Forum Replies Created

Viewing 30 posts - 24,691 through 24,720 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 16:56

    Hello,

    Seems there is some conflict between the theme and WordPress.
    We recommend you to reinstall the latest version of WordPress and install the theme on a clear CMS.
    Don’t forget to create a back up of your files and database.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 16:51

    Hello,

    Sorry, but there is no possibility to keep the same site appearance after Woocommerce update.
    Please specify what problems you’re experiencing currently and provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 16:33

    Hello,

    In a child theme you need write only the code that you want to be changed and not copy the whole file.
    Please specify what changes you’ve made in theme-functions.php to be able to check them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:53

    Hello @ThatguySA,

    The issue has been fixed.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:51

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:49

    Hello,

    Uncheck “Hard Crop” for products images in Woocommerce > Settings > Products tab as shown in our documentation https://www.8theme.com/demo/docs/royal/#!/woocommerce and then regenerate thumbnails with this plugin https://wordpress.org/plugins/regenerate-thumbnails/ as recommended by Woocommerce.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:35

    Hello @sdowling03,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:34

    Hello @ThatguySA,

    As I see sidebar in on the left for products page.
    Are you talking about sidebar shown on a mobile device?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:30

    Hello,

    You have to create a category for a product in this case.
    Sorry for inconveniences.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:29

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content and specify what you want to change in theme-functions.php.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:27

    Hello,

    Please specify what exactly you want to change in the gravity form fields?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:26

    Hello,

    Are you talking about Legenda or Royal theme?
    In the first post you provided different site links.
    Please specify what site you need help with.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:23

    Hello,

    Please set images dimensions in Woocommerce > Settings > Products tab as shown in our documentation: https://www.8theme.com/demo/docs/royal/#!/woocommerce
    Then regenerate thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ as recommended by Woocommerce team.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 14:20

    Hello,

    Please contact your host and ask them to enable allow_url_fopen function and increase the values for upload_max_filesize and post_max_size functions to 20M.
    After that try to import data again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:54

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:53

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:51

    Hello,

    Please specify what exactly you want to add on your single product page.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:48

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:45

    Hello,

    We’re glad you managed to resolve the issue.
    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:45

    Hello,

    The link to wp-admin panel gives 404 error.
    Please provide us with the correct link.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:41

    Hello,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:40

    Hello,

    Please provide us with wp-admin panel credentials and your site url in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:39

    Hello,

    Please add this code to custom.css file.
    For http://interiorz.dk/produkt-kategori/entre/ :

    .products-grid .product .product-name {
       height: 100px;
    }
    .products-grid .product .product-image-wrapper {
       height: 260px;
    }
    .slide-item .product .product-name {
        height: 100px;
    }
    .slide-item .product .product-image-wrapper {
       height: 210px;
    }

    Sorry, but I don’t see misalignment for the products on the Royal site.
    Please provide the direct link where you see it.

    How to create custom.css you can watch in this tutorial.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 13:15

    Hello,

    Concerning your first request it requires additional customization which isn’t for free.
    You can create a ticket at http://support.8theme.com/ and our specialists will look into your issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 12:17

    Hello,

    Unfortunately there is no possibility to change title color only for Sale products. It can be changed for all products. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 12:08

    Hello,

    You need write style.css not stylesheet.css.
    Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 12:05

    Hello @sdowling03,

    You’ve been replied in other topic.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 12:02

    Hello @mleihs,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 11:48

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    November 26, 2014 at 11:48

    Hello @ThatguySA,

    Unfortunately there is no possibility to remove title for one product. Only all titles can be removed via custom.css. Sorry.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 24,691 through 24,720 (of 31,382 total)
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