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Very slow loading speed - by donatfombuena

This topic has 2 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

donatfombuena

Participant

May 28, 2021 at 17:48

Good morning.
A few weeks ago we acquired the Xstore theme for our client.
We install them without problems, but when introducing the products of the store the theme becomes excessively slow, in the public part.

Clicking on any family takes a long time to display the list.
for example:
https://chiros.es/categoria/erotico/lenceria/

If we deactivate the XStore Core module, the loading speed returns to normal.

Cache modules like W3 Total cache have been tested and there is no difference.
It has been tested on 3 different servers and there is no difference either.

Is there a solution for it?
Thanks.

Please, contact administrator
for this information.

#289246 Copied Theme version: 7.2.10 WooCommerce version: Versión 5.2.2

1 Answer

Olga Barlow

Support staff

June 1, 2021 at 09:03

Hello,

Take our apologies for the delay in answering. We tested your site but can’t find the reason of the slow loading. We are ready to give you refund.

Regards

#289524 Copied
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