Thanks we will delete the theme and website and remove the keys and wait for refund credit back.
This issue still not done correctly by your team when we started testing we found & logged that issue still persist, on header the 
We provided full access to you still your team also did not done this at all.
looks like Your theme is broken we are contacting you since long, we don’t have more time to spend on this theme, kindly refund money, there is no meaning to talk more in such topics so long, we have wasted more then one [1] month, also your support system is worst ever We faced since long, for each and every settings we have to contact you through this worst system on 8theme
Kindly take your key back and REFUND our money.
There are many issues in the theme to check that providing access to the site,
Query: Theme [Stat Blocks – short codes installed automatically while installing theme] are not working at all – i tried to update everything on static block back-end using wp bakery meanwhile new static block is working fine with same builders and settings.
