Loco translate > Plugins > XStore core > edit translation > replace and check the location of the translation files. If this is not the System or Custom then replace files.
Regards
Olga Barlow
Participant
June 1, 2021 at 14:49
Hello,
It seems that you don’t understand my explanation. If you want to edit Instagram information placed on the front page (because on video you showed me that Instagram area of the home page does not display your changes, didn’t you?) then you need to edit Home default page using Elementor, not the Instagram wall page. Got it?
Changes of the Instagram wall page display only on the Instagram wall page and you can preview it by click on the eye button https://prnt.sc/13o6d50 Because once you click the logo you automatically go to the home page, not to the Instagram wall page.
These files are not XStore theme files. So, I can tell you nothing about the changes in these files. We are able to help you only with changes to the XStore theme and XStore core plugin.
So, we would recommend you to download the plugin and mentioned theme from wordpress.org and compare the mentioned files from your site and the original one. Check the changes you have there.
Regards
Olga Barlow
Participant
June 1, 2021 at 14:38
Hello,
Look, you edit the Instagram wall page on video but then press on the front page to check the changes. Why? If you edit Instagram wall page then preview the Instagram wall page https://prnt.sc/13o6d50 .
If you want to change the content of the front page then edit the front page https://prnt.sc/13o6acp
Because Instagram wall and Front page are 2 different pages for your information.
Regards
Olga Barlow
Participant
June 1, 2021 at 14:32
Hello,
Go to Theme Options > Header builder > Cart element > edit the mini cart promo message.
Regards
Olga Barlow
Participant
June 1, 2021 at 14:31
Hello,
Yes, code was added to custom CSS. It won’t be affected by theme updates.
Regards
Olga Barlow
Participant
June 1, 2021 at 14:30
Hello,
Unfortunately, WooCommerce requires choosing of all the options to change image and we could do nothing with this from theme side. Contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/ maybe they have any solution for you.
Regards
Olga Barlow
Participant
June 1, 2021 at 14:29
Hello,
Newsletter popup of which demo do you need? Because we have newsletter popups on many demos.
Provide us with the temporary WP Dashboard access and we’ll help you with the popup static block creation.
Regards
Olga Barlow
Participant
June 1, 2021 at 14:26
Hello,
Provide us with link to the site where you have the mentioned issue, please. Make sure that you translated all the Shopping cart strings in theme and XStore core translation files.
Regards
Olga Barlow
Participant
June 1, 2021 at 14:22
Hello,
Oh, I see. Ok. So do you need any other help from our side?
Regards
Olga Barlow
Participant
June 1, 2021 at 14:19
Hello,
We have reactivated the theme and cleared the tokens cache using the Check again link and the update works fine. You should not have issues with the next theme update if you don’t migrate to another domain/subdomain.
Add the below code to Theme Options > Custom CSS > global styles
@media only screen and (max-width: 1200px){
.back-history {
display: block !important;
}
}
We don’t have option for the price. If you need we could provide you custom CSS to change that. Do you want to change color for the single product only or on the whole site?
We have a lot of requests these days, so take my apologies for the delay in answering.
1) Could you, please, provide us with WP Dashboard access to your site and we’ll check what optimization we could do from our side to speed up your store.
2) Read more here about child theme https://www.8theme.com/documentation/docs/child-theme/ https://developer.wordpress.org/themes/advanced-topics/child-themes/
It’s recommended to use child theme if you plan CSS or PHP changes of theme functionality in the future.
Regards
Olga Barlow
Participant
June 1, 2021 at 10:54
Hello,
Go to Theme Options > Breadcrumbs > change the breadcrumbs image.
Regards
Olga Barlow
Participant
June 1, 2021 at 10:35
Hello,
Our support service does not include customization services. I could help you only with the built-in options. If you need help with additional customization you may contact WPKraken team. If you need any additional features then submit a feature request https://www.8theme.com/taskboard/ and if it takes votes from other customers then our developers will be able to take a closer look and try to implement this.
Regards
Olga Barlow
Participant
June 1, 2021 at 10:32
Hello,
Provide us with link to your post, link to your WP Dashboard and correct WP Dashboard access.
We need to check the site to understand what exactly you want to implement.
Regards
Olga Barlow
Participant
June 1, 2021 at 10:04
Hello,
It’s impossible to tell you the reason of the issue by screenshot only. Provide us with link to page and also temporary WP Dashboard access to allow us to inspect the page and settings you use there and help you with your issue.
Regards
Olga Barlow
Participant
June 1, 2021 at 09:48
Hello,
We checked your product with the default Storefront theme and see that options are also unavailable https://gyazo.com/ea485da41204dbb8c3e1e5796eeb3aeb
It means that issue is not related to the XStore theme and we could do nothing because we are able to help only in case the issue is related to XStore theme. So, contact WooCommerce support to get help with this issue https://wordpress.org/support/plugin/woocommerce/
Regards
Olga Barlow
Participant
June 1, 2021 at 09:03
Hello,
Take our apologies for the delay in answering. We tested your site but can’t find the reason of the slow loading. We are ready to give you refund.
Regards
Olga Barlow
Participant
May 31, 2021 at 14:17
Hello,
While you go through the FB login process you should be able to choose what account you want to manage.
Regards
Olga Barlow
Participant
May 31, 2021 at 14:16
Hello,
Provide us with WP Dashboard access to your site to check the element you use and its settings and help you.
If that button does not work for the production site even with the Storefront theme then you need to contact WooCommerce Stripe plugin support. We can do nothing with this https://wordpress.org/support/plugin/woocommerce-gateway-stripe/
We can help you only in case issue appears with our theme only. But in your case it does not work ok even with the Storefront theme.
Regards
Olga Barlow
Participant
May 31, 2021 at 14:04
Hello,
1) Remove all the negative margings for the page content sections.
2) Enable header overlap option for the mobile header and remove empty connection block from the bottom header on mobile.
That’s all.
If you need to fix the issue for other sites provide us with WP Dashboard access to these sites.
Regards
Olga Barlow
Participant
May 31, 2021 at 13:58
Hello,
I see that theme is activated (XStore > Welcome). Are you trying to activate bundled plugins using theme license? It’s not allowed. Read more about bundled plugins and their activation here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
You don’t need to activate bundled plugins to use them with our theme.
