Could you please tell us when do your expect to be released?
F.
Fabio
Participant
March 14, 2021 at 15:13
Dear Olga,
Thank you for your support.
In the header i had the google tag and google analytics tracking code. If i cannot manually add them in the child header where shall i add this code?
I could not find any location in the settings where I can add this code.
Please let me know.
F.
Fabio
Participant
March 13, 2021 at 11:13
Hello,
Yes I did but i still have the fatal error.
Please find the credentials below.
F.
Please contact administrator for this information.
Fabio
Participant
January 7, 2021 at 19:15
Dear Olga,
Thanks for checking. I have disabled the cache optimization plugin.
Is there perhaps a javascript, related to the theme, that i must exclude from the minify or combine or anything else?
I have just reactivated the plugin so that you can see the issue.
Looking forward for your reply.
F.
Fabio
Participant
November 1, 2020 at 14:33
Dear Olga,
I have added the the notice banner. Please note that underneath the notice banner, there was the top header, not longer visible. The top header has the log in, register, language and currency option.
Could you please help me to:
– avoid that the notice banner would hide the top header
– allow me to customize the banner background color, the text size and color
Please let me know if you need to get access to the back end.
Best regards.
F.
Please contact administrator for this information.
Fabio
Participant
October 30, 2020 at 07:09
Hello,
We have tried the suggested way, but we have a problem since the banner covers the top heading. We have currency exchange, languages, and account options on top heading, and the notice covers that part. Also, we did not find the options to customize the said notice. Could you please assist us with these problems?
Please contact administrator for this information.
Fabio
Participant
June 17, 2020 at 18:27
Dear Olga,
Could you please give me an update about this issue?
Thanks.
Fabio.
Fabio
Participant
June 13, 2020 at 09:27
Dear Olga,
No problem, I know that this issue might take more time to be fixed. Please find below the access details.
I appreciate your help and I hope you could find a solution.
Please take note of the changes that you make because I would need to replicate the solution on the actual staging that will pushed live (different than the one I provided you).
Thanks.
Fabio.
Please contact administrator for this information.
Fabio
Participant
June 11, 2020 at 18:37
Dear Olga,
Thank you for the suggestion however, the code is very similar to the one I have reported previously. Therefore, unfortunately induces the same issue: the stretch row affect does not work anymore and it is clearly visible on the homepage, for example.
Is there a way to update the Legenda theme so that it could aligned with google requirements for fast loading?
Do you have the same issue also for the theme XStore?
Thanks in advance.
Fabio.
Fabio
Participant
June 9, 2020 at 13:01
Dear Olga,
Thank you for your reply. To be honest this is a problem because Google is penalizing me because the google CDN jQuery is too slow when loaded from the header.
I read on interned that it is common practice to load jQueries from the footer and all themes that assure fast loading time, follow this implementation.
How come Legenda does not allow this, does this mean that it is an obsolete theme, not in line with the necessary requirements from google?
Could you please investigate if there is any possibility to update Legenda so that it could be in line with advanced themes and fast loading?
Do you have the same issue also for the theme XStore?
Thanks for your clarification.
Fabio.
Fabio
Participant
June 1, 2020 at 16:06
Hi Olga,
Thank you! I will replace the style.css
You are right the second font does not belong to the theme, it is related to a plugin.
Fabio.
Fabio
Participant
June 1, 2020 at 13:56
Dear Olga,
Thank you very much for the provided files, they helped and improved the situation. At the same time, 2 additional font files appear to need a further adjustment (font display swap):
1) fonts/fontawesome-webfont.woff?v=3.2.1
2) fonts/star.woff
Could you please have a look at it and do your magic?
Thanks in advance.
Fabio.
Fabio
Participant
May 23, 2020 at 12:35
Hi Rose,
Indeed there was a typo. Please check consider the corrected one here.
Fabio.
Please contact administrator for this information.
Fabio
Participant
May 22, 2020 at 15:33
Dear Olga,
I have followed your instructions.
The line is saved in the media and called “Gold line” .
The page name where what I described should take place (in draft) is called “Home Page May 2020”.
You will find the access details below.
Thanks for your help.
Fabio.
Please contact administrator for this information.
Fabio
Participant
May 22, 2020 at 09:41
Dear Olga,
Thank you for the file! It works and solved some fonts issues.
At the same time google reports other fonts that would require the same addition (font display swap). Please have a look here: https://snipboard.io/9b7EwK.jpg
Is there a way to fix also these 2 remaining fonts?
Thanks.
Fabio.
Fabio
Participant
May 21, 2020 at 15:31
Dear Rose,
Please find it attached.
Please let me know the changes that you will implement because I would need to copy the same code on my other staging and live website.
Thanks.
Fabio.
Please contact administrator for this information.
Fabio
Participant
May 20, 2020 at 09:17
Dear Olga,
Thank you very much for your support. The code worked properly and the lazy load problem is now fixed.
I am wondering, with the intention of not loosing this change in the future, are you planning to implement this change in the next Legenda release or on the contrary you advise me to copy the provided file into the Legenda child?
Thanks for your help.
Fabio.
Fabio
Participant
May 19, 2020 at 18:54
Dear Olga,
Thank you very much. Could you please confirm that I should replace the file located here: /public_html/wp-content/themes/legenda/woocommerce/cart ?
I just want to be 100% sure. Following your confirmation I will test it.
Thanks.
Fabio.
Fabio
Participant
May 16, 2020 at 10:28
Dear Olga,
I came to the conclusion that I would really need your help. I believe that something is wrong because although I updated the revslider to the latest version 6.2.8 when I open the wp-admin/options.php i see that the table reports an old version 6.2.0. Please compare the data reported in the options.phph here https://snipboard.io/Y81LTf.jpg with what reported in the plugins menu https://snipboard.io/n9EsvC.jpg
I have the feeling that this is the reason why I cannot delete the static css and they keep reappearing after i save.
I would appreciate if you have a look at it and help me to fix the issue before I push the website live.
This is a staging site with the latest version of my website that I am planning to deploy. Please be careful with it. I made a copy of the database, just in case. I would really appreciate if you can have a look at it and help me to delete the revslider static css that are blocked by google.
Thank you in advance for your help.
F.
Please contact administrator for this information.
Fabio
Participant
May 16, 2020 at 09:18
Dear Olga,
Before asking you to do it on my behalf I would like to make the last trial on my own.
Could you please let me know how you updated the revslider before deleting the static css?
I guess I must do it via FTP however, in the plugins category, do I need to replace the revslider folder or I must first delete it and then copy the new folder?
Thanks.
Fabio.
Fabio
Participant
May 15, 2020 at 13:39
Hi Olga,
Thank you for your explanation. I have managed to follow the procedure however, there is something strange happening. Both on my other staging site and live website when i save, afterwards the same css codes re-appear in revslider-static-css.
It looks like that I cannot properly save. Could you please advise? did you do something else in order to save the change?
If necessary I could provide you access to the other staging and live website.
Thanks.
F.
Fabio
Participant
May 14, 2020 at 16:12
Dear Olga,
Thank you!
I would need to implement the same change on the other staging site that I’m planning to push live. Could you please tell me how to implement the manual action that you have performed?
Fabio.
Fabio
Participant
May 13, 2020 at 23:03
Dear Olga,
I have the 6.1.5 version of revolution slider. I do not have any CSS in the slider setting. The slider is a simple banner with no animations.
Please find the temporary access to a staging site of mine that I use for testing. Please let me know about the possible changes because I would need to manually implement them on the live site.
Thanks for your help.
F.
Please contact administrator for this information.
Fabio
Participant
April 18, 2020 at 15:18
Hello Rose,
I went into “edit this row” but I do not see the response menu:
Thank you for the clarification, could you please tell me when are you planning to release the 4.3 update?
Fabio
Participant
April 17, 2020 at 10:14
Dear Olga,
All right, my understanding is that I should FTP copy and replace the following folder /wp-content/themes/legenda
However, I have noticed that you copied on my staging 4 the Legenda 4.3 while in envato is not yet present. Can I download the legenda 4.3 folder somewhere from your website or where do you advise me to take it from?
F.
Fabio
Participant
April 16, 2020 at 21:03
Dear Olga,
Thank you for your help.
It works now, could you please explain me how I can fix it on my staging site 3 that I am planning to deploy live? I cannot deploy the staging 4 on which you worked because not updated… I would need to replicate what you have done on the staging4 to the staging3.
Thanks.
F.
Fabio
Participant
April 16, 2020 at 10:08
Dear Olga,
Please find the FTP details attached.
Please let me know your findings, I would need to implement the solution on the my other staging site.
Best regards.
F,
Please contact administrator for this information.
Fabio
Participant
April 15, 2020 at 16:16
Dear Olga,
I see, I then tried the short code fa fa-home but still, it is not displayed.
What you have seen in the child theme, is a code added by your team long time ago. At that time I was asking whether there was a way to have the FA symbols implemented in my homepage, a bit bigger. I believe that the css changes the size of the symbols.
Do you think is the css code in the child theme that prevents the fa-home to be displayed?
If I cancel the mentioned css code, do I need to change the code used for the for symbols implemented in my home page underneath the banner, considering that the theme uses now a 4.7 FA library?
F.
Fabio
Participant
April 15, 2020 at 11:52
Dear Olga,
Thank you for your support. I tried the icon but something is wrong because although implemented the short code, the symbol is not actually displayed.
Could you please have a look at it?
Thanks.
F.
Please contact administrator for this information.
