the customizer did not load the builder panel correctly.”

    Shit… I can’t open it… it’s not working… Then I’ll have to ask my provider if he can do anything about it?

    Could you maybe set the padding desktop and tablet to 140 in the first section on the left and 140 px on the right in the second section… so that it looks neat like in my standard version…

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 4, 2026 at 22:11

    yes … i know I ask them …..

    the side was to busy…

    Yes, related to the topic—I would like to remove the rating icon under the product….
    I only want it in the tab… I tried to set it up in the customizer, but it doesn’t work…

    Years ago, I built the product page with Elementor… and a colleague of yours made some adjustments to the ratings…

    But I’ve been using your single product builder for a long time because it’s much better. When you check, you’ll see I have a problem here…

    I need help with this—then the page would be clean.

    many thanks oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 4, 2026 at 18:00

    okay

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    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 4, 2026 at 16:17

    Now I actually have a problem… in the customizer… I can’t open the second variant… It tries to load and then everything is empty… … That’s really something broken in the backend now. i can do anything …… the costumizer ist empty on the left

    yap Problem … need a halping hand sorry

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    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 4, 2026 at 13:33

    Oh, I’m so sorry, you’re right… I completely forgot that I actually made a second layout… That was a long time ago, I’m sorry… My mistake. I know why again, and I need both of them. I’m sorry, that was stupid… I just forgot.

    Okay, what I want to do isn’t that complicated… but I don’t know how to set it up… :/

    I just took a picture and wrote a brief explanation on it…
    I put a link in the private e-section… so wide… how can I set it for the top? The first ones in the sections.
    lg Oliver

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    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 4, 2026 at 10:02

    Hi, yes ..i did this Yesterday…
    When you. check my costumizer Backend Product Builder – you will see its by 55 % Prozent…. Hmmmm

    “We also noticed that you have set the right column width to 35% (https://prnt.sc/B7W150ES6ETb). We recommend increasing it to 55% to cover the empty area.”

    Hmmmm. Unser the Tabs. I want it. Full with… Above. The Tabs boxed….

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 4, 2026 at 08:52

    I really need help here… I looked here, but it’s the same… all products.

    It’s strange… the problem is with the products in the categories Performance Socks and Sports Bandages.
    So all products under the navigation points, when you click on them, have the error… but under the point Athletic Accessories, all products in the category are normal… it must be a bug somewhere.

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    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    February 4, 2026 at 08:11

    hi… thanks for your quick replay…

    yes I see…..hmmmmmm

    But with this product, it’s not quite the same as in your example.

    That’s the problem I described… You can find the URL for the product in the private area.

    I have the problem with the product…
    Can you check if I have set something incorrectly on the product page? I mean on the product page itself in your settings…

    And… I have another question about this…

    I set it to full width.

    But I don’t really want the first two sections above the tabs to be full width, but rather like in the example… you screenshot.

    I would do that using padding on the right and left.

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    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 17, 2025 at 15:59

    see the link: please https://www.optimumcore.eu/widerstandsbaender-set-in-pink-5-baender/

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    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 16, 2025 at 16:28

    hi hi sorry for my late replay…

    But the second thing with the color management css problem can you help me there … Please check the scrennshot a sended before.. thank you

    lg Oliver

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    June 14, 2025 at 15:01

    thank you and have a nice weekend. .:))

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    June 11, 2025 at 13:01

    hello , yes, thank you very much but what is this code good for now? I have reported two problems….. awww 😀

    the second problem is that the store message is somehow displayed twice– the code didn’t help….

    the problem is still there

    see screenshot……

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Viewing 30 posts - 1 through 30 (of 328 total)
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