Page 896 – 8theme.com

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Viewing 30 posts - 26,851 through 26,880 (of 30,337 total)

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Olga Barlow

Participant

April 9, 2017 at 11:32

Hello,

1) You added 200px margin for your button http://prntscr.com/eu9017 There is no place to show this button like you want if you add such margins http://prntscr.com/eu90v7 Use bootstrap classes to align elements inside the row http://prntscr.com/eu935x Also, use VC column responsive settings if you want to change the columns width for the different devices or even hide them http://prntscr.com/eu93uj
2) You have added fixed margins 200px for your test block http://prntscr.com/eu94s5 Of course, they won’t disappear on the mobile devices. Either use % or vw to make margins more flexible or even use columns http://prntscr.com/eu95g4 and hide them for mobile devices in column settings (I have edited your page to show how it could be changed)
3) You have added   http://prntscr.com/eu8z8r that’s why it’s not aligned.

So, everything depends on content you add and on margins/paddings you use, it’s not related to theme styles.

Regards

#159219 Copied In reply to: Responsive mode in theme

Olga Barlow

Participant

April 8, 2017 at 11:15

Hello,

Yes, we’ll fix it.

Regards

#159191 Copied In reply to: Cytegory description not displayed properly

Olga Barlow

Participant

April 8, 2017 at 11:14

You are welcome.

Regards

#159190 Copied In reply to: [Urgent] Can not edit pages and product pages

Olga Barlow

Participant

April 8, 2017 at 11:13

Seems you have Fattal error. Enable WP debug and tell me what error do you have?

Regards

#159189 Copied In reply to: Error after upload js composer

Olga Barlow

Participant

April 8, 2017 at 11:13

Hello,

Pease, provide me temporary access to admin panel and FTP. We’ll check why you get this error.

Regards

#159188 Copied In reply to: Can´t save pages after update

Olga Barlow

Participant

April 8, 2017 at 11:12

Hello,

This issue is fixed in version 3.11.1.
Do you have any other problems related to our theme?

Regards

#159187 Copied In reply to: XStore 3.11 still many Woocommerce Errors

Olga Barlow

Participant

April 8, 2017 at 11:11

Oh, thank you! I’m very happy to hear that. And sorry if face any delays in answering. WC released the new major update and we do our best to make theme compatible with new version.

Regards

#159186 Copied In reply to: mega menu not responsive

Olga Barlow

Participant

April 8, 2017 at 11:09

Hello,

Sometimes even 777 does not give the necessary result, it’s related to user permissions.
Anyway, everything that Setup Wizard has you can do without it just in different order.
Following steps below:
1) Theme installation
2) Child theme installation
3) Installation of plugins (Appearance > Install plugins)
4) Theme Activation (Theme Options)
4) Demo content import (Theme Options > Import/Export > choose theme version or additional pages you want to import)
You can do this without the wizard.

Regards

#159185 Copied In reply to: Setup Wizard Issue

Olga Barlow

Participant

April 8, 2017 at 11:03

Hello,

I have synchronized your translation with updated .pot file.
What other issues do you have?

Regards

#159183 Copied In reply to: Missing translation string since XStore 3.11

Olga Barlow

Participant

April 8, 2017 at 11:02

You are welcome!

Regards

#159182 Copied In reply to: Weird – Filters – when ipad is rotated

Olga Barlow

Participant

April 8, 2017 at 11:01

Hello,

Check now, please.

Regards

#159181 Copied In reply to: mega menu not responsive

Olga Barlow

Participant

April 8, 2017 at 09:56

Hello,

Check now, please.

Regards

#159176 Copied In reply to: problems with mobile site

Olga Barlow

Participant

April 8, 2017 at 09:41

Hello,

Disable plugin WooCommerce Jne Exclusive, seems it’s not compatible with WC 3.0.

Regards

#159174 Copied In reply to: [Urgent] Can not edit pages and product pages

Olga Barlow

Participant

April 8, 2017 at 09:14

Hello,

Check now. We’ll include the fix for this type of header for the RTL version in next theme update.

Regards

#159171 Copied In reply to: there is a problem with the header

Olga Barlow

Participant

April 8, 2017 at 08:26

Hello,

Your problem was caused by custom CSS http://prntscr.com/etvnfg I have changed it to hide widgets in the sidebar but show in filters area.

Regards

#159166 Copied In reply to: Weird – Filters – when ipad is rotated
Olga Barlow

Participant

April 8, 2017 at 08:18
Hello,

1) to change hover use the following code

.single-product .single_add_to_cart_button:hover { background-color: #3892de !important; border-color: #3892de !important; }

2) Go to Theme Options > Typography > Navigation
3) Nope, these are default WC pages.

Regards
#159162 Copied In reply to: Checkout and Billing Page
Olga Barlow

Participant

April 8, 2017 at 07:55

Hello,

Search results speed depends on server respond.
General site speed depends on many factors. Below you’ll find main of them

1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.

2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.

3) Images. Use optimized images only otherwise you will have big images and a slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin

4) Server/Hosting.
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

Regards

#159159 Copied In reply to: Shearch take more than 20 seconds, and site not very fast… HELP

Olga Barlow

Participant

April 8, 2017 at 07:46

Hello,

Site speed depends on many factors. Below you’ll find main of them

1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.

2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.

3) Images. Use optimized images only otherwise you will have big images and a slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin

4) Server/Hosting.
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

Regards

#159157 Copied In reply to: Page Speed

Olga Barlow

Participant

April 7, 2017 at 13:39

You are welcome!

Regards

#159121 Copied In reply to: XStore theme is not update with WooCommerce version 3.0

Olga Barlow

Participant

April 7, 2017 at 09:44

Hello,

We’ll release new update today’s evening.

Regards

#159051 Copied In reply to: XStore theme is not update with WooCommerce version 3.0

Olga Barlow

Participant

April 7, 2017 at 09:43

Hello,

If you are using WC 3.0 then you need to update theme to version 3.11. Do this and check if it fixes your problem.
Also, I would not recommend you to update plugins if they release the major update if you are not sure that your theme and additional plugins are compatible with this new update.

Regards

#159049 Copied In reply to: Theme issues

Olga Barlow

Participant

April 7, 2017 at 09:40

Hello,

I think we’ll release it today’s evening.

Regards

#159046 Copied In reply to: Missing translation string since XStore 3.11

Olga Barlow

Participant

April 7, 2017 at 09:39

Hello,

If you faced that notice during Setup Wizard it means that WP does not have enough permissions to write, read or execute.

We include child theme archive in theme package. Also, you can find child theme archive here https://www.8theme.com/download-plugins/
Download it and install and activate it like any WP theme via Appearance > Themes.

If link in your menu goes to wrong home page then go to Appearance > Menus edit the main menu and change the Home item to the page you need.

If you need any other assistance just let me know.

Regards

#159045 Copied In reply to: Setup Wizard Issue
Olga Barlow

Participant

April 7, 2017 at 09:15
Hello,

We have added the following custom in page Custom CSS

.wpcf7-form label { display: block; }

Regards
#159039 Copied In reply to: Contact Form Width
Olga Barlow

Participant

April 7, 2017 at 09:07

Hello,

Provide me admin panel and FTP access, we’ll check what causes your issue because we don’t have such problem. You are talking about backend, right?

Regards

#159038 Copied In reply to: Woocommerce product problem after update

Olga Barlow

Participant

April 7, 2017 at 09:05

Hello,

Fixed. Check, please.

Regards

#159036 Copied In reply to: Cytegory description not displayed properly

Olga Barlow

Participant

April 7, 2017 at 09:04

Hello, @pas01_445,

Great.

Regards

#159034 Copied In reply to: Update to woocommerce 3.0 cause issues with XStore woocommerce overrides

Olga Barlow

Participant

April 7, 2017 at 08:55

Hello,

We are glad that you sorted out. Next time to understand if the problem is related to theme files or to WC plugin go to Appearance > Themes > install and activate Storefront theme – official WC theme. If problem persists with our theme only then we’ll be able to help. If not then you should contact WC support.

Regards

#159033 Copied In reply to: Add to Cart Button missing on Grouped Products

Olga Barlow

Participant

April 7, 2017 at 08:40

Hello,

Fixed. Check the site.

Regards

#159029 Copied In reply to: Missing translation string since XStore 3.11

Olga Barlow

Participant

April 7, 2017 at 08:26

Hello,

We’ll fix notices on the single product page at the sidebar in next 3.11.1 update but notices that appear on hover are not related to our theme, seems some plugin causes this issue. Try to disable third-party plugins and check which one causes the issue.

You are using so many plugins based on WC, it was a bad idea to update WC to version 3.0 if you are not sure that all your plugins support it.

Regards

#159027 Copied In reply to: XStore 3.11 still many Woocommerce Errors
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Viewing 26,880 results - 26,851 through 26,880 (of 30,337 total)

Viewing 30 posts - 26,851 through 26,880 (of 30,337 total)

← 1 2 3 … 895 896 897 … 1,010 1,011 1,012 →

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