8theme.com

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Viewing 30 posts - 1 through 30 (of 174 total)

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George

Participant

February 19, 2025 at 15:19

I still need your help. The comments you made previously if functioning is exactly what I want to see. When I implement your changes, they work just fine for variable products with multiple prices As pointed on in your 1st bullet point, the price range is hidden on variable products that have differing prices BUT the pricing disappears completely on variable products that have only 1 price point AND pricing disappears for simple products too. So if you can get your fix to work as you stated I am fine. I am not looking for any functionality that your theme does not make available.

“This ensures:

The price range is hidden on variable product pages.
The selected variation’s price appears when an option (size, color, etc.) is chosen.
Single-priced simple products are unaffected.”

#434782 Copied In reply to: Single Product Page – Remove price Range

George

Participant

February 19, 2025 at 06:09

still not working. Example you gave me has multiple prices. PLEASE SEE THIS LINK

https://exteriorcoatings.com/product/e903ucb-cove-base-urethane-mortar-high-heat-250f-anti-fungal/

ANOTHER LINK EXAMPLE
https://exteriorcoatings.com/product/14-heavy-duty-floor-scraper-for-flake-removal-and-stubborn-substances/

#434724 Copied In reply to: Single Product Page – Remove price Range

George

Participant

February 18, 2025 at 23:34

Unfortunately this fix now hides pricing on the product page when using the drop down selector for size, color etc for all products that have only a single price regardless of option selected.. If I make my selection, I see no pricing but when I use the ADD TO CART or BUY NOW function I do see the pricing on the CART and CHECKOUT pages.

The fix works just fine for any products that have multiple prices on the single product page depending on the options selected size, color etc.

Here is an example of it NOT WORKING
https://exteriorcoatings.com/product/e903ucb-cove-base-urethane-mortar-high-heat-250f-anti-fungal/

Here is an example of it working
https://exteriorcoatings.com/product/np-1-cove-master-vertical-epoxy-mortar-100-solids-high-build-4-colors/

#434716 Copied In reply to: Single Product Page – Remove price Range

George

Participant

December 10, 2024 at 18:07

Tony,

I had to erase what you did as it also caused all tabs on th eproduct pages to stop working, so I reset the website to before you started working on it. I couldn’t shut down my business to wait for you to fix it, sorry about that. So I still need my original issues fixed BUT when you fix please check the problems your fix caused: 1) Loss of pictures on home page 2) all tabs stopped working on all product pages and the 3rd item I already indicated that the fix on the mobile view home page made it worse as it was displaying 2 headers (desktop and mobile) on ALL pages just not the mobile view home page.

Thanks in advance for your help.

#427131 Copied In reply to: Header Mobile View Home Page Now Showing Desktop Header Home Page

George

Participant

December 10, 2024 at 16:20

Tony,

1 problem was fixed. I no longer see the extraneous text under the All Products menu.

However, I am sorry but the header problem not been fixed. The mobile header is now no longer showing on any mobile page (was showing on all pages except home page) but instead it now shows both the desktop header & the mobile header on every mobile page just not the home page as previously described. this does not look good at all.

The attached image you sent is not from my website.

Also new problem, on the home page the GRID PRODUCTS CATEGORIES Element with 8 pictures no longer has any pictures, text only and I can’t seem to fix it.

I cleared the cache but that did not help.

Please help.

Thanks

#427114 Copied In reply to: Header Mobile View Home Page Now Showing Desktop Header Home Page

George

Participant

November 28, 2022 at 16:39

Please see screenshot from the Google Search Console on why they are rejecting my Portfolio (Projects) page on mobile view. Need help as it makes no sense. Font is very large and spacing very far apart when actually looking at it but Google says no and their screenshot shows small font and tight spacing?

Please contact administrator
for this information.

#339925 Copied In reply to: Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

George

Participant

November 26, 2022 at 17:06

Thanks! That fixed it :).

I am waiting for the Google Search Console review to see if the changes you helped me with on mobile view menu font size and menu spacing, work are acceptable to Google for the Portfolio page

#339755 Copied In reply to: Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

George

Participant

November 25, 2022 at 14:20

on mobile view please use hte Menus button to access the menu. 2 options appear, one titled Shop and the other Menu. Please access the Menu option. The first and last link say PRODUCTS and ABOUT US. Both have a drop down option to see additional links. Please press the down arrow link. The text that now appears is black and should be white against the blue background. When you are in the SHOP menu the links work properly and white colored text appears when using the drop down link ot see additional page links.

Hope this helps Thanks

#339632 Copied In reply to: Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

George

Participant

November 25, 2022 at 14:16

should be able to access now, please retry. thanks

#339631 Copied In reply to: Add Anchor to Portfolio Titles on Mobile View Moving screen Down to First Picture for That Category

George

Participant

November 25, 2022 at 03:15

On mobile view need to change color font to white from black on text that shows up on drop down menu items – see pictures in private area

Thanks

Please contact administrator
for this information.

#339563 Copied In reply to: Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

George

Participant

November 23, 2022 at 20:41

Item #1 is working after inactivation of Uber Menu and the drop down menu selector for Mobile View is functioning properly. Thanks!

Item #2 getting the “X” close function to work on Mobile View for the Categories First Menu called “Shop” is still not working. I cleared the server cache at the hosting site and cleared it using WP Rocket on our website. I saw your video but don’t know what to do now? Any other ideas to get it to work? Really would like to get it working.

Thanks in advance for your help!

#339420 Copied In reply to: Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

George

Participant

November 23, 2022 at 04:54

iTEM #3 SOLVED, THANKS

But

Problem #2 solution does not work. When using the mobile menu, and the SHOP titled menu is active the “X” link to close the menu does not function. Mobile menu only closes using the “X” link when the MENU title is active.

problem #1 still not working. Unfortunately you did not understand my request. Using the mobile menu titled “MENU” should have links to my website pages but there are none. The drop down selector on the XStore for choosing which menu to display does not work at all.

Please contact administrator
for this information.

#339307 Copied In reply to: Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

George

Participant

November 21, 2022 at 16:13

Thank you! That fixed the font color & size on the mobile menu.

Please find 3 screenshots in private area for remaining problems with mobile view:

1.) SELECT THE MENU dropdown selector not working
2.) Menu close “X” link not working to close the menu when using the CATEGORIES first feature
3.) Portfolio Page (Projects on our website) – Page links to go to new portfolio too close and too smal

Thanks

Please contact administrator
for this information.

#339086 Copied In reply to: Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

George

Participant

November 21, 2022 at 07:54

The problem with Google Search Console seems to be mostly related to the mobile menu, so I changed it but need help fixing some problems.

See picture in private area for details

Please contact administrator
for this information.

#339017 Copied In reply to: Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

George

Participant

November 15, 2022 at 22:03

I have attached 2 screenshots from the Google Search Console, one showing a small screenshot view and one showing the HTML view.

Please contact administrator
for this information.

#338693 Copied In reply to: Google Adwords Problem On Mobile Usability Not Meeting Google Standards – All Advertising Turned Off

George

Participant

September 13, 2021 at 21:02

Using the Right Press solution, using their small downloadable script I deleted all remaining entries on the plugin which eliminated the pricing problem.

I still need help with the phantom occasional disappearing widget on right side of single product page.

Thanks!

#302152 Copied In reply to: After last Upgrade 8.06 Problem on Single Product Page

George

Participant

September 13, 2021 at 16:56

Yes the Dynamic Pricing plugin infected my site and I removed the plugin and had WP Engine where the WordPress is located do some repairs. It seems to be working fine now except for the 2 issues I identified in this request for help.

Please contact administrator
for this information.

#302147 Copied In reply to: After last Upgrade 8.06 Problem on Single Product Page

George

Participant

August 12, 2021 at 04:33

Thank you. Fixed :). Production site works great and I was able to use that as the starting base after you fixed it and make tweaks I was looking for. I had a lot of spacing and font size issues before on the previous release and the staging site but they seem to be cleaned up now with your fixing the production site.

Appreciate your help! Like the new 8.03 release.

#298587 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

August 11, 2021 at 15:59

2nd question before I move the staging site to production site. After your changes to my production side, there is a critical error that shows up after customer checkouts out. It is successfully checking out but it is confusing to customer as it looks like it did not. Will this correct itself when I move staging to production or do you need to fix it now before I move? Hre is link https://prnt.sc/1mvxyt5

#298544 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

August 11, 2021 at 13:48

Question: When I move the staging site with the latest release and changes to my production site should I just move the file system or should I move the file system and database?

Thanks!

#298528 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

August 9, 2021 at 15:29

see private

Please contact administrator
for this information.

#298300 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

August 8, 2021 at 19:16

Please see private content for more information.

Please contact administrator
for this information.

#298214 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

August 7, 2021 at 22:22

For now I am good. Not perfect yet

BUT

I tried to moving the staging site with the new version upgrade after you fixed it to the production site and it displayed exactly same broken header etc as my first email on August 1 about the broken staging site. I am assuming that you need to fix the production site the same way you did the staging site? Can you do this please?

Please contact administrator
for this information.

#298126 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

August 5, 2021 at 01:56

I tried deleting the 2 references you mentioned in the Additional CSS. It did nothing. I then for an experiment deleted 100% of everything in Additional CSS and then PUBLISHED. Still do nothing to help me change Global Font Size in the Typography section. However when in Typography section I put cursor next to font size, hit enter it makes the changes I want everywhere BUT when I publish it goes away? So something still seems to be blocking. Your help please. Right now I have no ability to change the website font size. Thanks

#297774 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

August 4, 2021 at 06:14

Thanks! Looks like your changes worked! the only thing I can’t seem to get working is the global body font size back to where it was? It is now too small and the Typography font size adjustment seems to be overridden somewhere. Please point me to where it I can adjust it. I am looking for either 16 or 17 font? This is most important on the product pages of course. Appreciate your help.

#297623 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

August 2, 2021 at 19:05

We do not have a techie on staff or retainer, as the owner of the business I am the only one doing any work on the website. I really don’t understand your question? We are not skilled enough to go into php files and make any changes so I really have no idea how any “changes” would have gotten there. Whatever the problem is can you “Fix” it please.

#297386 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

August 2, 2021 at 13:37

Thanks in advance for your help!

Please contact administrator
for this information.

#297333 Copied In reply to: Theme Upgrae Multiple Problems Product Page, Cart Page & Header

George

Participant

November 16, 2020 at 17:05

You’re the best! Clearing the cache worked and no longer bold faced everywhere :).

Thanks!

#259847 Copied In reply to: After Recent Upgrade: Entire Website Now in Bold Font

George

Participant

November 16, 2020 at 16:12

Thanks! Deleting WP All Import Pro plugin worked and admin functions in WordPress working again.

#259832 Copied In reply to: Edit Product Function No Longer Working after WordPress Upgrade 5.4.2 to 5.5.3

George

Participant

July 10, 2020 at 23:42

Problem was solved when cache was turned off for single product page and cart page. This fixed some other format issues. Our staging site was working fine and production wasn’t and this led to discovery of need to turn off cache.

#244021 Copied In reply to: +/- button Not Functioning Single Product Page
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