Hi Rose

I’ve uploaded the error log to dropmefiles as requested and inserted th url in the private content section.

Just spotted that now that I’ve gone back to your theme my site does not retain the same settings and looks wrong – are you able to correct please?

I tried the storefront theme and I can edit products normally. So, it would appear that the error has occured since I upgraded your theme and plugin recently?

Incidentally the error message has changed a little since I spoke to iPage and they checked the PHP setting and investgated the error. It now says, “Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0”

I don’t know if that helps at all?

Thank you

You have the wrong username for FTP, should be NHCShop1 – my error!

Hi Olga

When I cear the Firefox cache and reload the page the slider works but then once I go into the WordPress dashboard and back out, or to another page and back it has stopped loading again. It is very strange as it has been working perfectly up until a few days ago.

Also when no one is logged in reloading the current page seems to get the sllider working ok.

Thank you

Thank you Olga

That matches what I’m seeing too. I’ve tried my hosting provider again but they aren’t keen to help further so I’m trying a work around whereby I’ve created a number of database users with the same password and each time a query is made it uses a different user at random. That way I’m hoping to increase the 75,000 limit enough for it not to be a problem. I can’t help thinking that it may be a problem with the way their database is set up as initially it was causing a couple of my websites to go to the initial install screen (both websites were using the same database username/password combination despite being separate databases). I changed these to different usernames and that restricted the impact to the one site based upon your theme.

Anyway hopefully this change to the wp-config file will sort the issue for now.

Many helps for your support, as always it is excellent from 8Theme!

Ian

Sorry, please try this…

Thank you .

Is there a way to change the slideshow timing so that each slide is on the screen longer please? I can’t see a configuartion item to control it. Maybe I need to use Revolution Slider to do that rather than the WPBakery element?

Thanks
Ian

Hi Muhammad

Thank you for replying so promptly. I understand how to hide it or open it on click only thanks.

I’m trying to make it work better with the slider element which is configured to the right of it on the landing page. I’m finding that some of the slider text appears behind the departments menu at some screen resolutions, (e.g. iPad air in landscape, 1024) so I thought if I could change the resolution point at which the department menu is replaced by the mobile menu I could improve the situation. I’m also finding that the text has stopped appearing completely on some slides when using the iPad in portrait. Not sure why as I’ve just copied a couple of slides and changed the wording (WPBakery).

I’ve tried the revolution slider instead however the break points appear to be different again – maybe I just need to play around a little more!

Any suggestions would be welcome.

Thanks
Ian