Forum Replies Created

Viewing 30 posts - 28,531 through 28,560 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 15:54

    Hello,

    I’m afraid that it is WooCommerce limits. You may enable official WooCommerce theme – Storefront – and check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 15:48

    Hello,

    As I can see you have notification message to install plugins http://prntscr.com/d75438
    But can’t do this due to server settings.
    We have refreshed the list of available plugins here https://www.8theme.com/download-plugins/ You can install them manually.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 15:16

    Hello,

    Provide me screenshot of issue for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 15:14

    Hello,

    We are able to help you only in case issue appears with our theme only. If you have the same issue with default theme too then you need to check the plugins that you use and its settings. Contact with plugin author to solve the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 15:08

    Hello,

    To disable Reviews for your products you can either
    1) use bulk editing http://prntscr.com/d74wcr
    or
    2) use woocommerce snippet https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 14:12

    Hello,

    Problem caused by Toolset WooCommerce Views plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 13:45

    Hello,

    Please, check the FTP credentials that you provided. We got error 530 Login authentication failed
    Also, provide WP admin panel access, I won’t be able to enable plugin without it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 12:22

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 12:08

    Hello,

    Go to Theme Options > Styling > Custom CSS and add the following code

    .single-product .variations .reset_variations {
        display: none !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 08:28

    Hello,

    I’m glad that you sorted out. Feel free to contact us if you need any other help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 08:27
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 08:14
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 08:09

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 08:09

    Hello,

    Yes, sure. XStore theme comes bundled with a great plugin WooCommerce Infinite Scroll and Ajax Pagination to convert default product pagination into Infinite Scroll or Ajax pagination with WooCommerce Lazy Load. To make plugin work with our theme you need to add a number of special settings.

    Go to Settings > WooCommerce Infinite Scroll
    Find Selector settings and change to:

    Content Selector: .products-loop
    Item Selector: .product
    Navigation Selector: .after-shop-loop .pagination-cubic
    Next Selector: .after-shop-loop .pagination-cubic a.next

    http://prntscr.com/d70bnt

    Find Advanced Settings > On Pagination End

    etTheme.loadInView();
    jQuery('.filter-wrap .pagination-cubic').hide();

    http://prntscr.com/d70bu6

    All the other settings you may choose according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 08:06

    Hello,

    I don’t see described issue. Have you sorted out?

    I see you use a few sliders one below another and have a default Revolution Slider margin that looks not very good. I would suggest you to add the following code in custom CSS area of the page or in global custom CSS (Theme Options > Styling > Custom CSS)

    .wpb_revslider_element {
        margin-bottom: 0;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 08:02

    Hello,

    If you need currency selector you need additional plugin either WPML + WooCommerce Multilingual https://wpml.org/ or WooCommerce Currency Switcher https://wordpress.org/plugins/woocommerce-currency-switcher/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 07:59

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 07:59

    Hello,

    Size of the images you can choose in element setting. Our theme does not affect images that you get when use gallery, for example, /ryans/wp-content/uploads/2016/08/L70B7619-280×200.jpg This is how WP resizes images and how your images look when they are resized to 280x200px. When you click on image you see the bigger image ryans/wp-content/uploads/2016/08/L70B7619-1024×683.jpg

    You may enable default WP theme (Twentysixteen or any other and check).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 14, 2016 at 07:46

    Hello,

    Activation code that you got for Xstore theme is not valid for the Revolution Slider or any other included plugin. Please, read theme documentation https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes

    What template do you want to get? Provide me the link to example and I’ll send you archive to import that example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 17:08

    Hello,

    Every slider element has margin bottom by default. If you want to remove it add the following code in custom CSS of the page or in global custom CSS

    .wpb_revslider_element {
        margin-bottom: 0;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 16:55

    Oh, I see. Your products have different information, titles that’s why they have different height.
    For your Shop page you can enable masonry (Theme Options > E-Commerce > Product Page Layout) then product will appear one below another without gap.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 16:48

    Hello,

    Provide me admin panel and FTP access to your site and I’ll check if we can fix it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 16:47

    Hello,

    It’s very strange but I don’t see any problem with characters on mobile. What device and browser do you use? Can you check the site on another device?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 16:40

    Hello,

    Yes, go to pages > Shop > edit shop page and add the content. This content will be displayed before products. If you want to add content for every product category go to Products > Categories > edit category and add Description.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 16:29

    Hello,

    I did not face described problem http://prntscr.com/d5zg7g
    Very likely this is local problem of your browser. Try another PC or browser.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 16:24

    Hello,

    I need also WP admin panel access.
    Did you do any changes in xstore theme files?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 16:19

    Hello,

    1) You should also choose custom navigation for your page http://prntscr.com/d5zaqw
    2) http://prntscr.com/d5zbj7

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 16:04

    Hello,

    Your site looks very nice!

    1. Go to Theme Options > General > Header settings > Enable search form in header > Off
    2. What exactly you want to change ? Icon, color, size?
    3. Could you explain in more details? Maybe provide an example.
    4. You have chosen to hide arrows as I can see in Products settings http://prntscr.com/d5z1dd
    5. We don’t have such option for the menu. You can use images in subitems but not for the 1st level. If you don’t like grey line I can help you to remove it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 15:30

    Hello,

    Your shop page layout is broken. Did you do any changes in template files?
    Could you provide me temporary admin panel and FTP access?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 11, 2016 at 15:26

    Hello,

    You did not creat Shipping zones and did not choose Shipping methods
    http://prntscr.com/d5ykzv

    That’s why Shipping address was not available.
    Please, watch WooCommerce video tutorials and configure WooCommerce settings.

    Regards

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    Viewing 28,560 results - 28,531 through 28,560 (of 30,391 total)
Viewing 30 posts - 28,531 through 28,560 (of 30,391 total)
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