Ah ok, really must of missed that one, just didn’t look like a link of any sort, thanks

I don’t know where to to turn then 🙁 if you have 5 seconds, can you select the new logo I have just uploaded, so until I know the answer we can carry on working

Oddly the section above which has a “Add media” button, that button works and brings up the popup, but any other button that says “upload” won’t work

It won’t for me, I click “Upload” and nothing happens im in chrome

Have deactivated all plugins and same issue

Seriously?? YOu know you make great looking themes, but when support goes backwards like this! How can it be working, then the update stops it working!!!

How long have i got to wait now?

1. Logo sorted now thanks

2. No you update the theme to the one that wasn’t on your admin section, how will i get access to any updates in the future?

Blimey you could just update the correct one in our accounts!

FTP in private this is URGENT now, as I need to show the client

Can I just assume even though I have reported the fact no one reads these posts anymore

The theme is the latest as it’s V1 you had the logins and could have checked that, and the plugins are the latest

SO again thanks for and completely pointless response

As we are only relying on customer that contact us, and not sure if it’s relevant, but all customers who can’t seem to buy online or add products to basket are based in the EU

We don’t have any settings restricting countries and in fact half of the customers have actually bought before

Its like they have been banned from adding to cart!!

Didn’t ask for additional customization, I asked if you knew the priority reference on the tabs, as the simple script to move it has stopped, if you don’t know, you just needed to say

Thank you!!!! seems an odd one it worked fine before, there’s a conflict somewhere with mailchimp vs the latest Legenda theme then

Hi,

Thanks for not really answering after waiting over 24 hours with no product images, no product details

1-2 If the image use to stretch, don’t you think that the option to stretch is already selected???

Please read the post, since updating to the new Legenda, the stretch images don’t stretch anymore, not “I don’t know which box to tick to get it to stretch”

3. How about looking in to why updating the theme causes a huge gap at the bottom, and if the CSS fixes this new issue then it needs to be part of the theme

4. Tried all plugins disabling, tried go back to the Legenda theme rather then child, same issue

The issues all appeared when I updated the Leganda theme, once I noticed all these issues, and trying to resolve the many many outdated theme files warned by Woocommerce I updated these in the theme, but no help, so the issue was there before and still regardless of updating the files

I gave you logins, can you please deal with this as a matter of urgency please, not 24 hours to provide little to no answers, all I did was update the theme!