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Viewing 30 posts - 31 through 60 (of 71 total)

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Evgeny V

Participant

February 3, 2020 at 08:01

Hello,

I had already updated the theme to version 6.2.9 + Core plugin to 2.1.3 https://prnt.sc/qwowyq at the time of writing that request and I also re-sync the translation, but the problem is still here https://prnt.sc/qwoxfm .

Please, help to resolve it.

Regards,

Please contact administrator
for this information.

#229259 Copied In reply to: Translation

Evgeny V

Participant

February 2, 2020 at 12:03

Hello,

Could you please advise where I can find “Related Products” located below the product section in order to translate it https://prnt.sc/qwd6rn?
I am sure that it has been translated and displayed in Russian before, but now it is written in English again for some reason..
I tried to find it everywhere: XStore Core https://prnt.sc/qwd4tl , WooCommerce https://prnt.sc/qwd589 , XStore https://prnt.sc/qwd5lf and XStore Child https://prnt.sc/qwd5yo and it is already translated everywhere.

Regards,

#229242 Copied In reply to: Translation

Evgeny V

Participant

January 31, 2020 at 16:01

Dear Olga,

Thank you very much for your help. Yes, a Newsletter and Top Header-Contacts began to display correctly yesterday. But there is an another glitch with the multiple headers – on Mobile.

I have a Promo Text element on mobile bottom header and set it as full-width header in the header builder-mobile-bottom header menu: https://prnt.sc/qvni4d , but this does not happen and this setting reset to not full-width header – https://prnt.sc/qvne20 . I tried to switch it on/off many times but no result.

The second one is the menu icon on header builder-multiple headers-home page header (this header is for the main page only)-mobile header: the menu icon is not shown just after main page load and appears after page scrolling only (sticky menu) https://prnt.sc/qvnqpw .

Both of these problems were definitely not there before, and I have not changed any settings since then.

Best regards,

#229201 Copied In reply to: Header Builder – Multiple Headers

Evgeny V

Participant

January 30, 2020 at 09:08

Hello,

Unfortunately it is impossible for me to disable all plugins as I initially chose WordPress as site CMS just because of the huge variety of various plugins.

Is it possible for you to help me and tell which plug-in is preventing the multiple headers feature from working correctly?

Best regards,

#229100 Copied In reply to: Header Builder – Multiple Headers

Evgeny V

Participant

January 23, 2020 at 14:36

Hello,

Thank you!

Regards

#228757 Copied In reply to: Links text color and highlighting

Evgeny V

Participant

January 17, 2020 at 16:00

Hello,

Thanks. I have used the code above and it works for all links, include product name links on the main and shop pages: https://prnt.sc/qp3qkg

Is it possible to apply highlighting for links, but except product names on the above mentioned pages?

Regards,

#228461 Copied In reply to: Links text color and highlighting

Evgeny V

Participant

January 13, 2020 at 08:04

Hello,

Thanks a lot!

Best regards

#228168 Copied In reply to: Shop page products sorting

Evgeny V

Participant

January 12, 2020 at 17:09

Hello,

Thanks. I can reorder the products within one page, but I have more than 75 products on 4 pages. How can I sort the products between pages (for example, transfer a product from the fourth page to the middle of the first page)?

Regards

#228142 Copied In reply to: Shop page products sorting

Evgeny V

Participant

January 8, 2020 at 19:48

Hello,

Is it possible to change the product attribute title font color and parameters (for example to red bold or italic)?

Regards

#227908 Copied In reply to: Variable product page

Evgeny V

Participant

January 4, 2020 at 12:09

Hello,

Now it works well, thank you!

Regards

#227737 Copied In reply to: Store notification (WooCommerce Shop section)

Evgeny V

Participant

December 22, 2019 at 12:01

Hello,

1) I used CSS to fix overlap and mobile appearance and it looks much better now, but the attribute value is partially hidden beyond the screen border on mobile: https://prnt.sc/qe8rw7

2)

Provide mockup how would you prefer to display it?

In my opinion, the best solution would be to display the selected value in one line with the attribute title: https://prnt.sc/qe8oas
Is it possible?

#227369 Copied In reply to: Variable product page

Evgeny V

Participant

December 19, 2019 at 09:24

With my pleasure rated the product at 5 stars and left a short review: https://prnt.sc/qcxlka https://prnt.sc/qcxm15

#227130 Copied In reply to: Mobile menu text capitalization

Evgeny V

Participant

December 19, 2019 at 09:03

Hello,

1) OK, understand. Thanks.
2) It is better that none, but i would prefer to show the selected attribute value in full text format below the image, as after applied this code there are some limitations: a) it overlaps the line below https://prnt.sc/qcxb57 and b) it does not appear on mobile.
Is it possible to display it in other ways?

Regards

#227129 Copied In reply to: Variable product page

Evgeny V

Participant

December 18, 2019 at 07:37

Hello,

Is it possible to redefine product attribute label’s caption on the product page? For example, the product attribute name is “Color”, but it should displays as “Select color” https://prnt.sc/qcduc6
I know that i can change the attribute name from “Color” to “Select color”, but i need to keep the original name.

2) Is it possible to display the value of the selected variation below variation switches i.e if the Color’s selected value is Red then the string “Red” appears?

#227022 Copied In reply to: Variable product page

Evgeny V

Participant

December 13, 2019 at 19:56

Hello,

Thank you! It is OK now.

Regards

#226775 Copied In reply to: Mobile menu text capitalization

Evgeny V

Participant

December 13, 2019 at 09:18

Hello,

Thanks for your prompt reply. Could you please explain where i need to inset this code: for the main page or other place? Sorry, I am а newbie.

Regards

#226708 Copied In reply to: Mobile menu text capitalization

Evgeny V

Participant

December 13, 2019 at 08:08

Hello,

Many thanks! I used the CSS code and the page looks fine on iPad now.

Regards

#226695 Copied In reply to: How to adjust zoom on iPad

Evgeny V

Participant

December 9, 2019 at 14:14

Hello,

Thank you very much for your help! Very appreciated, it is really premium support.

Best

#226473 Copied In reply to: Default-Red Template

Evgeny V

Participant

December 8, 2019 at 17:51

Hello,

I had the same layout settings installed (full screen) – https://prnt.sc/q7x8y0 and it works fine for desktop and iPad, but not for the mobile.

BTW how to update the Slider Revolution v.5.4.8 to the last version safely and with a guarantee to keep the site’s health?

#226449 Copied In reply to: Default-Red Template

Evgeny V

Participant

December 8, 2019 at 13:56

Hello,

Thank you! It looks much better now.

Second point is how to display the Slider Revolution to full screen on mobile like on your demo https://prnt.sc/q7uu98 instead of part of the screen on of the my site https://prnt.sc/q7uv8n?

Regards

#226438 Copied In reply to: Default-Red Template

Evgeny V

Participant

December 8, 2019 at 13:19

Hello,

Probably I described the issue incorrectly. I just want the text to be scaled in order to fit on one line, as it displays on the desktop https://prnt.sc/q7u5h7 and mobile https://prnt.sc/q7uk48.

#226437 Copied In reply to: How to adjust zoom on iPad

Evgeny V

Participant

November 26, 2019 at 15:53

Thank you very much for your quick premium support!

#225714 Copied In reply to: Theme translation

Evgeny V

Participant

October 25, 2019 at 15:21

Hello,

Thank you!

Regards

#223852 Copied In reply to: Breadcrumbs interval

Evgeny V

Participant

October 24, 2019 at 16:23

Hello,

Thank you.
Could you please explain how to disable to capitalize the breadcrumbs’ text?

Regards

#223789 Copied In reply to: Breadcrumbs interval

Evgeny V

Participant

October 24, 2019 at 14:56

Dear Rose,

Many thanks for both your answers. I followed to all your recommendations to make settings for Breadcrumbs and they almost gave the desired result.
The only one is the breadcrumbs for Contact page, I need to align it left and and display in the same style as others: https://prnt.sc/pnkvml

And how to disable to capitalize the breadcrumbs’ text?

Regarding the Header builder I also followed you and create headers from scratch. Here is some questions:
1) Header builder: How to make contacts clickable (i.e phone, e-mail)?
2) Header builder: How to get the Newsletter popup Static Block (There is no this block after I installed the theme)?
3) Header builder>Top header settings: What is default text size?

Regards

#223780 Copied In reply to: Breadcrumbs interval

Evgeny V

Participant

October 23, 2019 at 07:54

Hello,

It seems that it doesn’t help for me or I don’t know how to use it properly.
Here below is wp-admin access.

Please check also /my-account/, /contact/ and /cart/ pages.
https://prnt.sc/pmwq12 https://prnt.sc/pmwqmy https://prnt.sc/pmwr33

All of them as well as the others should be in the same style.

Please contact administrator
for this information.

#223707 Copied In reply to: Breadcrumbs interval

Evgeny V

Participant

October 22, 2019 at 16:16

Hello,

Thank you. It is clear now. The problem was that I did not clear the browser cache after uploading new images.

Finally, is it possible to set a custom value for the number of rows and columns for variation values (for example 2×6 or 3×4) https://prnt.sc/pmpwgh ?

#223668 Copied In reply to: Variable product page

Evgeny V

Participant

October 8, 2019 at 10:36

Hello,

I am sorry, but I don’t understand. I have uploaded some images: featured and gallery (for variations) in the same proportions and size (650×650 pixels), but it still display incorrectly..

Also, the product gallery’s photos in the slider jump up by scrolling.

You can see it it here – /product/valans/

#222782 Copied In reply to: Variable product page

Evgeny V

Participant

October 4, 2019 at 11:23

Hello,

1) I used squared product image for other product, but it seems the issue is still remain: https://prnt.sc/perew0 https://prnt.sc/perf5k
You can see it it here – /product/standart/

BTW What is the optimal/recommended image size (pixels) for this purpose?

2), 3) and 4) Many thanks for your help!

#222551 Copied In reply to: Variable product page

Evgeny V

Participant

October 3, 2019 at 11:24

Hello,

Thank you for your premium support.
It works much better now.

Here below are some my last (i hope) questions to this variable product page:
1) There is horizontally image shrinking by clicking on the product image to open it for preview – https://prnt.sc/pe96km
For example, you can see it here – /product/lajt/ after choosing any product attributes and then clicking on the result product image.
How to improve it?

2) Is it possible to mark the final product price by any color, for example red? – https://prnt.sc/pe9dlt

3) Probably it is not a theme’s feature, but is it possible to display a notification/message on the product page if the customer choose a specific attribute value? And than put this note into the order/cart.
For example, if selected product length > 200cm the notification “all products larger than 200cm are consist of two parts” appears.

4) If I do not need the Size guide link for any specified product how to disable it?

Regards

#222496 Copied In reply to: Variable product page
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