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Viewing 25 posts - 1 through 25 (of 25 total)
  • Avatar: johnm
    johnm
    Participant

    It looks like you resolved this in version 9.0.3. Thank you.

    #345644 Copied In reply to: 404 error in /wp-content/themes/xstore/css/modules/photoswipe.min.cs
    Avatar: johnm
    johnm
    Participant

    Yes! That got it. Thank you!

    #344211 Copied In reply to: Need Custom CSS to apply font-size to grid and list views
    Avatar: johnm
    johnm
    Participant

    Thanks Rose. I found the two places in question; I’ve pasted them below. I’ve never set values there, and because there is no font size specified on these lines, the scanner thinks the font size is zero, so yes, I need to change it. My problem is that I don’t know how to change it either in Theme Options, or via global custom css. I was hoping you could tell me the right syntax to do so in global custom css. I’m not good with coding, so I appreciate your help. Thank you.

    <div class="switch-grid switcher-active">
<a data-type="grid" href="https://www.discountkeystore.com/product-category/office-suites/?view_mode=grid">Grid</a>
</div>

<div class="switch-list ">
<a data-type="list" href="https://www.discountkeystore.com/product-category/office-suites/?view_mode=list">List</a>
</div>
    #344154 Copied In reply to: Need Custom CSS to apply font-size to grid and list views
    Avatar: johnm
    johnm
    Participant

    Thanks Rose. I tried to resolve that by putting the following into global custom css, but it didn’t resolve the problem. Suggestions?

    p {
    font-size: 12pt;
    }

    #344126 Copied In reply to: Need Custom CSS to apply font-size to grid and list views
    Avatar: johnm
    johnm
    Participant

    Thanks Tony, but I’m not even sure which part of the page those lines are referring to. I’m attaching credentials to my code scanner report. If you look on the Issues tab, then Search tab, the Priority 3 issues are pretty much the same for all of the 6 pages affected. I’m just trying to make these errors go away so Google will accept my landing pages for ads, and I think as long as there is some value for font-type, it will work.

    I’m attaching credentials to my site as well in case you need to look at the theme/code.

    Please contact administrator
    for this information.
    #344019 Copied In reply to: Need Custom CSS to apply font-size to grid and list views
    Avatar: johnm
    johnm
    Participant

    Ok, it looks like it’s activated now. Thanks for fixing that. Have a good day!

    #343703 Copied In reply to: Reopen Topic 343688 – XStore Core Plugin not Activating
    Avatar: johnm
    johnm
    Participant

    So, should I go forward with no Core Plugin from now on? I’m confused. Could you please let me know what I need to do to finalize? Thanks!

    #343697 Copied In reply to: Reopen Topic 343688 – XStore Core Plugin not Activating
    Avatar: johnm
    johnm
    Participant

    Ok. I noticed that et-core plugin was not activated, and when I tried to activate it, I get the following error:

    Plugin could not be activated because it triggered a fatal error.

    Fatal error: Cannot redeclare initial_ETC() (previously declared in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/et-core-plugin/et-core-plugin.php:424) in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/et-core-plugin-old/et-core-plugin.php on line 423

    #343688 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    I didn’t hear back, so I went ahead and changed the folders as instructed, flushed the cache, and then flushed the cdn. New scan results are at the attached URL. Thanks!

    Please contact administrator
    for this information.
    #343565 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    Can you try sudo? I added that user to the sudo group. If that doesn’t work, I’ll be happy to in a few hours. Thanks!

    #343540 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/xstore/

    /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/xstore-child/

    #343521 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    Ok, done. Creds attached.

    Please contact administrator
    for this information.
    #343511 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    Yes, I can do that. I’ll need a source IP address or range to whitelist. Also, can you do SFTP on port 22?

    #343500 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    Yes, I will leave your access. Just let me know when you are finished.

    Also, I don’t see a problem with the email link on that page. I reapplied the formatting to it just in case, but if the problem is still there, please give some more information on what I need to fix. Thanks again!

    #343384 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    Done. New scan results at the attached link. Thanks!

    Please contact administrator
    for this information.
    #343373 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    I made a few changes and re-scanned since my last reply several hours ago. Please see the report link here and use the same creds from the last reply. Thank you.

    Please contact administrator
    for this information.
    #343285 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    Ugh, my mistake. I assumed those underlined, blue things in the report were actually links to the technical detail, and they weren’t. Please feel free to log into my Powermapper account to see the technical details, creds attached. Third time is a charm.

    I have also used Seobility as well, but it does not analyze the W3C code standards that I believe are my issue, only SEO issues. I’ve also tried turning off/on my minification, caching, and SEO plugins, but there is no improvement in my code overall with respect to these errors/issues. I appreciate your help. Thank you.

    Please contact administrator
    for this information.
    #343262 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    Hi Tony, thanks for your reply. Yes, the tools available on Google’s and Bing’s respective sites do not report any errors. However, I have an open ticket with Google as to why my ads aren’t running and they alerted me to the fact that they see many errors in Developer Console, although they wouldn’t give me technical details and suggested that I use a tool that will validate my website code, which I’ve done with Powermapper. Also, I do already use Yoast SEO on my site for that reason.

    That said, I do not see any mechanism to attach a file to a support topic, which is why I emailed it to support@8theme.com yesterday. Since that clearly didn’t work, I’ve shared it on my SharePoint site, a link is provided in the private content area. Thank you!

    Please contact administrator
    for this information.
    #343218 Copied In reply to: Many Errors Across Website – Need Strategy to Fix
    Avatar: johnm
    johnm
    Participant

    ** Deleted **

    #326476 Copied In reply to: Where can i add tag H1 to Logo
    Avatar: johnm
    johnm
    Participant

    Ok, thank you. I will leave the ticket open for a few days while I check things out in case I have any problems. Thanks for your help!

    #324820 Copied In reply to: Bing Will Not Index – HTML Size Too Long
    Avatar: johnm
    johnm
    Participant

    Screenshot linked. Thanks.

    Please contact administrator
    for this information.
    #324719 Copied In reply to: Bing Will Not Index – HTML Size Too Long
    Avatar: johnm
    johnm
    Participant

    Ok, it worked that time. You are added. Thanks.

    #324689 Copied In reply to: Bing Will Not Index – HTML Size Too Long
    Avatar: johnm
    johnm
    Participant

    Hi Olga,
    I tried to add that email to my account, but it returns the error “User with this email does not exist. Please sign up on Bing Webmaster Tools with this email and try again.”

    #324682 Copied In reply to: Bing Will Not Index – HTML Size Too Long
    Avatar: johnm
    johnm
    Participant

    Access to the WP dashboard is attached. As for “the panel where you have the mentioned issue”, could you please be more specific? Are you referring to the Bing Webmaster Tools portal, or something else? Thank you!

    Please contact administrator
    for this information.
    #324636 Copied In reply to: Bing Will Not Index – HTML Size Too Long
    Avatar: johnm
    johnm
    Participant

    That worked. Unbelievable, something so simple. Thank you!

    #258351 Copied In reply to: Unable to Find and/or Edit Footer Widget Static Block – Marseilles Demo
Viewing 25 posts - 1 through 25 (of 25 total)