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feeldesign
Participant
May 5, 2021 at 18:17
Not sure what you mean by conditions? I had to a dd a load as you chil page option did not work at all till you fixed it, but, then I deleted all sub headers, and added again from scratch, with chil child page set, so only one “condition” and still it does not work. It seems you are scrabbling to blame a load of other elements on the multiple header option not working properly. I have used this theme on many sites with no issue, until using multiple headers, where all the issues start. Maybe remove the feature on future iterations until you can make it work properly!
feeldesign
Participant
May 5, 2021 at 16:25
the error message says 302mb pge error which they say is HUGE!!!
feeldesign
Participant
May 4, 2021 at 12:10
the hosts say it’s already set , and that the site does not use nginx
Am I better abandoning x-store for this site and looking at another theme that can cope with multiple headers?
feeldesign
Participant
April 29, 2021 at 16:19
when you say conditions, do you mean where I had to specify dozens of pages to show headers as the child page option didn’t work. If I remove those, will it work?
feeldesign
Participant
April 29, 2021 at 13:20
I have spoken to the hosts who have changed settings, better, but still crashing and not updating/saving properly, they say there’s a jquery plugin in that you must have added to enable deprecated code to work on the site, presumably your theme code? https://www.dropbox.com/s/c03792fmpgdxjfp/Screenshot%202021-04-29%20at%2013.21.52.png?dl=0 see screenshot
PS, the option to be notified by email only shows if you edit a comment, not when making it, might need fixing in your support system as not obvious
Update, if you try editing multiple headers, nothing saves, it just hangs, can you give specific instructions for any hosting changes or is the error in your code?
Sorry for delay, once again, no notifications via email and was logging to to chase as to why no reply!!
feeldesign
Participant
April 27, 2021 at 11:10
thank you! The site is supposed to go live next week and we need to get the new branding we got last night in the header, and at the moment, nothing saves in theme settings!
feeldesign
Participant
April 26, 2021 at 17:31
thank you, we really do need this fixing ASAP. also, how do we get email notifications on these posts, as I don’t get any
feeldesign
Participant
April 22, 2021 at 11:31
Hosts contacted, they sorted the setting, have created a new user, as that one was locked to my IP only, sorry
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feeldesign
Participant
April 20, 2021 at 13:50
thats done have sent ftp privately, I’m not getting email notifications on this thread
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feeldesign
Participant
April 19, 2021 at 12:57
The ability to use child pages to show a header does not work at all. We are having to assign manually, which is a pain!!
feeldesign
Participant
April 19, 2021 at 12:56
We are still having issues, we have 4 headers and it is crashing the browser if we try to edit!! Can you test and see why? Is 4 too many for it to cope with, latest php on server and 1024mb RAM
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feeldesign
Participant
September 22, 2020 at 07:14
There is also no option to edit the excerpt in the product, so I think it is pulling in the short description, but 2 different lengths on the 2 products
feeldesign
Participant
February 10, 2020 at 12:35
content only shows in a tiny narrow
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feeldesign
Participant
April 6, 2018 at 18:15
don’t worry, we fixed it
feeldesign
Participant
April 6, 2018 at 15:59
OK, thanks, they were not very good at support, never answered any question, so will ask one of my developers
feeldesign
Participant
April 6, 2018 at 15:27
what should I change it to? I assume in the plugins own css code?
feeldesign
Participant
March 12, 2016 at 11:57
Looks like a woocommmerce issue, will contact them, thanks!
feeldesign
Participant
March 12, 2016 at 11:49
Still does it with Storefront – will try disabling plugins
I think we solved it – an extra nav button had been added after I built it – which wrapped the nav in some browsers, making a gap, which IE etc could not cope with – I narrowed the padding between the buttons by 10 pixels to stop it
Thanks
feeldesign
Participant
May 2, 2014 at 21:08
I’ve reduced padding, as one menu was wrapping on Safari – which may be the issue? Extra button got added in today which stretched it wider
feeldesign
Participant
April 29, 2014 at 18:27
Have added in private
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feeldesign
Participant
April 29, 2014 at 15:55
No problem, see below
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