Hello,

Thanks for the fix it is working great! Brand filter and Pricing filter are working together. However know we noticed now that the Brand filter & Category filter aren’t working together. For example if we’re on the shop page again and we Filter by Brand it doesn’t filter only the categories related to that brand, it will show all categories.

How can we fix this?

Hello,

Thank you! It’s perfect.

Can you please supply me the code so I can implement it on our other site bla.co.nz?

Hi Rose,

Thanks for clarifying that up.

The logins provided are the correct ones. Please check the link i’ve sent you.

Also we noticed now that there are menus appearing in the footer area of our site. I have tried disabling them through theme options and the widget area however can’t find the button to do so. https://bla.com.au/wp-content/uploads/2021/11/Screen-Shot-2021-11-10-at-11.28.38-am.png

How can we fix this also?

All good I realise it was some custom js I wrote.

Hi Rose,

I’ve tried that however it hasn’t resolved. I’ve deactivated all plugins except:
– GMAPS for WPBakery Page Builder
– Massive Addons for WPBakery Page Builder
– Slider Revolution
– WooCommerce
– WPBakery Page Builder
– XStore Core

Is there a way to contact Slider Revolution for support?

Hi, just an update from previous message.

So we got it working fine pushing changes from staging to live. However we had to push the database aswell? So we are assuming some changes were saved to the database.

Could you please tell tell us what changes were made so we can implement them on our bla.co.nz website.

Thank you

Hi,

I didn’t do any changes to make the filters display the same for the bla.com.au. 8theme team implement those changes to the two files mentioned. I was just wanting to copy the changes to our other site bla.co.nz using those two files?

Ok no worries.

Thanks for your reply. I’ve look through the documentation and we are updating as per instructions. It also happens when migrating files from staging to live. The fonts will need to be re uploaded for some reason. We are also using a child theme. Its been happening ever since we purchased the theme, probably a year ago. I thought it might resolve itself in future updates however it’s still ongoing. Would be nice to have this fixed in the future.

Thank you it is working now.

Are you able to please provide the code and which files were changed?

Cheers

Hi Rose,

Yes that did the trick.

Thank you very much I will clear the cache first after each update.

Cheers

Hello,

I just checked it’s working perfect now displaying normally thank you.
What caused the issue, could you please share how to fix it?
We actually have a duplicate site for New Zealand customers. We’re in the process of updating that site as well. bla.co.nz.

Hi,

Yes when we initially set up staging and migrated all the files we had to re-select all the font options before they were displaying correctly.

Thankyou very much!

Best theme ever! 🙂