Composite products plugin layout not working correctly with Xstore theme

This topic has 6 replies, 2 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

  • Avatar: densitysk
    densitysk
    Participant
    January 23, 2022 at 10:50

    Hi,

    I am using the official composite products plugin by woocommerce.

    However the theme is not displaying the layout of the product page correctly.

    The product components can be displayed in multiple ways and either before tabs or right after the product short description.

    THis is how the progressive layout looks in the backend and on the product page:
    https://ibb.co/86GVK9M
    https://ibb.co/ykrhnLc
    The individual components are correctly listed underneath each other before the tabs and the main description.

    HOWEVER when I want to use the default configurator location after the short description, the form is messed up and not displayed underneath of each other and instead some components are listed incorrectly next to each other.
    https://ibb.co/ZGszrss
    https://ibb.co/JR8bz6P

    Check PM for admin access and link to an example product.

    Regards
    Michal

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 24, 2022 at 12:58

    Hello,

    We can’t check the backend of the mentioned product using credentials that you provided https://prnt.sc/26ijgu4
    Please, give admin permissions for our user to check the problem and help you?

    Regards

    Avatar: densitysk
    densitysk
    Participant
    January 25, 2022 at 16:24

    HI,

    now you should have access to products. Check PM for updated credentials.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 25, 2022 at 17:20

    Hello,

    Check now, please.

    Regards

    Avatar: densitysk
    densitysk
    Participant
    January 25, 2022 at 18:38

    thank you. it works now. have you edited some snippet or css? Will it stay like this after the next update?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 26, 2022 at 11:50

    Hello,

    I have added some custom code to the custom CSS area. You won’t lose that after the theme update.

    Regards

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The issue related to '‘Composite products plugin layout not working correctly with Xstore theme’' has been successfully resolved, and the topic is now closed for further responses

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