Ok thanks a lot!
It was very useful.

Hello,

Thank you for your response.

1. I used to edit the footer in Xstore > Theme Options > Footer, but now I can’t. Something seems to be broken in this path. Please see the attached screenshot.

2,3. I see these issues are now working fine as well.

4. I believe I can fix this myself; it’s just missing some images here and there.

5. I cleared the cache, but as shown in the screenshot, the header and footer are not displaying as set.

Additionally, I’m experiencing an issue where customers select a quantity (e.g., 5), but at checkout, the quantity automatically changes to 2. This is happening on products with the following ID: – 6549
– 6554
– 6597

In general, can you diagnose the root cause of the recent changes in the website’s design and functionality?

Hi,

On June 6th, our hosting automatically updated WordPress, plugins, the Xstore theme, and its core. Since then, the issue has reappeared.

Could you please investigate further and help me find a solution?

Thank you.

Hi Luca,

Great news! I’ve cleared the cache, and everything appears to be working perfectly now.

Thank you for your patience.

Best regards

Hi,

followed your instructions and disabled caching and CDN.
Still I see the disrupt header.

Hi,

cleared cache with WP rocket but I don’t have the premium version in order to use RocketCDN.

In cloudflare for CDN I have two options:
1. Custom purge
2. Purge everything

I tried custom purge only on the main domain but nothing changed. Cloudflare strongly recommends using single-file (by URL) purging instead of a complete cache purge.

Should I go for purge everything?

Hello,

I’ve removed the custom CSS code, and now the review widget is back in the editor. However, I’m still unable to see it live.

I’ve cleared the cache for both the website and the browser, but the issue apparently persists.

Thanks

Hi,

thanks for you reply.

I’m reaching out regarding another widget positioned just below the product name in the Elementor template, as indicated in the screenshots I’ve attached.

I’ve been in the process of creating a new account for you with administrator privileges, but please note that providing an email address is mandatory for this process.