Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix that.
Regards
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix that.
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue with the plugin installation in more detail.
Regards
Hello,
It comes from Germanized für WooCommerce plugin.
I added the below code to Theme Options > Custom CSS to hide that
.product_list_widget .wc-gzd-additional-info.tax-info, .product_list_widget .wc-gzd-additional-info.shipping-costs-info {
display: none;
}
Regards
Hello,
I see that user that you provided does not have permissions to install plugins https://gyazo.com/79a2a616c069a046921878114656a616
Did you give our user admin permissions? Don’t you have any limits in the config files of your WP installation?
Also, I can’t connect to your FTP https://gyazo.com/a3b95e8eafaa0d060c9bf93e93e57e79
Regards
Hello,
You are welcome.
Regards
Hello,
We don’t have such option, unfortunately.
Regards
Hello,
You provided FTP access to empty directory https://gyazo.com/b13cf834c76e2c3dc12b686fbeb164db
Regards
Hello,
We need a working FTP host, FTP username, and FTP password.
We can connect to your FTP neither with the previous username and pass https://gyazo.com/62619a26d3a94f7235a2c617b86d395f nor with the new one that you provided on the screenshot https://gyazo.com/006f284659a5208f9339aff152cb0d32 We use Filezilla client.
Please, contact your hosting provider and get correct FTP access to your WP installation.
Regards
Hello,
I have imported Niche Market demo. Check your site now.
Regards
Hello,
Provide us with WP Dashboard access to your site to check the Wishlist plugin settings that you use.
Regards
Hello,
Can’t log in to your Dashboard https://gyazo.com/f03539b227659f478b892dc62741bb40 and connect to your FTP https://gyazo.com/dda555db5babc77a4be5955f3d1e4ee9
Regards
Hello,
There is no such option in our theme. Either submit customization request here or look for third-party plugins that allow implementing that.
Regards
Hello,
I checked your site from mobile and don’t see any slowing with the add to cart https://gyazo.com/19de7df595887a3802d2fed67e5a9c16
Regards
Hello @gtstyling
I don’t see the mentioned issue once checked your site https://www.awesomescreenshot.com/image/24873773?key=10801a89c00dce6f8fbc95009b17ed1b
Have you sorted out?
Regards
Hello,
Variation gallery is additional feature of theme and default WooCommerce plugin export file does not include that info for import. So, try to use another export plugins like WP All export/WP all import or similar that allow to choose what fields you want to export including custom fields.
Regards
Hello,
1) Go to Static Blocks > edit After the products info block using Elementor and edit that according to your needs.
2) Go to Static Blocks > edit the footer static block according to your needs.
3) I don’t see any banner on the mentioned category https://gyazo.com/fb0242c6ab71a3abc2736ccd9c8eee4b
Regards
Hello,
Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Global font settings you can find in Theme Options > Typography > Body and Headings font. Footer and header inherit font family that you set there or if you use the Elementor version then font of footer elements could be set/changed in the Typography settings of every element, for example https://www.awesomescreenshot.com/image/24864050?key=489cbf1d3fdbf998f0c087cfac28bcea
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Hello,
6) Ability to change the width of that area is not related to our theme because it works the same way even with the default Storefront theme https://gyazo.com/58451b9e5239fabac0634a75d53bc475
7) That payment method comes in the iframe and it comes from the WooCommerce Payments plugin. So, contact the plugin author to find out how to change the font-family of that area.
9) Select element display does not depend on the theme but on the browser and OS that you use, for example on Mac is displayed the following way https://gyazo.com/6bb71bbc02b6df2452392642a5098699
Regards
Hello,
1) I added code that I suggested above
.et-promo-text-carousel a:hover {
color: #ec10d2;
opacity: 1;
}
And it works ok
https://gyazo.com/178609c17a2d98133e557b8960849c1c
So, I don’t understand the issue.
2) Check now, please.
Regards
Hello,
Edit the banner and change the hover effect to None https://www.awesomescreenshot.com/image/24860497?key=fcdcfd56b0e53604ab0511c909385502 if Zoom In effect is not suitable for you. Because zoom in effects means that image is zoomed and it cuts part of image that is out of the banner area.
Regards
Hello,
You are welcome.
Regards
Hello,
We can’t connect to your FTP https://gyazo.com/39393d08507b68c05e78a5a1bd612413
What FTP host should we use?
Regards
Hello,
Provide us with WP Dashboard and FTP access. We’ll check the issue in more detail.
Regards
Hello,
Provide us with FTP access to your site to check the errors, please.
Regards
Hello,
You are welcome! Feel free to ask if you need help.
Regards
Hello,
Because Canonical URL was link to demo https://gyazo.com/88c169e1ccaec4c163752d696a3b55a3
I changed that. Check now.
Regards
Hello,
You are welcome.
Regards
Hello,
Keep WPBakery builder enabled for the Static block to edit footer blocks https://www.awesomescreenshot.com/image/24835948?key=05947b7f106deaa05024572489b2614d
You can manage widget from Appearance > Widgets > https://www.awesomescreenshot.com/image/24836257?key=1e11ef9f74c149e2fc78babd744061ae
Regards
Hello,
As I can see there is a Lightbox for the Download PDF button https://gyazo.com/a0626d1e4efff8a16c356e45c29f1683
Do you want any other kind of popup for that button or what?
Regards