WooCommerce does not have option to disable that, unfortunately. But have you uploaded the product featured image? It should be displayed if you did not choose any option.
Regards
Olga Barlow
Participant
January 24, 2022 at 17:38
Hello,
You placed that to 50% column width https://prnt.sc/26io4lj Change it to 100% and limit the width of the content inside using custom styles in the custom HTML. Need WP Dashboard access to take a closer look. Can’t tell you more by screenshot only.
Regards
Olga Barlow
Participant
January 24, 2022 at 17:36
Hello,
Do you use any third-party plugin for the variation swatches? Because it looks that issue comes from the plugin styles https://prnt.sc/26io255
So, contact plugin author about this.
You can fix that by custom code in Theme Options > Custom CSS
We’ll add this option in the next theme update (10-15 February).
Regards
Olga Barlow
Participant
January 24, 2022 at 16:36
Hello,
These styles come from the dokan plugin but you can add the below code to style it better a little bit
@media only screen and (max-width:1200px){
.dokan-single-store .dokan-store-tabs ul .dokan-share-btn-wrap, .dokan-single-store .dokan-store-tabs ul .dokan-store-support-btn-wrap, .dokan-single-store .dokan-store-tabs ul .dokan-store-follow-store-button-container {
margin: 10px 5px !important;
float: none !important;
}
li.dokan-share-btn-wrap .dokan-share-btn, .dokan-store-support-btn {
margin: 0;
}
}
@media only screen and (max-width:662px){
.dokan-store-products-filter-area .orderby-search {
margin-top: 10px;
float: left;
}
}
Regards
Olga Barlow
Participant
January 24, 2022 at 16:11
Hello,
3) I have made some changes to suit a single product and shop page. Check if this version is ok for you, please.
4) Check now, please.
Regards
Olga Barlow
Participant
January 24, 2022 at 16:07
Hello,
Check now, please.
Regards
Olga Barlow
Participant
January 24, 2022 at 13:48
Hello,
Do you have the mentioned issue with the currency symbol if the Storefront theme is activated (Appearance > Themes > Install and activate Storefront theme to test)?
Regards
Olga Barlow
Participant
January 24, 2022 at 13:46
Hello,
You can install any of bundled plugins from XStore > Plugin Installed and Revolution plugin is already installed https://prnt.sc/26ika0w
Do you want to import any slider template from our demo? What demo are you interested in?
Edit home page using Elementor page builder and remove Brands element.
Regards
Olga Barlow
Participant
January 24, 2022 at 13:36
Hello,
Done. Check the production site.
Regards
Olga Barlow
Participant
January 24, 2022 at 13:20
Hello,
Our developers will try to check the filters issue ASAP but it may take up to 2 days because of the number of requests. Sorry for possible delay but take it into account.
Issue with the image cropping is not related to theme because it does not work even with the default WP theme http://recordit.co/62EU7nYkI7 I suppose because of your server permissions. So, contact your hosting provider to fix that.
Regards
Olga Barlow
Participant
January 24, 2022 at 13:04
Hello,
You need to enable Elementor for the Static blocks https://prnt.sc/26ijkmc and then edit footer static block using Elementor.
We can’t check the backend of the mentioned product using credentials that you provided https://prnt.sc/26ijgu4
Please, give admin permissions for our user to check the problem and help you?
Regards
Olga Barlow
Participant
January 24, 2022 at 12:55
Hello,
Check now, please.
Regards
Olga Barlow
Participant
January 24, 2022 at 12:51
Hello,
Thank you. I have passed the problem to our developers. I’ll inform you once they fix the issue.
Regards
Olga Barlow
Participant
January 24, 2022 at 12:44
Hello,
Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
January 24, 2022 at 12:08
Hello,
I think that problem with the update could be caused by your two-step verification. Add our server IP to your whitelist 136.243.62.35 and try to update plugin after that.
Regards
Olga Barlow
Participant
January 24, 2022 at 11:55
Hello,
Check now, please.
Regards
Olga Barlow
Participant
January 24, 2022 at 11:41
Hello,
I see. Ok. Check the staging site now. Theme and core plugin are updated.
Regards
Olga Barlow
Participant
January 24, 2022 at 11:31
Hello,
Unfortunately, it’s not possible for the checkout page.
Regards
Olga Barlow
Participant
January 24, 2022 at 10:14
Hello,
We found that issue was caused by Disable WooCommerce Bloat plugin. Actually, because of these options in the plugin settings https://prnt.sc/26ihkqw
I have disabled them and customizer loads ok for me.
Regards
Olga Barlow
Participant
January 24, 2022 at 09:55
Hello,
I have added some custom code to Theme Options > Custom CSS to fix the styles of the rating. Check now, please.
Regards
Olga Barlow
Participant
January 24, 2022 at 09:30
Hello,
I don’t see the screenshot. Could you, please, provide us with WP Dashboard access to your site to check and help you?
Regards
Olga Barlow
Participant
January 24, 2022 at 09:28
Hello,
As I assumed the fatal error happened https://prnt.sc/26ifwuy And we can’t proceed with the plugins update to fix that error. So, we need FTP access to wp-content folder at least of your staging site.
Regards
Olga Barlow
Participant
January 21, 2022 at 19:39
Hello,
Provide us with your topic on their forum, please. Why did they tell you to contact the theme author if errors are related to the plugin file as you can see from the Stack trace? How did they explain that?
What are the steps to reproduce the error on your site?
