Sorry the process doesn’t work though, you can’t order it just freezes regardless of what payment method you choose
Sorry the process doesn’t work though, you can’t order it just freezes regardless of what payment method you choose
Sorry ignore!
Really sorry, not sure why I had missed these, but thank you!
Still no news, your reducing the sidebar doesn’t work, as the related products are still below sidebar and not below the content as stated
Logins attached
Hi, any news on this, I don’t believe what your saying is correct, I can not reduce the sidebar as it contains everything we need, I just need the Related and Upsells to be “after the content” not “at the bottom of everything
How is that possible, the related and upsells have been set as full width and to go under the sidebar, if I reduce the sidebar how will this shrink the related to the size and place it under the content text?
Details in private
Hi, the setting is already set to after content, however it still places it below everything, and not the content, I can reduce the size to be honest, it was really how to move it
Although that sets the size to how that CSS sets, it still won’t do it, for example when you go form the home page then pick any of the products it still forced to that odd size from the start
If we were to set the image size for a single product smaller would this help?
So how come it works (although the images are enlarged and not good quality) when you cycle the images, you then get the correct image, but nothing from the start, or as soon as you visit the product page
Just for your reference the only I have currently added this just to show the customer (this forces it to be full size)
.owl-carousel .owl-wrapper-outer.autoHeight {
-webkit-transition: height 500ms ease-in-out;
-moz-transition: height 500ms ease-in-out;
-ms-transition: height 500ms ease-in-out;
-o-transition: height 500ms ease-in-out;
transition: height 509ms ease-in-out;
height: 600px !important;
margin-bottom: -49px;
}
I had noticed that the images themselves are quite small, would this cause this issue?? however as I say the issue goes when you cycle images on the product
I’ll see what’s happening with the FTP, but just doing a quick search on the CSS the height is being forced, see the CSS Path
#product-1470 > div.row > div > div.row > div.col-lg-6.col-md-6.col-sm-12.product-images > div.images > div.product-images-slider.main-images.images-popups-gallery.zoom-enabled.owl-carousel.owl-theme > div.owl-wrapper-outer.autoHeight
On all images this is first seen as around 330px high but can vary, until you rotate the images then it goes to the correct height
ok try the attached again
Really need to speed things up, I will look into this, but can’t really keep taking a day to ask the next simple question
Waiting 3 hours to be asked to show you a url with the image thats wrong when every image is wrong is a waste of time!
Will come back to you when I have checked the FTP details
Attached
Oh and also noted the wishlist doesn’t work at all, have updated to the latest version but doesn’t work
Yep look at every image on every product
Done
Hi, I have managed or at least someone else has managed to resolve it, it was user error!!! there was some settings which weren’t obvious
However disappointed while this issue was urgent it took so long to get an answer
Any news, this is getting urgent?
FTp attached
Yes, it doesn’t matter which one I am on, I only get around 35 options as aaposed to the 100 options on the other theme