Forum Replies Created

Viewing 8 posts - 1 through 8 (of 8 total)
  • Avatar: Megann
    Megann
    Participant

    Hi Eva,

    I tried to go start a new question on the forum, but it wouldn’t let me so I have come back to my old support question. I just updated my Blanco theme to the new version 3.6.2 – July 17, 2017 and now my product images are not filling the entire image box on the horizontal product page? They are scaled smaller, but when I hover over them with the zoom feature they fill the entire box. I have made sure all the plugins and everything is updated, but not sure how to fix this.

    Here is an example of what I mean:
    http://www.solematesinc.com/product/frye-erica-stud-oxford/

    Meg

    #168712 Copied Theme version: Blanco WooCommerce version: 3.6.2 – July 17, 2017 In reply to: Blanco – Product image is huge & no zoom feature
    Avatar: Megann
    Megann
    Participant

    Okay I got everything updated

    Please, contact administrator
    for this information.
    #90824 Copied In reply to: Blanco – Product image is huge & no zoom feature
    Avatar: Megann
    Megann
    Participant

    Hi Jack,

    I updated my WordPress and WooCommerc (I didn’t update the theme) and the zoom feature went large again. Can you tell me which files those are under and/or how to fix it so I don’t have this keep happening. What can I do or not when I update this site. Please help me again.

    #85501 Copied Theme version: Blanco 3.1 WooCommerce version: WooCommerce 2.4.6 In reply to: Blanco – Product image is huge & no zoom feature
    Avatar: Megann
    Megann
    Participant

    Hi Jack,

    I cleared my cache and cookies but when I went to the website it is now throwing a 500 internal service error. I have not logged in to the site since you have worked on it.

    #72870 Copied In reply to: Blanco – Product image is huge & no zoom feature
    Avatar: Megann
    Megann
    Participant

    Wp…

    Please, contact administrator
    for this information.
    #71956 Copied In reply to: Blanco – Product image is huge & no zoom feature
    Avatar: Megann
    Megann
    Participant

    Here it is….

    Please, contact administrator
    for this information.
    #71717 Copied In reply to: Blanco – Product image is huge & no zoom feature
    Avatar: Megann
    Megann
    Participant

    I sent you the ftp and wp login did you get them, and if so are there any updates or news on those issues?

    Please, contact administrator
    for this information.
    #71142 Copied Theme version: Blanco In reply to: Blanco – Product image is huge & no zoom feature
    Avatar: Megann
    Megann
    Participant

    Oops sorry
    Here it is:

    Please, contact administrator
    for this information.
    #27189 Copied In reply to: Coupon added to one item
Viewing 8 posts - 1 through 8 (of 8 total)