Forum Replies Created

Viewing 30 posts - 61 through 90 (of 140 total)
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  • Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    I don’t have a DB backup. I will do them myself again.

    Thank you for your help. I will be waiting for a solution for the second question.

    Kind regards,

    Marta

    #231293 Copied In reply to: Report a bug with Header builder
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Rose,

    Ok, then something strange has happened.

    As I told you, I was changing the headers and suddenly, after saving the changes of one of them, ALL THE HEADERS have disappeared!!

    Please can you check why or how this has happened? There were over 20 custom headers there! And if possible, recover them?

    If you can’t recover them I can make them again, but I would like to know where the problem is so it doesn’t happen again.

    Checking the php error log it says this:

    [13-Mar-2020 14:48:19 UTC] PHP Warning: implode(): Argument must be an array in /home/grupoeib/public_html/wp-content/plugins/et-core-plugin/app/models/customizer/builder/template-parts/multiple-condition.php on line 203

    I would be really grateful if you could check this urgently so it doesn’t stay broken for too long.

    Thank you for all your help.

    Kind regards,

    Marta

    #231285 Copied In reply to: Report a bug with Header builder
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Rose,

    Now that the Multiple Header option is not showing any of the headers, also all the portfolio pages are showing the incorrect header, the default one, in both of the languages.

    I hope it will work soon.

    Thank you!

    #231245 Copied In reply to: Report a bug with Header builder
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Rose,

    1 – The update made it work! Thank you! I was changing all of them but now the multiple headers is not loading. Maybe your team is checking now the second problem? I will try later.

    2 – Thank you! Now that I was changing all the headers at the same time, I have realized that the phone number it takes is always the one of the previous header. For example:

    a) I change the Header 1 conditions (which has the phone number 111 111 111)
    b) I save the changes and click on edit the Header 2 (which has the phone number 222 222 222)
    c ) Suddenly Header 2 has the phone number 111 111 111 , so if I change any other thing and click on save, the phone number is the incorrect one.

    I am looking forward to your response.

    Thank you!

    #231241 Copied In reply to: Report a bug with Header builder
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    Thank you for the explanation and quick answer!

    Kind regards,

    Marta

    #229696 Copied In reply to: Image size "medium" not working?
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Olga,

    Thank you! Now it works!

    Will this solution be put in a future update of the theme? Just so I can be sure this won’t happen in my other websites either.

    Kind regards,

    Marta

    Please contact administrator
    for this information.
    #229487 Copied In reply to: Site preloader in multiple headers
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    I see that both problems are solved!!

    Thank you so much!

    Kind reagrds,

    Marta

    #229346 Copied In reply to: Problem with headers
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    Thank you for the explanation. I will contact WPML support and see what they can do.

    Kind regards,

    Marta

    #229345 Copied In reply to: Site preloader in multiple headers
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Again,

    Please check the private area.

    Thank you for all your help!

    Kind regards,

    Marta.

    Please contact administrator
    for this information.
    #229131 Copied In reply to: Problem with headers
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Olga,

    4) Yes I meant Headings, sorry! I tried it now and it gives the option of Poppins 900, but it isn’t showing as bold as it should be… 900 bold looks the same as 700 bold. Could you check it please?

    5) Ok! Waiting for your response.

    Thank you for everything.

    Kind regards.

    #229070 Copied In reply to: Problem with headers
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    1,2) Understood. I think it will be a good update when you add this option!

    4) I still don’t see all the Poppins weight options. I am trying to use it as a “Custom heading” font. It only shows the 300,400,500,600 and 700 options but the one we want to use is the “Black” one from here: https://fonts.google.com/specimen/Poppins . As you can see we temporarily used the Raleway option which has more weight options right now but we would like to change to Poppins.

    5) Please check the private content area.

    Thank you for your help.

    Kind regards,
    Marta

    Please contact administrator
    for this information.
    #229052 Copied In reply to: Problem with headers
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello,

    I just saw that a Multiple header can have more than one condition so I could add more pages. So question 3 is solved!

    I still don’t know how to make a header for all single posts and single portfolio. So please if you could check questions 1,2 and 4.

    And a new question:

    5 – I have added at the end of the home page a Blog module but I see that it shows the draft posts too. I would like it to show only published posts. How can I do that?

    Thank you!

    #228995 Copied In reply to: Problem with headers
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    Understood. Thank you.

    #226172 Copied In reply to: A couple questions about the theme
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Hung The,

    The video is set already, is it not correct? Here is what I have done:

    In the Homepage there a module at the top with the revolution slider.

    In the revolution slider, in the first slider I click in “Slide options”, “Background” and there I put that the “Type” is “Youtube video” and the Youtube ID of the video. Do I have to do anything else? I followed the instructions here: https://www.themepunch.com/slider-revolution/slide-background/

    Thank you.

    #226134 Copied In reply to: A couple questions about the theme
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    1- OK

    2 – Yes, the video shows but not because of the revolution slider. It was showing the Visual Composer background video, and that isn’t a solution because in mobile it doesn’t show. I have disabled the visual composer video so you can see that the revolution slider is not showing the video and see where is my error.

    Thank you!

    #226100 Copied In reply to: A couple questions about the theme
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Thank you Hung The!

    Kind regards,

    Marta

    #225625 Copied In reply to: Typography not correct
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Olga,

    You are right.

    Thank you for your help.

    Kind regards,

    Marta

    #225283 Copied In reply to: Multiple header problem?
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    It has been changed.

    Kind regards,

    Marta

    #225279 Copied In reply to: Multiple header problem?
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Olga,

    Thank you for your help!

    Looking forward to your reply.

    Kind regards,
    Marta

    #225223 Copied In reply to: Multiple header problem?
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Rose,

    You are right!

    Thank you!

    #224783 Copied In reply to: Close mobile menu on click
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    Thank you for your help!

    Kind regards,

    Marta

    #224549 Copied In reply to: About the newsletter in header builder
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    1 – I have just bought an xstore license and wrote to ask for the refund. Thank you!

    2 – You are right! I did have the xstore theme updated, but I thought that you could change the header by editing the portfolio, I did not know that you have to do it from the header builder.

    Thank you for everything!

    Kind regards,

    Marta

    #224264 Copied In reply to: Change portfolio header
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Also, after the change, could you please explain to me how to change the header of each portfolio page in xstore?

    I checked another website where I am using xstore and when I add a new portfolio I didn’t see the option to change its header.

    Thank you!

    #224232 Copied In reply to: Change portfolio header
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Olga,

    OK, if the xstore theme has the option to change the header of portfolios, I would like to exchange the theme.

    How can we do that? I will give you the login details in the private content area so you can change it?

    Thank you.

    Please contact administrator
    for this information.
    #224231 Copied In reply to: Change portfolio header
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Rose,

    It worked like a charm!

    Thanks a lot for your help!

    Kind regards,

    Marta

    #212441 Copied In reply to: Mobile version of a post grid
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Understood Rose, thank you!!

    The CSS code worked like a charm for the portfolios but the posts still show the same way. Is there another CSS code for that?

    Kind regards,

    Marta.

    #212426 Copied In reply to: Mobile version of a post grid
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Rose,

    It worked! Thank you again!! If I could leave another 5 star review I would, you always help and answer very quickly!

    Kind regards,

    Marta

    #208566 Copied In reply to: Gallery not showing arrows?
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello Rose,

    It works!

    The thing is I have used the gallery in a lot of pages so, instead of having to put it in each page, is there any code that I can use in Custom CSS of Theme options directly?

    Thank you!

    #208553 Copied In reply to: Gallery not showing arrows?
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    Hello again Rose,

    Coming back to this question, as you said that the arrows are not a part of the default functionality, I tried using a 3rd party plugin for the lightbox. What I want is that when you click on a photo, it opens a lightbox with arrows to see the rest of the photos of the gallery.

    The problem is now when you click a photo, there are two lightboxes, the one of the theme (without arrows) and over it, it shows the new lightbox from the plugin (with arrows). I would like to have only a lightbox with arrows.

    I tried telling the gallery not to show the lightbox when clicking the photo, but if I do that then it doesn’t show any of the two lightboxes. Is there any way to make the photo clicable but only show a lightbox with arrows?

    Please don’t hesitate to ask me if I didn’t explain my question clearly.

    Thank you for your help.

    Kind regards,

    Marta

    Please contact administrator
    for this information.
    #208499 Copied In reply to: Gallery not showing arrows?
    Avatar: Marta Iraola
    Marta Iraola
    Participant

    OK, thank you Rose!

    #206789 Copied In reply to: Gallery not showing arrows?
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Viewing 30 posts - 61 through 90 (of 140 total)
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