just did what you’ve said but it’s not working on the issue..

This is even worse than I thought as it is ALSO on the original shop page… It seems to be coming from the Filter panel but even though I deactivate the filters, the problem stays… please help !!! it’s really urgent as I was going to create a promotional campaign today, and this causes some major delay to my initial schedule 🙁

Sorry for that. You’ll find the wp-admin access in the private content area.

You should be able to connect now. The hostname doesn’t work , you have to enter the IP of my hosted website (provided in the private area) details are explained here https://support.hostinger.com/en/articles/4480505-how-to-connect-to-your-account-using-ftp

Thank for you help, kind regards.

I’ve tried your recommandations, I’ve disabled all third party plugins. I do not have custom codes in the Child theme yet. The problem isn’t there with the parent theme but I encounter another issue while using the parent ; the single product page is not showing correctly (all is messed up, I got some grey borders all around, the single product page is stuck in the left area…)

You can see the problems on the print screens I’ve took of both themes (child and parent) in the private content area.

I’ve activated the storefront theme, the problem doesn’t appear with that theme, but once I reactivate the child theme, it’s there again.