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Viewing 12 posts - 1 through 12 (of 12 total)
  • Avatar: janel82
    janel82
    Participant

    It’s working fine now :D. Please may I ask you what you did.

    #265214 Copied In reply to: Carousel keeps loading but isn't showing when you are a customer
    Avatar: janel82
    janel82
    Participant

    So I have tried logging as a customer and the carousel is still having the same behaviour (ongoing loading) when I ‘m trying accessing the home page the 2nd time from any pages of the website. Can you explain to me what you did , so I can understand. Also is there anything I shall try to do on the cpanel php options (see screenshot). Also my host advise me to set a higher value for the memory limit 512M or 768M and max_exectution_time to 600.
    What do you advise?

    Please contact administrator
    for this information.
    #265185 Copied In reply to: Carousel keeps loading but isn't showing when you are a customer
    Avatar: janel82
    janel82
    Participant

    Please can you try again because this is the access I’m using and it’s working.
    Please let me know

    Please contact administrator
    for this information.
    #265133 Copied In reply to: Carousel keeps loading but isn't showing when you are a customer
    Avatar: janel82
    janel82
    Participant

    hi please see my answer in private content area.
    Kind regards

    Please contact administrator
    for this information.
    #264970 Copied In reply to: Carousel keeps loading but isn't showing when you are a customer
    Avatar: janel82
    janel82
    Participant

    Please see that link below. I’m using Google Chrome, the issue is the same from safari and firefox. The access you have should be set for the customer view.

    Please contact administrator
    for this information.
    #264821 Copied In reply to: Carousel keeps loading but isn't showing when you are a customer
    Avatar: janel82
    janel82
    Participant

    Sorry you are right. Sorry about that and thank you

    #264545 Copied In reply to: I cannot upload images
    Avatar: janel82
    janel82
    Participant

    yes it is now working.
    Many thanks I cleared caches.

    #258860 Copied In reply to: Vertical menu is not working anymore
    Avatar: janel82
    janel82
    Participant

    Hello

    Note that the plugins used are still the ongoing ones that I had been using so far.
    Please find tempory access details in private area.

    Many thanks

    Please contact administrator
    for this information.
    #258800 Copied In reply to: Vertical menu is not working anymore
    Avatar: janel82
    janel82
    Participant

    sorry spelling mistake * when I click on the hamburger horizontal lines my menu is not showing.

    #258782 Copied In reply to: Vertical menu is not working anymore
    Avatar: janel82
    janel82
    Participant

    Thanks for your answer.
    If I use the wordpress database reset , will I have access to the same admin panel and my xstore theme?

    Also when editing my page with Elementor , I don’t have the xtore logo widget, I am limited with just the elementor widgets. Could you help me solve that issue please.

    #252638 Copied In reply to: demos import
    Avatar: janel82
    janel82
    Participant

    Many thanks, I found out

    #250840 Copied In reply to: how do I set up the sign in / register section in header
    Avatar: janel82
    janel82
    Participant

    Hello I did tick all these options below on WC plugin setting:
    Allow customers to create an account during checkout
    Allow customers to create an account on the “My account” page When creating an account, automatically generate an account username for the customer based on their name, surname or email

    but I still don’t see the login/register section neither the pop uu modal.

    Please contact administrator
    for this information.
    #250757 Copied In reply to: how do I set up the sign in / register section in header
Viewing 12 posts - 1 through 12 (of 12 total)