Oh, I see. But that area is not prefooter, it’s footer. I have removed all the widgets from the footer widget area and now you have only banners and copyrights.
Regards
Olga Barlow
Participant
January 23, 2018 at 11:30
Hello,
Ok, let’s make everything clear.
If you want to have the same prefooter as on our demo but instead of the newsletter get products tags you can use 8theme – Static Block widget in the Prefooter widget area http://prntscr.com/i4chb3
Static Block includes 4 columns< 3 of them should have product widgets and 1 - product tags. To add product widgets to static block content we used Widgetized Sidebar element http://prntscr.com/i4chxt
Every element uses its own, specially created custom widget area http://prntscr.com/i4cic3
Every widget inside this widget area has its own settings and title http://prntscr.com/i4cimp
If you want to replace any element you can edit static block and do this. WooCommerce products elements that you used to display sale, featured, new products have the different design than Products widget, so if you like the way how products are displayed on our demo use Products widget and Widgetized sidebar VC element to add it to your static block.
Regards
Olga Barlow
Participant
January 23, 2018 at 11:12
Hello,
You can change the length of the product title (I set 35 symbols and then … appear) and make it longer if you need. Anyway, I renamed woocommerce folder in your child theme. You can change it back if you decide to get back … feature. Or delete it if you are sure that you don’t need it.
Regards
Olga Barlow
Participant
January 23, 2018 at 11:06
Hello,
Check the mobile menu now. You have My account link only. Also, I have removed the content from the widget area below the products. Do you have any other questions?
The password that you provided is incorrect. Please, check and provide us the correct one.
Regards
Olga Barlow
Participant
January 22, 2018 at 16:11
Hello,
Will be these sites on subdomains different projects or this is one project?
Regards
Olga Barlow
Participant
January 22, 2018 at 16:03
Hello,
To make image and product title clickable go to Grid builder and edit your grid elements, add the links for them in settings http://prntscr.com/i3wujl
Regards
Olga Barlow
Participant
January 22, 2018 at 16:00
Hello,
At present all the pages, posts, products have margin-bottom: 2.142em, except 2 pages that you have mentioned. Explain to me what margin should have every post type (page, product, post)? Because we send a lot of requests and I can’t understand what exactly you want to reduce or increase and where.
Regards
Olga Barlow
Participant
January 22, 2018 at 15:05
You are welcome. I think you don’t need to disable the plugin at all, just clear cache and browser cache.
Regards
Olga Barlow
Participant
January 22, 2018 at 14:58
Hello,
You can use png images but keep in mind that they are very large as a rule (ap 1MB and more) and it will slow down your site, so I would recommend you to use https://tinypng.com/ to optimize images.
If you want to change the bg color for the popup use this code in Custom CSS and any color you need
I’m confused a little bit. If you don’t like content that you have in the 4th column go to Appearance > Widgets > add the necessary widget into 4 Footer column widget area (tags or any other or remove widget at all to make it empty). If you want to add any content to prefooter use Prefooter widget area and Static Block option, don’t forget to enable Visual Composer for the Static Blocks to be able to use page builder for the block.
If you are not able to create the necessary block then provide me admin panel access and screenshot what exactly should be in every area and every column.
Regards
Olga Barlow
Participant
January 22, 2018 at 14:20
Hello,
Could you, please, provide me the link to your site and temporary Dashboard access to check the footer element and it’s settings and help you to get back the styles you want?
Regards
Olga Barlow
Participant
January 22, 2018 at 14:16
Hello,
Clear browser cache. We don’t see problem with search button http://prntscr.com/i3wz7w
The same with another language http://prntscr.com/i3x0di just can’t replicate the problem. What browser do you use?
Regards
Olga Barlow
Participant
January 22, 2018 at 13:40
Hello,
You gave us limited access to your Dashboard and we can’t check WooCommerce setting but very likely you did not set the WooCommerce base pages (Shop, Cart, Checkout and My account). So, go to WooCommerce > System Status > Tools tab > press Install Pages button and check the shop page after that.
Let me know if you still have a problem after that.
Regards
Olga Barlow
Participant
January 22, 2018 at 13:28
Hello,
It looks like some glitch of new WP and VC plugin. Visual Comoser editor was not enabled in for the posts http://prntscr.com/i3w61n and it still displayed the buttons http://prntscr.com/i3w996 but should not. Massive Addons plugin checks if the editor is not enabled in VC settings they do not load the styles. Once I enabled VC editor for the posts everything works fine.
Regards
Olga Barlow
Participant
January 20, 2018 at 22:24
Hello,
1) Make sure that Xstore Core plugin is installed and up to date
2) Go to Theme Options > General > Layouts > Brands > On.
Regards
Olga Barlow
Participant
January 20, 2018 at 22:18
Hello,
We need to check footer static block content to find the reason of this issue. Can you provide me access to your Dashboard in Private content?
Regards
Olga Barlow
Participant
January 20, 2018 at 22:14
Hello,
Oh, thank you. Provide me FTP access to help you with customization.
Regards
Olga Barlow
Participant
January 20, 2018 at 22:09
Hello,
The latest version of Massive Addons plugin is 2.3.2 and you need to update plugin because version 2.2 does not work well with WP 4.9 and have known issue with color picker.
Regards
Olga Barlow
Participant
January 20, 2018 at 22:05
Hello,
I’m not sure why options were not imported. Looks like some glitch.
Regards
Olga Barlow
Participant
January 20, 2018 at 22:02
You are welcome!
Regards
Olga Barlow
Participant
January 20, 2018 at 13:17
Hello,
You are welcome!
2) Unfortunately, we don’t have the option to limit the title. But if you would not mind to give us 5stars rating we could help you with some customization (because it’s not included in our support by default) to make it look in the following way http://prntscr.com/i325ql
P.S. I made some CSS changes for the language switcher in the menu if you would not mind. If you don’t like it you can remove custom from custom CSS.
Regards
Olga Barlow
Participant
January 20, 2018 at 12:48
Hello,
1) I have checked your site and don’t see any problem with search or filters button. Have you sorted out?
2) At this moment we don’t have the option to change brands position on the single product page but this is a good idea and our developers will try to implement it in next update.
Also, update theme to version 4.16.1, version 4.16 has bug with menu saving.
Regards
Olga Barlow
Participant
January 20, 2018 at 12:23
Hello,
1) I have imported theme option for the Underwear version and styles are ok now.
2) But now I don’t see warnings even if I enable plugins.
Regards
Olga Barlow
Participant
January 20, 2018 at 12:06
Hello,
I have checked your backend and don’t see any problems with elements or editing http://prntscr.com/i31m1g
Have you sorted out?
Regards
Olga Barlow
Participant
January 20, 2018 at 11:34
Hello,
In your case, you may add the following to remove the shadow
We have fixed the warnings from our theme.
About checkout issue, you need to contact plugin author I think. Our theme does not cause such issue by default.
