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Viewing 30 posts - 1 through 30 (of 33 total)
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  • Avatar: Maltese_William
    Maltese William
    Participant

    Trust me, I’m sorry.
    Also because now both you and Rose have become family.
    Eheheh … I try not to make a drama out of it.

    I’ll have to find a new theme right away and start over.
    I accept the refund and will still leave positive reviews for what you have done.

    A greeting
    William

    #260887 Copied In reply to: Site not visible and does not load!
    Avatar: Maltese_William
    Maltese William
    Participant

    I didn’t know sitemap was part of SEO.

    #260881 Copied In reply to: Sitemap
    Avatar: Maltese_William
    Maltese William
    Participant

    Sorry Olga, but Chat, Google Ads, Facebook come with the theme, I didn’t add them myself.
    And anyway they are functional to the theme!
    I have added Yoast and JetPack.

    I have a high-level server, just picked up the theme the day after I bought it. No error.

    #260880 Copied In reply to: Shop
    Avatar: Maltese_William
    Maltese William
    Participant

    https://prnt.sc/vok1h9

    I do not think.

    #260878 Copied In reply to: Site not visible and does not load!
    Avatar: Maltese_William
    Maltese William
    Participant

    The images are 700 px long 72ppi side saved in jpg for the web as written on the advice.

    But can I understand why I need to have microscopic images when I read that sites also hold 2048 x 2048 at 96ppi images?

    You have access to the bulletin board. If you tell me the really superfluous plug-ins I take them off.
    It is a small e-commerce anyway. I sell prints and the products are now 30.

    Shouldn’t the site be able to support these assumptions very well?
    And in any case it is always very slow.

    #260875 Copied In reply to: Google Search
    Avatar: Maltese_William
    Maltese William
    Participant

    Hi Olga.

    Icon on mobile OK, but the “legal menu” in the footer has disappeared!

    #260865 Copied In reply to: Social icons e menu footer
    Avatar: Maltese_William
    Maltese William
    Participant

    Watch the video please.

    Please contact administrator
    for this information.
    #260813 Copied In reply to: Sitemap
    Avatar: Maltese_William
    Maltese William
    Participant

    Watch the video please.

    Please contact administrator
    for this information.
    #260812 Copied In reply to: Shop
    Avatar: Maltese_William
    Maltese William
    Participant

    Goodmorning, Olga.

    I followed Yoast’s instructions. But I don’t know exactly.
    And Yoast didn’t provide me with a sitemap.xml file

    And in fact I don’t know how to force re-indexing.

    #260791 Copied In reply to: Sitemap
    Avatar: Maltese_William
    Maltese William
    Participant

    Goodmorning, Olga.

    Do you want me to send you a video? Just tell me how.
    “The site does not load” were the first words that some suppliers and collaborators told me.
    Only the Home has a little more sprint, and sometimes but only sometimes the Shop. Sometimes. The other pages even worse.

    I am not a programmer, otherwise I would have done the site.
    On GTMetrix and Page Speed are actually reported a lot of errors. You already have the GTMetrix screenshots.

    Away from me to create controversy. I have no time or desire.
    But by tomorrow at the latest the site must be perfectly usable or I will have to take another one and start a dispute with you.

    #260790 Copied In reply to: Shop
    Avatar: Maltese_William
    Maltese William
    Participant

    It is not the cache.
    I sent detailed fact sheets of what’s wrong with testing the site on GTMetrix and Speed Insight. Both of them give a lot of errors.
    I will wait for tomorrow and hope the technicians solve the problem.

    However, if I say that I with 4 devices, collaborators who are external, suppliers who are external, and friends who are external tell me that the site is not seen and does not load, THE SITE IS NOT SEEN AND DOES NOT LOAD.

    See you tomorrow.

    William

    #260734 Copied In reply to: Site not visible and does not load!
    Avatar: Maltese_William
    Maltese William
    Participant

    Situation no longer tolerable.

    I consider myself a patient, civilized and sensible person.
    But I am receiving several negative feedbacks on the site, from suppliers, customers and friends, on the NON VISIBILITY of the site and the fact that it does not load either on a pc or on a smartphone!

    What do we have to do? I am in the process of opening business!
    The site must be both usable and fast!
    I have a high-level server, so the problems lie elsewhere.

    I would appreciate more detailed feedback from you.
    Grazei.

    William

    #260726 Copied In reply to: Google Search
    Avatar: Maltese_William
    Maltese William
    Participant

    Situation no longer tolerable.

    I consider myself a patient, civilized and sensible person.
    But I am receiving several negative feedbacks on the site, from suppliers, customers and friends, on the NON VISIBILITY of the site and the fact that it does not load either on a pc or on a smartphone!

    What do we have to do? I am in the process of opening business!
    The site must be both usable and fast!
    I have a high-level server, so the problems lie elsewhere.

    I would appreciate more detailed feedback from you.
    Grazei.

    William

    #260725 Copied In reply to: Social icons e menu footer
    Avatar: Maltese_William
    Maltese William
    Participant

    Situation no longer tolerable.

    I consider myself a patient, civilized and sensible person.
    But I am receiving several negative feedbacks on the site, from suppliers, customers and friends, on the NON VISIBILITY of the site and the fact that it does not load either on a pc or on a smartphone!

    What do we have to do? I am in the process of opening business!
    The site must be both usable and fast!
    I have a high-level server, so the problems lie elsewhere.

    I would appreciate more detailed feedback from you.
    Grazei.

    William

    #260724 Copied In reply to: Sitemap
    Avatar: Maltese_William
    Maltese William
    Participant

    Situation no longer tolerable.

    I consider myself a patient, civilized and sensible person.
    But I am receiving several negative feedbacks on the site, from suppliers, customers and friends, on the NON VISIBILITY of the site and the fact that it does not load either on a pc or on a smartphone!

    What do we have to do? I am in the process of opening business!
    The site must be both usable and fast!
    I have a high-level server, so the problems lie elsewhere.

    I would appreciate more detailed feedback from you.
    Grazei.

    William

    #260723 Copied In reply to: Shop
    Avatar: Maltese_William
    Maltese William
    Participant

    Hi Rose.
    Sorry, but I wrote you in detail on a post everything that is wrong based on the GTMetrix site, suggested by you, of which I have also sent you the screenshots

    #260714 Copied In reply to: Shop
    Avatar: Maltese_William
    Maltese William
    Participant

    There isn’t much more to say.
    Pages don’t load. We tested on 4 smartphones and they remain white. In alternate world.
    The shop cannot be seen.
    If you see the shop, you don’t see the others.
    Basically the whole site is not navigable.

    #260712 Copied In reply to: Shop
    Avatar: Maltese_William
    Maltese William
    Participant

    Good morning Rose.

    1- I don’t have those pages highlighted in red, so obviously Pages 404 always come out. “Products” – “categories” don’t exist.
    The SHOP page never appears.
    I tried using Yoast Seo to make a “sitemap.xml”, but nothing.

    OTHER VERY IMPORTANT THING:
    2- The site always nails. VERY SLOW. It is so slow that it does not load pages on smartphones AND THEY STAY WHITE.
    I have to launch a product next week.
    With this site it will be impossible!

    How can this be remedied?

    Please contact administrator
    for this information.
    #260701 Copied In reply to: Sitemap
    Avatar: Maltese_William
    Maltese William
    Participant

    Good morning.
    I have made almost all the changes you have suggested and that I have read on the links you sent me.
    Also replaced all photos.
    I have used GTMetrix and the results are very bad.
    In fact, the site on smartphones does not load or takes half an hour.
    I enclose results.

    I do not pretend that it is a lightning bolt of war … but you can’t see it!

    Thanks
    William

    Please contact administrator
    for this information.
    #260566 Copied In reply to: Google Search
    Avatar: Maltese_William
    Maltese William
    Participant

    I have 2 Mailchimp plugins. Mailchimp and MC4WP.
    Which one should I remove?

    Thanks Rose.

    #260562 Copied In reply to: Google Search
    Avatar: Maltese_William
    Maltese William
    Participant

    Good morning Holga.
    They are all template plugins. I thought they should all be activated.

    I sell prints and obviously use newsletters and yes, I’ve mostly used Elementor.
    I’m working on optimization.

    In the meantime, could you tell me for sure which plugins I can delete?

    Thanks.
    William

    #260499 Copied In reply to: Google Search
    Avatar: Maltese_William
    Maltese William
    Participant

    In disguise they see themselves like this and also to other users.

    Please contact administrator
    for this information.
    #260340 Copied In reply to: Social Icons
    Avatar: Maltese_William
    Maltese William
    Participant

    These are the pages that Google finds and
    does not charge them. From 404 error or blank page.

    Almost no product pages are loaded.

    Please contact administrator
    for this information.
    #260319 Copied In reply to: Google Search
    Avatar: Maltese_William
    Maltese William
    Participant

    I get it.
    I’ve tried but can’t figure out where the string is.
    Could you do it?
    Otherwise tell me where to find it?

    Thanks.
    William

    #260212 Copied In reply to: Text
    Avatar: Maltese_William
    Maltese William
    Participant

    I didn’t touch it.
    Should I delete it? Change it?.

    Thanks
    William

    #260175 Copied In reply to: Text
    Avatar: Maltese_William
    Maltese William
    Participant

    Hi.
    Here, it also does it here on the X Store.

    Thanks.
    William

    Please contact administrator
    for this information.
    #260123 Copied In reply to: Text
    Avatar: Maltese_William
    Maltese William
    Participant

    Hi Olga.

    The texts also overlap from the Elementor control panel in smarthphone view.

    Thanks
    William

    Please contact administrator
    for this information.
    #260102 Copied In reply to: Text
    Avatar: Maltese_William
    Maltese William
    Participant

    Hi Olga.
    Thanks for your help

    But are the other fields correct?
    Because what you see in the screenshot is a proof and (apart from the text) everything is missing, sender’s email, subject …

    Please contact administrator
    for this information.
    #259733 Copied In reply to: Contact Form
    Avatar: Maltese_William
    Maltese William
    Participant

    Hi Rose.

    I have attached a screenshot.
    Where are the arrows is everything written right?

    Thanks.
    A greeting.
    William

    Please contact administrator
    for this information.
    #259598 Copied In reply to: Contact Form
    Avatar: Maltese_William
    Maltese William
    Participant

    Hi Rose.
    I uploaded the screenshot.
    How can I do?

    Thanks.

    Please contact administrator
    for this information.
    #259362 Copied In reply to: Product Page
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Viewing 30 posts - 1 through 30 (of 33 total)
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