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Viewing 14 posts - 1 through 14 (of 14 total)
  • Avatar: MCL
    MCL
    Participant

    Now I am getting this message:

    Fatal error: Call to undefined function is_product() in /home/mclaurenza/public_html/mcldesign.net/wp-content/plugins/woocommerce-recommendation-engine/woocommerce-recommender-hooks.php on line 11

    Please tell me what is happening. You have corrupted my website by updating the theme. I think you should explain exactly what you are doing now to fix it.

    Avatar: MCL
    MCL
    Participant

    I’ve put all the WP login details in private content of this message.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: MCL
    MCL
    Participant

    Jack,

    Did you check to see what effect your changes had on our website? Or did you just install the new version of Legenda?

    I explained in my message that when we installed the new version of Legenda it corrupted our site and nothing worked.

    Now you have done exactly what I said would corrupt our site and NONE of our content is loading on any of the pages. All I can see is the website header. Nothing else loads.

    You have not helped.

    What I am looking for is to reconnect the egifs. That’s all. Until I can figure out how to install the new Legenda version without corrupting our site I don’t want to install it. I said this in my message too.

    Will you help me?

    Avatar: MCL
    MCL
    Participant

    Hi Eva,

    We experienced the problem I mentioned in my first email after we updated Legenda to the latest version. Our site was offline for 2 days while we uploaded the backup we made before updating Legenda.

    I don’t want to do that again. And I don’t understand why we can’t fix the connection for these simple egif files without updating the entire theme. Where are the egifs? How do we reconnect them?

    I understand your suggestion to update is a good one overall but surely we don’t have to update EVERYTHING just to reconnect these egifs?

    Please help.

    Thanks

    Avatar: MCL
    MCL
    Participant

    Hi Eva,

    We experienced the problem I mentioned in my first email after we updated Legenda to the latest version.

    Our website was offline for 2 days while we uploaded the backup we made before updating Legenda.

    I don’t want to do that again. I don’t understand why we can’t access these simple files. Where are they? How do we reconnect them?

    I understand your suggestion to update is a good one but surely we don’t have to update EVERYTHING just to reconnect these egifs?

    Please help.

    Toby

    Avatar: MCL
    MCL
    Participant

    Hi,

    I have provided FTP login details below in private content.

    Thanks!

    Please, contact administrator
    for this information.
    Avatar: MCL
    MCL
    Participant

    Hello,

    ISSUE 1

    Two of the M2 product categories I selected on this page are not appearing:

    http://www.mcldesign.net/laurenza-boutique/

    M2 Necklaces and M2 Earrings should also be visible.

    ISSUE 2

    This page is private and only accessible when logged in to our WP acct:

    http://www.mcldesign.net/bangles-m-c-l-by-matthew-campbell-laurenza/

    You will see this page has products on it. I used the Woocommerce element ‘Product Category’ in the visual composer.

    First problem: The category I chose has 17 products in it. In the WooCommerce Product Category element I chose 10 products per page. You can see 10 products on the page but I can’t navigate to see the other 7 products in this category.

    Second problem: I put the shop sidebar on this page. It has many filter widgets in it. None of them appear in the sidebar on this page, so customers couldn’t find a green bangle between $500 and $2000.

    Third problem: There is no drop down menu at the top of the page to sort products by popularity, price etc.

    Thanks,
    Toby

    Please, contact administrator
    for this information.
    Avatar: MCL
    MCL
    Participant

    Hi Eva,

    I think you have misunderstood me, because I want to create separate pages for each product category. I do not want all our products on one shop page. I explained in my forum post that I want to have each category of product on a separate page. And I want all the separate pages to have sidebar menus so customers can stream products by price, attribute etc. But the WooCommmerce ‘Product Category’ element in the visual composer is not operating correctly. I need you to help me understand why. I have already explained the problem in my first post. Can you please read my questions again?

    Thank you,
    Toby

    Avatar: MCL
    MCL
    Participant

    Thanks Stan. I’ll try that.

    Avatar: MCL
    MCL
    Participant

    Hello,

    I just solved this problem and another one cropped up. When I inserted the price and layered nav filters into the shop sidebar I found that the product categories disappeared.

    We have three categories of products that I want visible in the sidebar:

    – Jewlery
    – Collections
    – Handbags

    They were there before but seem to have been superseded by the price and layered nav filters.

    Can you help?

    Thanks,
    Toby

    Avatar: MCL
    MCL
    Participant

    That worked. Thanks!

    Avatar: MCL
    MCL
    Participant

    Hi Eva,

    I have provided wp-admin login so you can check the issue.

    Thanks for your help.

    Toby

    Please, contact administrator
    for this information.
    Avatar: MCL
    MCL
    Participant

    Hi Stan andRobert,

    Thanks for your help. I just tried doing what you both suggested but I can’t seem to drag widgets into the sidebar and activate them. I tried clicking on them as well, but it has not worked. I tried reloading the page, but have still had no luck.

    Every time I click and drag I end up just highlighting a whole pile of text around the widgets. The widgets don’t move.

    Any ideas about what might be going on here?

    Thanks again,
    Toby

    Avatar: MCL
    MCL
    Participant

    Thanks Eva!

Viewing 14 posts - 1 through 14 (of 14 total)